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Contact us
Phone number and mailing addresses
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Contact numbers |
Mailing addresses |
| General inquiries |
1-800-SASKTEL
(1-800-727-5835) |
Send general correspondence to:
SaskTel
PO Box 2121
Regina, SK S4P 4C5
Send bill payments to:
SaskTel CMR
PO Box 2121
Regina, SK S4P 4C5 |
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Contact numbers |
Mailing addresses |
| General inquiries |
1-800-SASKTEL
1-800-727-5835
From your cellular telephone: *811
(only in Saskatchewan) |
Send general correspondence to:
SaskTel
446 – 2nd Ave N.
Saskatoon, SK S7K 1W8
To change your Mobility billing address, go to ExpressAddress, or send your new address to:
SaskTel
446 – 2nd Ave N.
Saskatoon, SK S7K 1W8 |
| Wireless Technical Support |
1-800-667-6870 |
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| International Roaming |
+1-306-664-2859 (press and hold the '0' key to get the '+' symbol) |
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FleetNet 800™ Service/Mobility
Wireless Data Service |
1-800-900-3638 |
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| SaskTel Internet and Max technical support |
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Contact numbers |
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| Anywhere in Saskatchewan |
1-800-773-2121 |
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| Outside Saskatchewan (anywhere in Canada and USA) |
1-888-773-2122 |
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| Anywhere else in the world |
1-306-522-1820 |
Long distance charges would apply |
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| SaskTel Stores |
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Contact number |
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| General inquiries |
1-800-992-9912
8:00 a.m. - 5:30 p.m. Monday to Friday |
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Contact numbers |
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| Saskatchewan |
411 |
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| Canada / US |
1-area code-555-1212 |
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| 800 numbers |
1-800-555-1212 |
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| Overseas |
0 for Operator |
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Contact numbers |
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| Saskatchewan |
611 |
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| Canada Wide Toll Free |
1-800-236-6408 |
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| Call before you dig (Sask 1st Call) |
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Contact number |
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| With just one phone call you can notify subscriber companies about your plans to dig, or, visit http://www.sask1stcall.com/ for more information |
1-866-828-4888 |
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Contact numbers |
Mailing addresses |
| SaskTel |
If you have a compliment you wish to share or a concern that you want to discuss, call SaskTel at 1-800-SASKTEL
(1-800-727-5835).
If you are not satisfied, request to speak to a Customer Services Manager.
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You can also write to SaskTel at the following address:
SaskTel Corporate Communications
12th Floor, 2121 Saskatchewan Drive,
Regina, SK S4P 3Y2
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Commissioner for Complaints for Telecommunications Services (CCTS)
CCTS is an agency independent of the telecommunications industry, whose mandate is to resolve complaints of individual and small business retail customers about their telecommunications services
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If you have a complaint about your services, including local or long distance telephone service, wireless telephone service, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge. |
To learn more about CCTS, you may visit its web-site at www.ccts-cprst.ca or call toll-free at
1-888-221-1687.
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Canadian Radio-television and Telecommunications Commission (CRTC)
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If you are not satisfied after having dealt with SaskTel, and you have a complaint regarding a regulated service, contact the CRTC, an independent agency of the Government of Canada, responsible for regulating the activities of SaskTel and other telecommunications companies. Call the CRTC, toll free, at 1-877-249-2782 or access information about the CRTC on www.crtc.gc.ca. |
To write to the CRTC, use the following address:
Canadian Radio-television and Telecommunications Commission
Ottawa, Ontario
K1A 0N2
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