SaskTel uses the personal information it collects for the following purposes (unless otherwise stated at the time of collection):
To provide you with the information, products, or services that you request from us, to provide you with ongoing service and support, and to properly manage your account.
To provide you with notices about your account, including roaming notices.
To understand your needs and preferences, to develop and recommend suitable products and services to you, and to offer you better products and special offers.
To communicate with you, as part of our responsible, ongoing commercial relationship with you, which may include informing you of changes that will affect your service and providing you with emergency alerts.
To offer you better products, special offers, and send you information, advertising, recommendations, and content that we think may be of interest to you. These may not all be products and services we sell, but instead, those we think you might be interested in. You may choose to receive some of these messages in different ways or not at all. Please see the Your choices section of this policy for ways to adjust your preferences.
To develop new products and services and to adjust our existing products and services
To manage and develop our business and operations, including networks, new products and services, personnel, and employment matters.
To measure performance, perform aggregated reporting and demographic analysis, determine service usage and business usage, and to understand how services are used and be improved.
To meet legal and regulatory requirements.For example, we may collect information to respond to a court order.
Note regarding SaskTel's use of AI technology: SaskTel may use your personal information in artificial intelligence (AI) tools developed by SaskTel or by SaskTel's partners to help us accomplish the purposes disclosed above, or if different than above, as explained to you at the time your information is collected. We may use your personal information to train our internal AI models. De-identified, aggregated data may be used to train AI models used by our business' strategic partners as discussed in this policy.
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