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SaskTel Labour Disruption

SaskTel Labour Disruption

We’re currently experiencing a labour disruption. During this time, we’re making every effort to minimize the impact to our customers by having our management team maintain services.

While we’ll do our best to serve you, delays may be experienced. We apologize for any inconvenience this may cause and thank you for your patience.

What you need to know

Personal services

SaskTel Stores will be closed during a labour disruption.

You can make the following changes online through mySASKTEL. It’s quick, easy, and can be done anytime, anywhere.

    • Change your wireless plans and add-ons
    • Add or change maxTV theme packs, channels, and features
    • Change Internet plans

For any other service requests not listed above:

    • Wireless services (new activations, changes, and repairs) – Visit a SaskTel Authorized Dealer
    • Home services (changes only) – Call 1.800.SASKTEL (1.800.727.5835) .

During this time, we'll be unable to activate new home services or transfer services when moving.

Business services

For business service requests:

    • Business wireless service (new activations, changes, and repairs)
    • Other business services (changes only) – Call 1.844.SASKTEL (1.844.727.5835) 

During this time, we'll be unable to activate new business services (excluding wireless).

Equipment returns

For equipment returns, mail to SaskTel from any postal outlet, free of charge, using Priority Post (please don't drop off equipment).

SaskTel Distribution Centre
2133 1st Avenue
Regina, SK S4R 8G4

Paying your bill

You can pay your bill online, by mail, or in person at your bank or credit union.

Getting help

View our support answers for help and troubleshooting tips. If you still can’t resolve the issue, please call us.