Integrated Business Communications
Integrated Business Communications (IBC) is a communications system with many valuable features and tools — customizable to meet your needs.
Get familiar features like audio conferencing and long distance, as well as the latest collaboration tools such as desktop sharing and instant messaging. And, with a mobile client and incredible HD voice, IBC will revolutionize the way you do business today.
Why choose SaskTel IBC?
Enhance employee efficiency and improve collaboration with applications like instant messaging (IM), presence, desktop sharing, file sharing, and video calling.
Make your office mobile
Sync your desktop and mobile clients so you can be reached at one number no matter where you are.
Get one monthly rate for your access line, equipment, long distance, and audio conferencing; purchase or rent your telephone sets; and complete your own service configuration with full administrative control.
IBC offers many features and options to meet your business requirements. Mix and match the packages, giving each employee exactly what they need. Here are some of our more popular features.
Call Me Anywhere
Receive calls on your desk phone, desktop client, or mobile device.
Seamlessly switch between your desk phone, desktop client, or mobile device.
Calling Name and Number Delivery
Know who is calling.
|Unlimited Long Distance in Canada and the U.S.||✓||✓|
|Voice Mail to Text||-||✓|
See our complete list of features available with each package.
IBC with Webex
IBC with Webex has 3 packages to choose from:
|Webex — Basic||Webex — Standard||Webex — Premium|
|Everything in Webex-Basic, plus:||Everything in Webex-Standard plus:|
Webex-Basic is included with IBC Standard. Webex-Standard is available for just $10 and Webex-Premium for $20. Both options can be attached to IBC Standard packages.
Admin as a Service
If your business does not have the time or the staff to perform some of the administrative functions associated with IBC, Admin as a Service will enable SaskTel to perform these tasks on your behalf. Make changes with one simple step: Ask SaskTel and our team will take care of the rest.
No expertise required: Your administrator does not need technical training or expertise. Their only task is to submit a change request.
Easy change of administrator: We continue to make changes for your business if your administrator leaves or moves to a different role.
For more information on the IBC tasks handled through Admin as a Service, click here.
Take your business anywhere you go.
Do you spend most of your time out of the office interacting with your customers, employees, and partners? Are you constantly missing customer calls or rescheduling meetings because you are on the road?
Make it as easy as possible for your customers to contact you with SaskTel IBC Wireless. This IBC enhancement gives you the ability to link your IBC Number with your wireless phone giving the appearance of one business number. Get access to the IBC telephony features you have come to love like Call Forward Always and Call Park and Retrieve, without using the Mobile Client on your wireless phone.
One business number
Customers will call one number and be able to reach you at either your desk or wireless phone. Plus, you control when you are available on your wireless phone.
Have two personas on your wireless phone: business and personal. Turn off your business persona on evenings and weekends, or be always available to your customers by leaving it on.
With IBC Wireless you get our best wireless rate plan with unlimited long distance and unlimited data and text messaging. Plus, you can add on IBC telephony features including:
- Auto Attendant — Callers are transferred to an extension without going through a telephone operator or receptionist. Also commonly known as Interactive Voice Response (IVR).
- Hunt Groups — Incoming calls to one number can be directed to the first available person based on the call distribution policy selected.
- Call Queues — Places incoming calls in line so they can be answered in the order in which they were received.
"Before getting IBC and the Auto Attendant feature, I would have needed to hire another part-time employee."
"I wear many hats as the business owner, and IBC allows me to focus on my core business. It has saved me a ton of time by routing customers to the right department instead of filtering all calls through me."
Barry Chessall, Owner
When Boyd Kampen and his business partner, Tyler Gilchrist, decided to expand their company in a larger facility and at a new location, they had no idea that infrastructure costs could climb so high. We approached them with SaskTel Integrated Business Communications (IBC), a cost-effective and expandable solution.
Boyd Kampen, partner/owner
When Tyler Yaehne saw firsthand the benefits of SaskTel Integrated Business Communications (IBC), he knew it was the right solution for National Cartage. Not only would it replace their existing phone system, it would keep the company from becoming obsolete.
Tyler Yaehne, partner/owner
With SaskTel Integrated Business Communications (IBC), Shellbrook's town office solved a small town challenge with a big business solution. "The ability to have a remote location, remote administration, remote phone calls, combined with the idea of being mobile in the event of an emergency, is quite valuable."
Kelly Hoare, Administrator
Town of Shellbrook
Read more about Shellbrook Testimonial