Business Wi-Fi Calling

If your business is located in a sturdy building built of cellular-blocking materials (such as basements, hospitals, warehouses, or underground), Wi-Fi Calling provides you with the capacity to make and receive calls, and send messages anywhere within a Wi-Fi network when there is little or no cell coverage.

No additional cost
As long as you have a compatible rate plan, Wi-Fi Calling is no additional cost. Your standard wireless rates will apply.

No additional data
Beyond providing an alternative to your already exceptional cell service, calling over Wi-Fi doesn't use data from your existing mobile plan.

No additional apps or hardware required
Wi-Fi Calling eliminates the need for extra apps like WhatsApp, Skype, and Viber.

What do I need to use Wi-Fi Calling?

You’ll need a compatible device and an eligible wireless plan:

• Currently, Wi-Fi Calling is only available on Apple iPhones (with iOS 15.1 or higher), Apple Watches (with iOS 8.1 or higher) and select Samsung Galaxy devices (with Android 14 or higher).
• Wireless plans that include unlimited nationwide calling in Canada are eligible for Wi-Fi Calling.

How do I use Wi-Fi Calling?

Once you’ve enabled Wi-Fi Calling on your compatible device, when there is little or no cellular signal available and you're connected to a Wi-Fi network, your phone will use Wi-Fi for calls and messages. The status bar will display “SaskTel Wi-Fi” when Wi-Fi Calling is available. See Setting up Wi-Fi Calling on your iPhone or Setting up Wi-Fi Calling on a Samsung Galaxy phone for instructions.

To use Wi-Fi Calling, VoLTE must be turned on within the network settings of your device. Wi-Fi Calling cannot be used outside of Canada.

Can I call 9-1-1 while in Wi-Fi Calling mode?

Yes. Your phone will try to place the call over the cellular network first. If there is no cellular coverage, your phone will try to make the call over Wi-Fi and will provide the 9-1-1 call center with the 9-1-1 address you provided during your Wi-Fi Calling setup process.

If the location of your emergency is different than this address, you’ll need to provide the 9-1-1 call center with your location. Visit the Changing your emergency address for Wi-Fi Calling page to learn more.

See Wi-Fi Calling Terms of Service for important information about using this service, including 9-1-1 limitations.