Call Recording

SaskTel's Call Recording service offers businesses a reliable solution for recording, storing, and managing phone conversations to enhance customer service and compliance.

Features and Packages

Access recordings and administer the service through a web-based portal
Configure automatic or manual call recording
Pause and resume recordings
See, store, and share recordings
Accurate transcripts
Use recordings and transcripts for training or coaching purposes
Unlimited storage time, user, and recordings
Unlimited and batch download of recordings
Integration with applications through APIs
Assess quality, sentiment, or word usage with AI reports and alerts

	Call Recording 90 days	Call Recording Unlimited	Call Recording Unlimited with AI
Storage	90 days	Unlimited	Unlimited
Users	Unlimited	Unlimited	Unlimited
Call Recording	Unlimited	Unlimited	Unlimited
AI features	-	-	Included

Support

Get links to support documents and how-to videos.

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