International roaming availability and rates

International roaming availability and rates


Want to take your SaskTel wireless device when you travel? Enter your device information and travel destination to find out the international roaming rates for voice, texting, and data.

You can also use this tool to find out the international access codes for a country you’re visiting, or international country codes for a country you wish to call.

Device and destination details

Is your wireless device not listed in the International roaming search tool?

There are two reasons why this could be happening.

You are using a non-SaskTel wireless device.

Non-SaskTel devices are not included in the International roaming search tool.  To find out if your Non-SaskTel device is capable of international roaming, follow these steps:

  1. Look up what networks and bands (also known as frequencies) your device is capable of roaming on.  This can be found by referring to your device's manual or by searching for your device on websites such as gsmarena.com.  For example, the Samsung Galaxy S Vibrant is capable of roaming on GSM networks on the 850, 900, 1800 and 1900 Mhz bands, and on networks on the 1700, 1900 and 2100 Mhz bands.
  2. Use the SaskTel International roaming search tool above and select All Manufacturers and All Models, select your travel destination, then click Submit. This will give you a complete list of roaming networks available to SaskTel customers in the destination you have selected.
  3. Compare the available bands in the destination you're travelling to with the bands your device is capable of roaming on.  If there is a match, then your device can roam on that network.  For example, if the search tool indicates there is a network at your destination that operates on the GSM 1900Mhz band, and your device is capable of roaming on a GSM 1900Mhz band, then you will likely be able to use your device on that network. 

Notes

  • "Band" refers to the network band your device will be using when roaming on a particular carrier network.
  • The rates listed here only refer to the international roaming portion of the call, text or data usage charge.
  • Used for placing international calls from country listed.
  • Used for calling the country listed.
  • Texting listed as Limited means you may not be able to send text messages to customers who are not subscribers of the network you are roaming on.

IMPORTANT: Network coverage, services, and features are dependent on the wireless carrier you are roaming with and are subject to change without notice. Please follow the steps in your device's user guide to ensure that your Settings and Roaming Service Mode are programmed correctly to enable roaming service. Please be aware that roaming charges for CDMA and GSM/4G may be different and that text messages sent to a customer of an international wireless carrier will be charged an additional 20 cents per message.

When you enter a new country, you'll receive a text message notification letting you know the standard retail roaming rates for voice, text and data usage for the country you're in. See Roaming notification text message for details.

Caribbean Text Messaging: In the Caribbean, customers on pay-per-use text messaging will be charged $0.20 per sent message.

See the following for more information about using your wireless device internationally:

How to place a call while roaming internationally

Calls to an international phone number:

  • Press and hold the 0 (zero) key for a few seconds until the + symbol appears.
  • Dial the country code, the area code, then the phone number.

Calls to a Canada or U.S. phone number:

  • Press and hold the 0 (zero) key for a few seconds until the + symbol appears.
  • Dial 1, the area code, then the phone number.

Note: The + symbol should automatically dial the appropriate international access code. If this does not work, dial the international access code instead of the + symbol.