Hints and Tips
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Hearing hints and tips
When choosing products for hearing impaired customers you should look for:
- Keypad with buttons that vibrate when you touch them so that you can tell what you're pressing.
- Voice dialing so you can call someone by saying their name.
- Sound settings so you can adjust the volume of your phone and you can hear when your phone's starting up and shutting down. And hear when you battery's low, empty, charging and full.
- Personalized ring-tones. Different ring tones can be used for different contacts on your phone so you can tell who's calling.
Sight hints and tips
When choosing products for sight impaired customers you should look for:
Keypads
- Large buttons, raised keys and a raised dot on the number 5 will help you find the right button.
- Large numbers and letters, in contrasting colors that stand out.
- Buttons that make a sound or vibrate when you touch them so that you can tell what you're pressing.
Display and Screen
- Choose a screen with good contrast and easy-to-read fonts.
- Avoid shiny screens that give off a lot of glare.
- Back lighting also helps - you can change how long the screen lights up for.
- Some phones let you switch to large print.
Useful Features
- Voice dialing so you can call someone by saying their name.
- Speed or one-touch dialing. So you don't have to type as much.
- Sound settings. So you can hear when your phone's starting up and shutting down. And when you battery's low, empty, charging and full.
- A camera with zoom so you can use it like a magnifying glass.
- Personalized ring-tones. You can use different ring-tones for different contacts on your phone so you can tell who's calling.
Hands Free
- Hands-free kits or Bluetooth headsets help make your phone less fiddly. Most let you answer calls without touching your phone (so you don't have to search for it).
Screen Reading Software
Speech hints and tips
When choosing products for speech impaired customers you should look for:
- Predictive texting to make texting faster (if you send the same message often, many phone devices allow you to save your message as a template).
- A QWERTY or full-size keyboard can help make typing quicker and easier.
- Touch screen phones are wide and slim with a large screen. They're easier to use since you can see more of what you are texting or reading.
- Choose a screen with good contrast and easy-to-read fonts.
- Avoid shiny screens that give off a lot of glare.
- Back lighting also helps - you can change how long the screen lights up for.
- Some phones let you switch to large print.
Motion hints and tips
When choosing product for motion impaired customers you should look for:
- Something that's light and easy to grip, with large, well-spaced buttons (or a touch screen).
- Speed, one-touch or voice dialing so you don’t have to type numbers in - you can telephone by touching one button or by speaking a name or number into the phone.
- Predictive texting to make texting faster (if you send the same message often, many phone devices allow you to save your message as a template).
- A QWERTY or full-size keyboard can help make typing quicker and easier.
- Wireless hands-free kits, Bluetooth headsets and speakerphones. So you can talk without holding the phone or fiddling with wires.
- Touch screen phones are wide and slim with a large screen. They're easy to hold and you can use them with one finger.
- Buttons that make a sound or vibrate when you touch them so you can tell what you're pressing.
