Max Entertainment Services terms and conditions

Max™ Entertainment Services are SaskTel’s family of digital broadcast television services with interactive capability providing high speed internet access functionality.

The terms and conditions that apply to your use of SaskTel Max™ Entertainment Services (“Services”) are the following:

1. Section 2, SaskTel’s Non-Tariffed Terms of Service of SaskTel’s Non-Tariffed Products and Services Schedule;
   
   
2. The interactive component of the Services (high speed internet access functionality) is provided subject to Section 8, SaskTel Internet Services, Terms of Service of SaskTel’s Non-Tariffed Products and Services Schedule;

3. The interactive component of the Services (high speed internet functionality) is also subject to SaskTel’s Acceptable Use Policy;

4. Neither SaskTel nor any of its affiliates, SaskTel's parent corporation, any of their officers, directors, employees or agents (“SaskTel”) are responsible for the content of the programs SaskTel distributes, receives or produces as part of the Services or your use of any such content made available by or with or your use of the Services. SaskTel shall not be liable to you or any other party for any loss or damage or any claim of any nature whatsoever resulting from the content, validity or quality of the programs or other content SaskTel distributes or produces or makes available via the Services or any use you make of any such content or any use you make of the Services, including without limitation, your use of the Services as a source of background music. You agree to indemnify and save SaskTel, its parent corporation, officers, directors, employees and agents harmless from and against all third party claims and causes of action of any kind or nature for losses and damages arising directly or indirectly from your use of any content made available by or with the Services or from any use you make of the Services.

5. Rental of a Max Digital TV Recorder Set Top Box (“DTVR”) is subject to the following additional terms and conditions:

1. SaskTel does not provide support to customers for the transfer of any content from their DTVR to the customers VCR, DVD or any other device;
2. SaskTel has no responsibility for any content that is lost after having been recorded into the hard drive of a DTVR.  If the customer’s DTVR proves to be defective and must be replaced, any content stored by the customer on the original unit will be lost.  Content stored by a customer may also be lost where a customer experiences problems with a DTVR and in the course of SaskTel attempting to resolve such problems, SaskTel must reformat the hard drive of the customer’s DTVR;
3. SaskTel has no responsibility for any failure by the customer’s DTVR to record content that the customer has requested the unit to record;
4. Content from Max Front Row™ service cannot be recorded using a DTVR.  The type of content that cannot be recorded using a DTVR is subject to change from time to time.  Any such amendments will be posted to the Max services portion of sasktel.com;
5. Installation of a DTVR is free if the customer retains the Services continuously for a one year period.  Customers failing to retain their DTVR for 12 consecutive months will be charged the $49 installation fee upon service termination.  Customers moving out of Saskatchewan or students disconnecting their DTVR at the end of the school term are not subject to the install charge upon disconnection.

SaskTel may at any time and from time to time amend or modify these Max Entertainment Services Terms of Service and/or any fees, features or other aspects of Max Entertainment Services provided upon notice to you and without your consent.

Notification may be provided using one or more of the following methods:

• postcard or letter mailed to your billing or Service address;
• bill message or insert;
• e-mail to one or more of your SaskTel e-mail accounts;
• recorded announcement;
• posting on www.sasktel.com;
• call to your billed telephone number;
• newspaper ad; or
• speaking to you or leaving a message for you.
  

If you do not agree to any such amendments or modifications of these Terms of Service and/or any fees, features or other aspects of the Services, your sole and exclusive remedy is to immediately stop using the Services and terminate your Services. Your continued use of the Services following such notice means you agree to such amendments and modifications. You can review the most current version of these Terms of Service at www.sasktel.com