SaskTel internet services acceptable use policy

Table of Contents

• General
• Amendments To This Policy
• Service, Network and System Interference
• Email
• Off-topic or Inappropriate Newsgroup Postings

General

This section provides a general understanding of SaskTel's policy on the Acceptable Use of the SaskTel Internet Access Services (the "Service"). It is designed to help protect our Service, our customers, and the Internet community.

If a SaskTel Internet account is involved in a violation of these policies, we reserve the right to suspend or terminate Service without notice.

1. In the event that an Internet account is deactivated or cancelled as a result of any activities contrary to this policy, the account may be subject to set-up fees, reactivation charges and/or deposit requirements to be determined by SaskTel, if such account is permitted to be re-activated or re-established. Users whose accounts have been cancelled for misuse or violations of the terms and conditions applicable to the Service or this policy are not entitled to re-register for the Service without express written approval from SaskTel outside the normal flow of the registration process. Any further registrations for the Service by or for the user whose account has been terminated for such activities may be rejected or the new account(s) may be terminated upon discovery, and such further registration or use may subject the user to additional account set-up, analysis, monthly usage and/or termination charges for each such registration in amounts to be determined by SaskTel.
2. SaskTel may take such action as it deems appropriate against any subscriber or account user for violations of the terms and conditions applicable to the Service or of this policy. However, there is no promise or obligation on our part to monitor or police any such activity and SaskTel will have no liability to any party for any other party's violation of these policies or the terms and conditions applicable to the Service.
3. SaskTel has no obligation to censor or monitor use of the Service by you, any customer or any third party, including without limitation any obligation to censor or monitor any content, material or other information sent, received or accessible through the Service or the Internet. However, SaskTel has the right to, without notice, monitor use of the Service and monitor, review and retain such content, material or information if SaskTel believes in good faith that such activity is reasonably necessary to provide the Service to customers, ensure adherence to or enforce the terms of this policy, comply with any laws or regulations, respond to any allegation of illegal conduct or claimed violation of third party rights, or protect itself or others.
4. If at any time you become aware of any violation, by any person or entity, of the acceptable use rules set out in the above, which involves your account, you agree to immediately notify SaskTel and provide SaskTel with assistance, as requested, to stop and/or remedy such violation. SaskTel contact information may be found at www.sasktel.com.
5. Without limiting any of SaskTel' rights to suspend, restrict or terminate your SaskTel Internet Services account as described elsewhere in this policy, SaskTel may suspend, restrict or terminate your SaskTel Internet Services account without notice if, in SaskTel' sole and absolute discretion, you have violated any of the provisions set out in this policy. SaskTel shall not be responsible or liable to you or any third party for any suspension, restriction or termination of your account. SaskTel shall not be responsible for any damages, caused directly or indirectly, including, but not limited to loss of profits, loss of data or any loss of information as a result of the termination of your account.
6. In the event that SaskTel receives a complaint relating to use of the Service by a customer, SaskTel may, in its sole and absolute discretion and without notice or liability, investigate the complaint, restrict, monitor data traffic, suspend or terminate the account(s) involved and/or remove any content, information or materials from its servers.
7. SaskTel may, without notice or liability, disclose to third parties any customer information or any content, information or materials associated with a SaskTel Internet Services account, if SaskTel believes that such activity is reasonably necessary to provide the Service to customers, ensure adherence to or enforce the terms of this policy, comply with any laws or regulations, respond to any allegation of illegal conduct or claimed violation of third party rights, or protect itself or others.

Amendments to this Policy

SaskTel reserves the right to amend this Policy at any time. SaskTel will publish this policy and any amendments on its web site at www.sasktel.com or otherwise electronically transmitted to users over the Service, as may be updated from time to time, before such amendments become effective. You are responsible for regularly reviewing the SaskTel web site to obtain timely notice of such amendments. If any amendment is unacceptable, you may terminate your SaskTel Internet Services account. If you do use your account after the effective date of the amendment, you will be conclusively deemed to have accepted the amendment.

Service, Network and System Interference

1. Subscribers may not attempt to interfere with or compromise the operation of the SaskTel Internet network in whole or part, to interfere with any of the equipment comprising SaskTel's system, or to access other accounts or restricted areas of SaskTel's system.
2. Subscribers may not use the Service in a manner that adversely affects the availability of its resources to other SaskTel Internet customers.
3. Subscribers may not attempt to subvert or aid others to subvert the security of any computing facility.
4. Subscribers may not interfere with use by any other authorized user, nor compromise the confidentiality of SaskTel's or any other party's internal business practices or records.
5. Any attempts, whether successful or not, to gain access to any computer system or customer's data without consent is prohibited.
6. To protect the interests of the customer and the integrity of SaskTel's network, a customer's Internet Dial-up account sessions that use the Service may be subject to idle timeouts. An account session may be determined to be idle if there appears to be no interactive, human generated data received from the remote user's computer system within a prescribed amount of time.
7. A customer shall not in conjunction with use of the Dial-up Service artificially in any manner, such as using software to continually transmit packets of data or information, keep an Internet circuit alive to create a continuous dedicated connection.
8. The Service is intended for accessing and using the Internet. It is not intended, nor may it be used, as a substitute for other services such as local area network extension except where specified.

E-mail

1. As the user of the Service you may receive announcements from time to time from SaskTel by email regarding various aspects of the Service, including without limitation, notices of future upgrades or changes, service affecting issues or events, or special offers for Service users from SaskTel.
2. You agree that sending mass, unsolicited email by users of the Service whether for advertising or other purposes is prohibited. Using a SaskTel email address to collect responses from unsolicited commercial email is prohibited. You may not use the Service to send threatening or harassing email. SaskTel will not attempt to mediate or otherwise become involved in any particular argument or dispute between users of the Service. SaskTel will co-operate with appropriate law enforcement agencies involved in investigating instances that may be reported to such authorities by users of the Service who believe they are being subject to unlawful harassment or other criminal activity.
3. Sending outrageously threatening or harassing e-mail (for example, making terrorist threats, or threatening physical injury or damage to persons or property), especially after being requested to stop, is prohibited. However, not every "flame" message or angry exchange of e-mail can automatically be considered harassment. SaskTel is not responsible for the content or tone of any e-mail or other transmissions of the subscribers to its Service or other parties using the Internet, and subscribers or others should not expect that SaskTel would attempt to mediate or otherwise become involved in any particular disagreement or dispute between Internet users.
4. You acknowledge and agree that SaskTel's policy with respect to unsolicited email applicable to users of the Service may change from time to time. Such changes will be reflected in revised versions of the terms and conditions applying to the Service and/or this policy and made available to users of the Service from time to time, including but not limited to, being made available to your system's administrator for the Service. SaskTel reserves the right to immediately suspend or terminate your Service in the event you do not comply with SaskTel's policy respecting unsolicited email.
5. You may not attempt to send email using a name and address of someone other than yourself. Attempting to impersonate any person, using forged headers or other identifying information is prohibited. Attempts to do so that are discovered by SaskTel or reported by other parties may be reported to the proper authority immediately, and may result in the offending account being terminated immediately. The use of anonymous re-mailers and nicknames, by themselves, does not necessarily constitute impersonation if it is not being done with the intention of misleading the recipient or another party into believing that you are some other specifically identifiable user or person other than yourself.
6. Subscribers also may not engage in the following activities while using the Service:
   • intercepting, redirecting or otherwise interfering or attempting to interfere with e-mail intended for other parties;
   • posting or transmitting a file that would infringe upon the rights of others including without limitation, trademarks, or service marks, confidential and/or proprietary information, and copyrighted materials;
   • posting or transmitting a file or message through any storage medium that contains viruses, 'Trojan Horses', worms or any other destructive or contaminating features;
   • knowingly deleting any author attributions, legal notices or proprietary designations or labels in a file that the user mails or sends;
   • publishing, posting, distributing or disseminating defamatory, infringing, obscene or other unlawful material or information;
   • using the Service or systems to threaten, harass, stalk, abuse, or otherwise violate the legal rights (including rights of privacy and publicity) of others.
7. It may be necessary for SaskTel employees or representatives to examine system operational and accounting logs and other records to resolve Service-related problems. SaskTel reserves the right to access an account's mailbox or other features to resolve problems or mail system errors.
8. Email accounts that are inactive for a period of six months or more may be automatically deleted from the system in order to maintain optimum system server performance.
9. In the event your Service is terminated for any reason by SaskTel, your email accounts provided as a feature of the Service will be terminated as well, meaning that you will be unable to access your messages stored in mailboxes assigned to you on and after the date of termination of your Service. Messages sent to your email mailboxes after termination of your Service will be returned to the sender with a message advising the sender that their message was unable to be delivered. The content of your mailbox at the time of termination of your Service will be retained for a period of 90 days after which time such content will be purged from SaskTel's system, unless you make specific arrangements with SaskTel for a one time access to such content for the purposes of retrieving the content of your mailboxes.
10. SaskTel will not white list any SaskTel customer URL whether upon customer request or otherwise.

Off-topic or inappropriate newsgroup postings

1. SaskTel does not intend to censor the content of any newsgroups or other communications passing through its systems. We believe such choices should generally, be left to the individual subscriber. Software tools are available to screen a subscriber account's access to newsgroups and web sites that might be considered offensive. It is the subscriber's responsibility to make use of such tools if desired.
2. Newsgroup postings and other e-mail messages sent via the Service and the Internet are communications between the senders and consenting receivers thereof, and SaskTel has neither the authority nor the responsibility to regulate their content. The views and comments expressed by SaskTel Internet subscribers or other senders of such postings or messages are solely those of their authors and do not reflect any review, approval or endorsement by SaskTel. SaskTel will, however, attempt to assist subscribers who continually receive e-mail they deem to be objectionable and/or unsolicited e-mail and who notify SaskTel of the problem.
3. Generally, there is no restriction on content or postings, except as defined by each newsgroup. However, continued posting of off-topic or inappropriate articles is prohibited. Please note that commercial advertisements are off-topic in the vast majority of newsgroups. If numerous complaints are received with respect to off topic or inappropriate postings from a particular subscriber, SaskTel reserves the right to take appropriate actions, which may include but not be limited to issuing a warning to that subscriber or terminating that subscriber's account without notice.