Legal and Regulatory


	•	SaskTel Internet Services terms of service SaskTel has defined policies to help protect our Service, our customers, and the Internet community.
	•	SaskTel Internet Service Acceptable Use Policy SaskTel has defined policies to help protect our Internet service offereings, our customers and the Internet community.
	•	SaskTel High Speed Internet Loyalty Discount - the discount that is offered to qualifying SaskTel High Speed Internet customers.
	•	Max Entertainment Services terms of service
	•	Max Digital Video TV Recorder (DTVR) terms of service

System Administration Fees
	•	Long Distance System Administration Fee
	•	SaskTel Mobility System Administration Fee

SaskTel Toll Schedules
	•	Basic Toll Schedules
	•	Mobility Toll Schedules

Products and services terms of service (Tariffs and Non-Tarriffs)
	•	SaskTel Tariffed Product and Services SaskTel Terms of Service that apply to all regulated services and products. Terms of Serivce, 210 kb
	•	Non-Tariffed Products and Services Terms and conditions applying to the use of SaskTel products and services that are not regulated or for which the CRTC has forborne from regulating such products and services. Non-Tariff Terms of Serivce, 88 kb
Consumer information This section contains information a residential customer may find useful. It describes your rights as a customer, SaskTel obligations to provide service and practical guides when dealing with inside wire and attaching equipment to SaskTel's network.
	•	Retail Quality of Service Provides information on SaskTel service standards and results for the Quality of Service Indicators.
	•	Statement of Consumer Rights , 241 kb Sets out your rights as a customer in a plain language.
	•	Telemarketing Regulations, 20 kb Describes the rules of all telemarketers much follow when calling to solicit business.
	•	Attachment of customer provided equipment , 20 kb This guide provides information to assist you to connect customer owned and provided equipment to SaskTel's network.
	•	Multi Dwelling Units Access Agreement Describes the terms and conditions of a Multi Dwelling unit agreement SaskTel has entered into with a building owner.
	•	Pre-wiring Guide Residential customers own and maintain the wire in their homes. This guide provides information to assist customers pre-wire a home.





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