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Canadian Wireless Telecommunications New Code of Coduct
SaskTel, along with the wireless service provider members of the Canadian Wireless Telecommunications (CWTA) have announced a new Code of Conduct to underscore their commitment to providing the highest standards of service and support to their customers.
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SaskTel Internet Services terms of service
SaskTel has defined policies to help protect our Service, our customers, and the Internet community.
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SaskTel Satellite Internet Service Terms of Service |
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SaskTel Internet Service Acceptable Use Policy
SaskTel has defined policies to help protect our Internet service offerings, our customers and the Internet community. |
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SaskTel High Speed Internet Loyalty Discount - discount offered to qualified SaskTel High Speed Internet customers. |
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Max Entertainment Services terms of service
• Max Digital Video TV Recorder (DTVR) terms of service |
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Arbitration Protocol |
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| System Administration Fees |
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Long Distance System Administration Fee |
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Mobility System Administration Fee |
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| SaskTel Toll Schedules |
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Basic Toll Schedules |
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Mobility Toll Schedules |
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| Products and services terms of service (Tariffs and Non-Tarriffs) |
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SaskTel Tariffed Product and Services
SaskTel Terms of Service that apply to all regulated services and products.
Terms of Serivce,  210 kb
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Non-Tariffed Products and Services
Terms and conditions applying to the use of SaskTel products and services that are not regulated or for which the CRTC has forborne from regulating such products and services.
Non-Tariff Terms of Serivce, 83 kb
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Consumer information
This section contains information a residential customer may find useful. It describes your rights as a customer, SaskTel obligations to provide service and practical guides when dealing with inside wire and attaching equipment to SaskTel's network. If SaskTel is not your service provider, you will need to contact your service provider for information specific to services they provide you. |
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Retail Quality of Service
Provides information on SaskTel service standards and results for the Quality of Service Indicators. Whether the retail Quality of Service regime applies may vary, depending on your service provider and location. Please contact your service provider for additional information. |
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Telemarketing
Telemarketing - National Do Not Call List |
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Attachment of customer provided equipment , 20 kb
This guide provides information to assist you to connect customer owned and provided equipment to SaskTel's network. |
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Multi Dwelling Units Access Agreement
Describes the terms and conditions of a Multi Dwelling unit agreement SaskTel has entered into with a building owner. |
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Pre-wiring Guide
Residential customers own and maintain the wire in their homes. This guide provides information to assist customers pre-wire a home. |
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| Website terms and conditions |
