Contact us for more information on our accessibility products, services, and available subsidies. We'd be happy to help you select the right products and services for you and answer any questions you may have.
- Telewriter (TTY) to voice: 711 (#711 from a wireless phone).
- Voice to Telewriter (TTY): 1.800.855.0511
- TTY to TTY calls special billing: 1.800.855.1155 (3rd number, collect, person to person)
For MRS customer relations, ask to speak to a supervisor.
We're committed to customer service excellence and supporting the Government of Canada’s Accessible Canada Act (ACA).
If you'd like to provide feedback regarding our products and services, the implementation of our ACA accessibility plan, or barriers you may face in dealing with us as a person with disabilities, please contact us in one of the following ways:
- In Person: Visit a SaskTel Store
- By Phone:
- By Email: email@example.com
- By Mail:
- SaskTel Accessibility Feedback
12th Floor, 2121 Saskatchewan Drive
Regina, SK S4P 3Y2
Our designated person to receive feedback regarding Accessibility is Shara McCormick, Vice President of Human Resources and Corporate Services.
Anonymous feedback is accepted; however, we'll be unable to provide a receipt of acknowledgement or further follow-up.
For a description of our feedback process in an alternative format, please contact us at one of the methods provided above.
By contacting us, you agree to the collection, use, and storage of your personal information for the purposes of responding to you and improving accessibility of our products, services, and processes.
Subsidized products & services
If you have a disability, you may qualify for a subsidy on one of our phone accessibility products (limit of 1 per person).
To qualify, fill out an Accessibility Services Application form (PDF).
Enjoy your independence
SecurTek Medical Alert gives you independence while giving you the assurance of assistance if you need it.