Business Wi-Fi Calling

If your business is located in a sturdy building built of cellular-blocking materials (such as basements, hospitals, warehouses, or underground), Wi-Fi Calling provides you with the capacity to make and receive calls and send messages (text or multimedia) with a Wi-Fi network when there's little or no cell coverage.

No additional cost
As long as you have a compatible rate plan, Wi-Fi Calling is no additional cost. Your standard wireless rates will apply, including any pay-per-use services and international calling rates. Additional fees may be charged by the Internet Service Provider supplying the Wi-Fi you're connecting to.

No additional data
Beyond providing an alternative to your already exceptional cell service, calling over Wi-Fi doesn't use data from your existing mobile plan.

No additional apps or hardware required
Wi-Fi Calling eliminates the need for extra apps like WhatsApp, Skype, and Viber. 

What do I need to use Wi-Fi Calling?

You’ll need a compatible device and a wireless plan that includes unlimited nationwide calling in Canada.

Currently, Wi-Fi Calling is only available on the following devices:

• Apple iPhones (with iOS 15.1 or higher)
• Apple Watches (with watchOS 8.1 or higher)
• Select Samsung Galaxy phones (with Android 14 or higher)
• Select Google Pixel phones (with Android 14 or higher)

How do I use Wi-Fi Calling?

Once you’ve enabled Wi-Fi Calling on your compatible device, when there is little or no cellular signal available and you're connected to a Wi-Fi network, your phone will use Wi-Fi for calls and messages. The status bar will display “SaskTel Wi-Fi” when Wi-Fi Calling is available. For instructions, see: 

• Setting up Wi-Fi Calling on your iPhone 
• Setting up Wi-Fi Calling on a Samsung Galaxy phone
• Setting up Wi-Fi Calling on a Google Pixel phone

To use Wi-Fi Calling, VoLTE must be turned on within the network settings of your device. Wi-Fi Calling cannot be used outside of Canada.

Important 9-1-1 limitations on Wi-Fi

If you call 9-1-1 while in Wi-Fi Calling mode, your phone will try to place the call over the cellular network. If there is no cellular coverage, your phone will try to make the call over Wi-Fi and will provide the 9-1-1 call center with the 9-1-1 address you provided during your Wi-Fi Calling setup process. If the location of your emergency is different than this address, you’ll need to provide the 9-1-1 call center with your location. Visit the Changing your emergency address for Wi-Fi Calling page to learn more.

See Wi-Fi Calling Terms of Service for important information about using this service, including 9-1-1 limitations.

Wireless rate plans

Phones and Devices