Buying a cell phone or smartphone and subscribing to a service plan online

When buying a cell phone or smartphone and subscribing to a service plan online, be prepared with the following information.

New or existing customer?

New: If you do not already have a SaskTel cell phone or wireless data device, you should begin the order process through the web page of the phone or device you wish to purchase (however, after you click Add to cart, you will have the option of choosing another phone).

Bring your number with you
If you are switching to SaskTel from another service provider, you may be able to keep your cell number, but you will need to visit a SaskTel Authorized Dealer to process your request (number transfers cannot be completed through the online order process at this time). See Wireless Number Portability for more information.

Existing: If you already have a SaskTel cell phone or wireless data device (active on the SaskTel network), you may change your current service plan by choosing Add to cart on the web page of your selected plan. In this case, only the first two items in the table below (Service plan and Telephone number and date) will apply to your order.

Note: Throughout the online order process, your screen will refresh each time you enter something into a text field or select a radio button.

Type of information

What you need to know and do

Service plan

For a cell phone, choose one of our wireless calling plans or wireless prepaid plans.

For Wireless Unlimited Talk calling plans, you will be asked:

For a wireless data device (smartphone, BlackBerry smartphone, or Mobile Internet stick), you need to choose one of our wireless data plans.

For the All For One Plan, you will need to select the plan type: BlackBerry or Smartphone. For BlackBerry service plans, Smartphone service plans, and Mobile Internet service plans, you will be asked to select your >monthly data limit: 2MB, 1GB, 3GB, or Unlimited.

Note: You can switch to another service plan anytime at no additional charge.

Telephone number and date

You will be asked to enter:

  • Your telephone number, in this format: 306-555-5555
    (this is the landline home phone number you provided when you became a registered user of this website)

  • Your preferred date for activation, in this format: mm/dd/yyyy


Also, please enter in the Comments field, the wireless phone number for which you want to change your service plan.

Contract type / length

Choose from:

  • 3-year contract
  • 2-year contract
  • 1-year contract
  • Prepaid
  • Monthly
  • Cellular Safety Plan

Note:

  • Prepaid and Cellular Safety Plan options are not available with BlackBerry smartphones (even though they appear in the drop-down list).
  • A single annual payment option is available with the Cellular Safety Plan.


See contract details for more information.

Financing

Phones and devices may be financed over a two-year term. See phone financing options for more information.

If you wish to finance your phone, choose "Finance phone over 2 year term" from the financing type dropdown menu.

Personal information / credit check

A credit check is required when buying a cell phone or wireless data device and subscribing to a wireless calling plan or wireless data plan. A deposit may be required before your service will be activated. In this case, a SaskTel Representative will contact you.

You will be asked to enter:

  • Your full name, in this format: Last, First

  • Your date of birth, in this format: dd/mm/yy

  • Your Social Insurance Number, in this format: nnn nnn nnn
    Note: If you prefer, you may enter your Drivers Licence number instead.

Note: A credit check is not required for prepaid calling plans.

Terms and conditions

To order any wireless device, you must first agree to the SaskTel Wireless Service Terms of Service (pdf).

If you are subscribing to a wireless data plan, you must also agree to the terms of service for the type of device and plan to which you're subscribing. Either:

City / coverage

You will be asked to enter the city you would like the cellular phone number to be associated with.

See coverage and roaming to view the locations where cellular service is available in Saskatchewan.

Accessories

You will have the opportunity to add accessories that work with the phone or device you are ordering.

Add-ons / features

You will have the opportunity to add music and entertainment, messaging, and calling features to your wireless plan (except Mobile Internet stick service plans).