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Legal and Regulatory

  SaskTel Internet Services terms of service
SaskTel has defined policies to help protect our Service, our customers, and the Internet community.
  SaskTel Internet Service Acceptable Use Policy
SaskTel has defined policies to help protect our Internet service offerings, our customers and the Internet community.
  SaskTel High Speed Internet Loyalty Discount - discount offered to qualified SaskTel High Speed Internet customers.
  Max Entertainment Services terms of service
Max Digital Video TV Recorder (DTVR) terms of service
  Arbitration Protocol
     
System Administration Fees
  Long Distance System Administration Fee
  SaskTel Mobility System Administration Fee
     
SaskTel Toll Schedules
  Basic Toll Schedules
  Mobility Toll Schedules
     
Products and services terms of service (Tariffs and Non-Tarriffs)
  SaskTel Tariffed Product and Services
SaskTel Terms of Service that apply to all regulated services and products.
Terms of Serivce, PDF 210 kb
  Non-Tariffed Products and Services
Terms and conditions applying to the use of SaskTel products and services that are not regulated or for which the CRTC has forborne from regulating such products and services.
Non-Tariff Terms of Serivce, PDF 88 kb
 
Consumer information
This section contains information a residential customer may find useful. It describes your rights as a customer, SaskTel obligations to provide service and practical guides when dealing with inside wire and attaching equipment to SaskTel's network.
  Retail Quality of Service
Provides information on SaskTel service standards and results for the Quality of Service Indicators.
  Statement of Consumer Rights , PDF 241 kb
Sets out your rights as a customer in a plain language.
  Telemarketing
Starting September 30, 2008, you can sign up to reduce the number of telemarketing calls you receive by registering on the National Do Not Call List (NDNCL).
  Attachment of customer provided equipment ,PDF 20 kb
This guide provides information to assist you to connect customer owned and provided equipment to SaskTel's network.
  Multi Dwelling Units Access Agreement
Describes the terms and conditions of a Multi Dwelling unit agreement SaskTel has entered into with a building owner.
  Pre-wiring Guide
Residential customers own and maintain the wire in their homes. This guide provides information to assist customers pre-wire a home.
     
     
     
     
     
Website terms and conditions