Improve customer service
We understand that you’re extremely busy growing your business and meeting the demands of customers. SaskTel has a number of solutions that can make it easier for your customers to do business with you by phone, email, or online.
| SaskTel can help you | Solution |
|---|---|
Provide the best customer service possible by improving the management of incoming customer calls. |
With SaskTel Hosted Contact Centre you can immediately identify incoming calls and route them to the agent best equipped to handle the call. Additional agents can be added at any time, so you pay only for the space you need without limiting your potential for future growth. |
Make it easier for your customers to contact you. |
A toll-free number will enable your customers to contact your business from anywhere in North America free of charge. (Link to Phones, phone systems, ld and more > Long distance > Business One Rate program) |
Provide customers with information about your company and service offerings 24/7 without them having to call you. |
Use SaskTel Web Hosting to create and host a website that effectively markets your services to your customers. Increase sales leads and decrease operational costs by having a presence online. |
Enable your field force to be more accessible to customers. |
Equip your field force and client-site employees with smartphones that provide quick access to your corporate applications and databases. Improve responsiveness to customers by allowing them to be reached wherever business takes them. |
