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Accessibility



Overview

We're passionate about making our services available to all. That’s why we offer a variety of accessibility products and services that fit your life.
 

If you browse our accessibility products and services and don't see what you're looking for, see our list of recommended accessibility suppliers.


Wireless 30-day trial


Customers who have a self-declared accessibility need are eligible for a wireless 30-day trial period on any new device activation and will have the full amount of voice, text and/or data included with their plan to use during their extended trial period. To qualify, you must fill out an Accessibility Self-declaration form (PDF).


maxTV 30-day trial


Customers who have a self-declared accessibility need can get a maxTV 30-day trial. During this trial, customers can cancel their maxTV service if it does not suit their accessibility needs and receive a full refund. To qualify, you must self-declare by calling 1.800.SASKTEL (1.800.727.5835).


Website accessibility


We’re committed to making our website accessible to the widest possible audience. We follow the guidelines and standards for accessibility as outlined in the Web Content Accessibility Guidelines (WCAG) 2.0 created by the World Wide Web Consortium (W3C).


Contact us

 

Contact us for more information on our accessibility products, services, and available subsidies. Or visit a SaskTel Store near you.


  • Consumer Sales: 1.800.SASKTEL (727.5835) 
  • Deaf access line (Consumer Sales): 1.800.552.3595 (TTY users only)


Message Relay Service
 

  • Telewriter (TTY) to voice: 711 (#711 from a wireless phone).  
  • Voice to Telewriter (TTY): 1.800.855.0511 
  • TTY to TTY calls special billing: 1.800.855.1155 (3rd number, collect, person to person) 

For MRS customer relations, ask to speak to a supervisor.   


Subsidized products & services


If you have a disability, you may qualify for a subsidy on one of our phone accessibility products (limit of 1 per person).


To get an Accessibility Services application or for more information, call 1.800.SASKTEL or visit a SaskTel Store near you.

Enjoy your independence

 

SecurTek Medical Alert gives you independence while giving you the assurance of assistance if you need it.

Learn more about SecurTek Medical Alert.

The Wireless Code and Your Rights as a Canadian Wireless Consumer


Wireless terminology videos

Code sur les services sans fil et de vos droits à titre de consommateurs canadiens


Wireless terminology videos