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Notifications and limits on data charges

Notifications and limits on data charges

We provide notifications and caps on data charges to consumer and small business customers to help you manage your wireless bill.



DATA LIMIT NOTIFICATIONS


Data usage notifications will be sent to you when:


  • You are nearing the data limit of your plan
  • You have reached the data limit of the plan - the account holder (if other than yourself) will also receive the notification

See Understanding wireless data charges for more information on using data.


DATA CAP NOTIFICATIONS


Starting November 28, 2017, data overages and roaming charges will be capped per account instead of per device to comply with the CRTC’s changes to the Wireless Code. Devices will receive the data cap texts but only the account holder (whose name is on the bill), or device user authorized by the account holder, can consent to data overage charges or roaming charges.

Data usage is capped at:


  • $50 of data overage charges in Canada
  • $100 of international data roaming charges for usage outside Canada

If you subscribe to wireless data service on your smartphone, the devices on your account will receive a notification from SaskTel about data usage when the account: 


  1. Is nearing the $50 or $100 data overage limit
  2. Has reached the $50 or $100 data overage limit

See Understanding wireless data charges for more information on using data within your data cap.

 

When the account is nearing or has reached the data cap limit, only the account holder (or device user authorized by the account holder) can choose to:


  1. Consent to additional data overage charges to continue using data
  2. Allow data to be temporarily suspended to avoid any additional charges
  3. Opt out of data caps permanently (only account holder)

See Managing your wireless data cap for more information on how to temporarily increase your data cap or opt out permanently.

Note: If you’re using a mobile Internet stick or tablet, you won’t receive the data caps text message notifications. Instead, you may be redirected to a page indicating “you do not have access to data at this time”. To learn how to monitor your data usage, see Checking your data usage and limit.



MANAGE YOUR DATA NOTIFICATIONS


The account holder will be able to review or change notification and consent preferences in mySASKTEL after November 29. With mySASKTEL, the account holder will be able to:


  • Designate a different wireless number as the account holder
  • Specify others who can consent to additional charges like data overages
  • Change what notifications you or the devices on the account receive and more

Note: The account holder is opted in to the data cap messages by default.

Along with data caps, we also have other ways to help you manage your data usage:

 The choice is yours!

  

In addition to data notifications and caps, this video shows some other ways to help you manage your data usage:

For more, see Managing your wireless data usage.