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  • Reading your SaskTel bill or eBill
  • Your SaskTel bill or eBill is presented as an ‘Account Summary’ and is organized into sections titled 'Billing Summary' and ‘Summary of Billing Charges’. Billing Summary The Billing Summary displays: Amount of the last bill (the amount of your last bill) Payment (any payments you have applied to your account), and Total new charges (total new charges) The 'Billing Summary' portion of your bill also includes the 'Total amount now due' which includes any outstanding previous charges as well as all new charges owing on your account. Please note, when you make a payment on your current month's bill...

    Last Modified Date: 10/13/2011

  • Logging into eBill
  • Go to SaskTel eBill. Login with your sasktel.com username and password. Troubleshooting See .

    Last Modified Date: 09/21/2011

  • Unable to login to sasktel.com or eBill
  • ...you see the error message: "Your username and password combination is incorrect. Please try again." If you know your sasktel.com username, but can't remember your password, click Forgot Password. Once you have correctly answered the security question, you'll receive a new password by email. If you have forgotten both your username and password, or you've tried too many times and the account is locked, call 1-800-773-2121. Choose the Internet option. You can also click Start a chat if available. If you have never signed up for the online store or eBill, see or .

    Last Modified Date: 09/01/2011

  • Signing up for eBill
  • To use eBill, you must be a registered user of sasktel.com. If you don't have a sasktel.com username and password, you'll need a . Call 1-800-SASKTEL (1-800-727-5835) or apply online. Once you have your Web ID number and PIN: Click Manage my services > Subscribe to eBill on the sasktel.com home page. Click Sign up. Enter your SaskTel Web ID number and Web ID PIN and click Continue. Complete the Personal Information form and click Continue. (This may take a few moments to process.) Enter the Username and Password you created in...

    Last Modified Date: 09/01/2011

  • Editing the customer profile for eBill
  • Go to SaskTel eBill. Log in. Click My online profile, then Edit my profile. Edit the information that needs changing. Click Save Changes.

    Last Modified Date: 09/01/2011

  • Paying your bill using SaskTel eBill
  • To pay your phone bill using eBill: Login to SaskTel eBill. Click View my eBills. Find the bill you want to pay and click Pay. On the Payment summary screen, enter the payment amount. Select the payment type. A payment summary screen specific to your method of payment will appear. If you selected to pay by credit card, you'll be asked to enter the credit card number at this time. Confirm your payment and submit it for processing. Note: To make a pre-authorized debit payment through eBill, you must first sign up for pre-authorized debit (see ). If...

    Last Modified Date: 04/04/2011

  • Restoring your wireless data speed
  • If you've exceeded the data usage limits outlined in the Fair Use Policy, your data speed will be slowed down for the remainder of your billing period. To restore full data speed, you'll need to turn your smartphone, tablet, or mobile Internet stick's power off, then on again, at the start of your next billing period. Note: Your billing period begins on your billing date. To find out your billing date, refer to your SaskTel wireless paper bill or eBill.

    Last Modified Date: 03/23/2012

  • Paying your SaskTel bill
  • There are several different ways to pay your SaskTel bill: Automatically You can pay your bill with a pre-authorized payment plan, pre-authorized Debit/ExpressLink, pre-authorized Credit Card payment, or Security pre-authorized payment. For more information see . Online You can pay your bill online with eBill, a paper replacement billing option provided by SaskTel. For more information about eBill and how to sign up, see . By phone You can pay your bill by phone with SaskTel ExpressLink (residential customers only) or call 1-800-SASKTEL to make a credit card payment. For more information on how to...

    Last Modified Date: 11/30/2011

  • Finding your customer account number (CAN)
  • If you need a 7-digit account number, you'll find it: in the top right corner of each page of your paper phone bill. For example: 1234567-0 on a SaskTel bill; and 01234567 on a Mobility bill. If you use eBill, login to SaskTel eBill and click My eBills. Your account numbers are listed under SaskTel and Mobility. If you need a 12-digit account number, you'll find it: in the Payment Slip section on the first page of your paper SaskTel bill; and under Questions? on the first page of your paper Mobility bill. If you...

    Last Modified Date: 09/01/2011

  • Registering to shop on sasktel.com
  • To make purchases on sasktel.com, you must be a registered user of sasktel.com. If you don't have a sasktel.com username and password, you'll need a . Call 1-800-SASKTEL (1-800-727-5835) or apply online. Once you have your Web ID number and PIN: Go to Sign up for eBill or online store. Click Sign up. Enter your SaskTel Web ID number and Web ID PIN. Click Continue. Choose your username and password, and complete your profile. You can make changes at any time. See .

    Last Modified Date: 09/01/2011

  • Paying your bill automatically
  • ...Pre-Authorized Payment, Pre-Authorized Debit, ExpressLink Application Form (pdf) and send it to SaskTel. This form also allows you to sign up for automatic payments on your SaskPower and SaskEnergy bills. Pre-authorized debit and ExpressLink With pre-authorized debit, you can pay your bill online using SaskTel eBill. With ExpressLink, you can make full or partial payments to your bill from any Touch Tone phone, 24/7. To sign up for pre-authorized debit or ExpressLink, complete the Pre-Authorized Payment, Pre-Authorized Debit, ExpressLink Application Form (pdf) and send it to SaskTel. Pre-authorized credit card payment...

    Last Modified Date: 04/04/2011

 
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