We have always been, and will continue to be, committed to the privacy of your personal information. In addition to our existing procedures and our adherence to The Freedom of Information and Protection of Privacy Act of Saskatchewan (FOIP), which governs our approach to handling personal information, we have adopted the following privacy principles from the Canadian Standards Association's Model Code for the Protection of Personal Information:
Principle 1
SaskTel is responsible for the personal information under our control and we have designated a Chief Privacy Officer (CPO) to be accountable for our compliance with the privacy principles.
Principle 2
We will identify the purpose for collecting personal information at or before the time the information is collected.
Principle 3
We require the knowledge and consent of the customer for the collection, use, or disclosure of personal information except where it is impractical or inappropriate to do so, such as in emergency situations.
Principle 4
We will limit the collection of personal information to that which is necessary for the purposes identified by the company. We will collect personal information by fair and lawful means.
Principle 5
We will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We retain personal information only as long as necessary for the fulfillment of those purposes.
Principle 6
Personal information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
Principle 7
We will protect personal information by security safeguards appropriate to the sensitivity of the information.
Principle 8
We will make readily available, to customers and employees, specific information about our policies and procedures relating to the management of personal information.
Principle 9
Upon request, customers and employees shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
Principle 10
A customer may address a challenge concerning compliance with the above principles to the CPO.
Our personnel are required to complete mandatory privacy training courses, as well as general staff education and training, to enhance awareness of responsibilities and commitments towards the proper handling of customers' personal information in accordance with our policies and procedures.
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