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SaskTel and Innovation Credit Union partner to share information and enhance service for their customers

SaskTel and Innovation Credit Union partner to share information and enhance service for their customers

June 26, 2014

Today SaskTel and Innovation Credit Union announced  a partnership formalized in a new Memorandum of Understanding (MOU) to advance  their joint efforts to promote one another’s strategic values and provide their  customers with the best possible range of service options. 

Working closely together in recent years, the  two organizations have discovered they have much in common, including a shared  set of customers. Many SaskTel customers are Innovation Credit Union members  and vice versa. Both organizations have made a special priority to find  innovative solutions to the challenges of serving customers who live outside of  large urban centres.

But the synergies don’t end there. Innovation  and SaskTel share a social commitment to give back to the communities of this  province, each year spending hundreds of thousands of dollars to donate to  important causes and sponsor cultural and educational events.

Speaking on behalf of Innovation Credit  Union, Chief Executive Officer Daniel Johnson said, “This is much more than ‘we  use SaskTel products.’ I see this is a natural alliance because we are finding  ways to build on one another’s strengths and access one another’s talents. With  the advances in communication technologies in recent years, today more than 80%  of our customer touch points are electronic--and whether it’s a smartphone or  the internet, it’s happening over the SaskTel Network.”

Johnson believes that the partnership will  help ensure Innovation members have a complete range of secure service channels  available to them.

SaskTel President and Chief Executive  Officer, Ron Styles, sees a strategic advantage in the partnership. “We are an Information  and Communications Technology company and we are hoping to be able to use that  expertise and our resources to help Innovation Credit Union meet its goals.  They want to gain some efficiencies in maintaining their IT systems while  ensuring their customers can access secure transactions over a rapidly changing  array of service alternatives. This MOU is an important step toward making that  happen.”

The MOU speaks of strengthening SaskTel and  Innovation’s long-standing relationship in part by developing a framework for  present and future contracts. It points toward the possibility of joint  business opportunities that will take advantage of the different strengths each  organization brings to the partnership. There may also be some collaboration in  areas such as training and joint marketing opportunities.


About SaskTel
Saskatchewan  Telecommunications Holding Corporation (SaskTel) is the leading full service  communications provider in Saskatchewan, with $1.2 billion in annual revenue  and over 1.4 million customer connections including over 607,000 wireless  accesses, 492,000 wireline network accesses, 250,000 internet accesses and 100,000  maxTV subscribers.  SaskTel offers a wide  range of communications products and services including competitive voice,  data, internet, entertainment, security monitoring, messaging, cellular,  wireless data and directory services. In addition, SaskTel International offers  software solutions and project consulting in countries around the world.  SaskTel and its wholly-owned subsidiaries  have a workforce of approximately 4,000 full-time equivalent employees (FTEs).  Visit SaskTel at


About Innovation:
Innovation Credit Union is the 3rd largest Saskatchewan  Credit Union with branches and subsidiary insurance agencies located throughout  Southwest and North Central Saskatchewan. Innovation Credit Union provides a  full range of financial services to 48,000 members – including individuals, businesses  and organizations - across the province. Credit Union Deposit Guarantee  Corporation guarantees all credit union deposits in Saskatchewan.



For  media inquiries only, please contact:

Tara Tibeau, SaskTel Manager of External Communication
306 777 4548

Lance Vachon, Marketing Specialist