January 26, 2012

Public Service Announcement

SaskTel warns customers of email phishing scam

Some SaskTel customers are receiving scam emails from a third party purporting to be SaskTel, similar to the following:

From: SaskTel

Subject: You have 1 new Security message From SaskTel

You have 1 new Security message From SaskTel .

https://webmail.sasktel.net/magnum/themes/branding/2370/index.html

As this e-mail is an automated message, we can't reply to any e-mails sent by return.

These emails are not legitimate SaskTel emails. If customers click on the link in the email they are taken to a fake login page that looks nearly identical to the official SaskTel.net email account login page. If the customer attempts to log in, this page could enable criminals to harvest user name and password information from the customer. The customer is automatically routed to SaskTel’s actual email platform so they are unaware that their email password may have been compromised.

SaskTel is working with our email platform vendor to block this illegal activity. However, due to the nature of the Internet, scams, viruses and other such activity are very difficult to stop and will continue to be a reality for all email users.

SaskTel urges SaskTel.net customers to take the following action:

• If you receive an email asking you to click a link to log in to your SaskTel.net account, DO NOT click on the link. Simply delete the email.
• If you have already clicked on such a link and entered your user name and password, or you are not sure if your password has been compromised, please visit http://sasktel.net/ to log in to your email account and change your password as soon as possible. Instructions to change your password are available at http://support.sasktel.com/.

For media inquiries only, please contact:

Andy Tate, SaskTel Media Relations
Phone: (306) 777-4548
Email: andy.tate@sasktel.com