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SaskTel selects Mitel MiVoice Office for new business communications solution

SaskTel selects Mitel MiVoice Office for new business communications solution

January 21, 2014

Supports booming small business market in Saskatchewan

SaskTel has partnered with Mitel to provide MiVoice Office to its business customers across Saskatchewan. Designed for small and medium-sized businesses, MiVoice Office is an out-of-the-box communications platform that enables businesses to improve customer service and boost productivity while reducing business costs.

The MiVoice Office solution has been popular with early customers and is now being rolled out broadly to SaskTel’s business customer base. The highly scalable solution supports from two up to 250 employees and more through networking across multiple sites. SaskTel offers local and long-distance services with its MiVoice Office package.

“SaskTel is focused on providing complete solutions to our customers and with the extraordinary growth in small businesses in the province, we now have a solution that is easy to deploy and support, but can still provide features that can help them reduce costs, increase productivity, and improve customer service,” said Stacey Sandison, SaskTel’s Chief Marketing Officer.  “We are confident customers will appreciate this product’s unique balance of simplicity and rich business functionality.”

Saskatchewan’s Small and Medium Business Boom
Saskatchewan’s economy is dominated by small business, fueled by continued strength in the agriculture and potash sectors, as well as a record year for oil production in 2012. More than 98% of companies in Saskatchewan employ fewer than 50 staff. MiVoice Office was designed to address the similar requirements small businesses share with larger enterprises, while addressing the incapacity of smaller operations to maintain a full IT or engineering team. 

“We work very closely with our partners such as SaskTel to ensure our solutions align with their evolving requirements,” said Dave Johnson, marketing manager for Business Communications at Mitel. “We continue to drive to reduce complexity and cost in our business communications solutions while adding more intuitive features, especially in mobility support which is so critical to enterprises today.”

MiVoice Office supports the entire workforce with solutions for mobile employees and teleworkers, along with ‘twinning’ and ‘hand-off’ features that allow employees to get every call and switch between devices effortlessly. It has built-in productivity enhancements that empower organizations to add in new functionality as their business grows without requiring a new platform.

For more information on the SaskTel MiVoice Office solution, visit

Amy MacLeod (media)
Phone: (613) 592-2122 x71245

Malcolm Brown (industry analysts)
Phone: ( 613) 592-2122 x71246

Michael McCarthy (investor relations)
Phone: (469) 574-8134