Managed Video Collaboration

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SaskTel Managed Video Collaboration (MVC) is a cloud-based video conferencing solution that connects employees wherever they are.

 

With the benefit of non-verbal communication and on-screen collaboration, people stay engaged  it is like you are meeting in-person but without the cost of travel. The experience is so much better than just voice conferencing.

Why choose SaskTel MVC?

Set-up and technical support
We will set up and configure the service for your business needs, and if something goes wrong during use, the end user has someone to call - unlike other self-serve models.

Concierge option
Have an important meeting? The concierge service is a managed feature that will run your call for you ensuring everything goes flawlessly.

Secure
Your data traffic is encrypted end to end on a Virtual Private Network (VPN) and is firewall protected to prevent others from accessing your data.

Reliable
99.9% guaranteed application uptime, meaning no dropped calls.*

 

*Uptime reliability of the service is dependent on your network.

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Service options

Mix and match package options to best fit your business needs.

Product features Standard endpoint registration Premium endpoint registration Soft client
starting at $79/mo.
High definition audio and video
For a crisp, clear, in-person experience.
Document sharing
Real-time sharing of documents, presentations, and your computer screen for easy collaboration.
Compatible with existing video hardware
If you already have hardware in place, you may be able avoid capital costs by using existing hardware.
Speaker tracking
In a conference room with multiple people, the camera automatically zooms in so everyone can see the speaker clearly. Note: This is dependent on your video hardware.
 
Call control
Moderator has call control options to mute, unmute people, lock rooms.
Personal meeting room
A personal meeting room where the soft-client user can host meetings. VMRs allow up to 50 participants from within or outside of the organization.
   
Shared Virtual meeting room*
A shared meeting room that anyone within the organization can use to host meetings. VMRs allow up to 50 participants from within or outside of the organization and include unlimited usage.
 
Dedicated Virtual meeting room*
A dedicated room that requires the purchase of either a standard or premium registration.  Only the named endpoint registration can host meetings with its DVMR. Allows up to 50 participants from within or outside of the organization and includes unlimited usage.
 
Concierge calling
An operator connects all parties to the video bridge, ensuring a good experience, then disconnects from the call.
Managed calling
An operator remains on the call for the duration of the call to proactively deal with quality issues and complete scripted audio and visual adjustments as necessary.
Setup and registration Standard endpoint registration Premium endpoint registration Soft client
starting at $79/mo.
Training
End-user and administrator training to ensure you know how to best use your service.
One-time Unlimited One-time
Corporate address book setup
Leverage your corporate address book to video call another user directly.
One-time setup Setup and ongoing updates One-time setup
Video support Standard endpoint registration Premium endpoint registration Soft client
starting at $79/mo.
End-user support (Mon - Fri 8am-8pm)
End-user support (24/7)*
External endpoint support
15-minute helpdesk support for an external participant joining a video call.
 
Remote endpoint troubleshooting
SaskTel remotely supports the endpoints in the case of trouble.
   
Endpoint software updates
SaskTel will install updates to your endpoints as they become available.
   
Video adoption support
We will help you use the service to the best of its ability to achieve the business results you want.
   

*Additional fees apply

Learn more about the network requirements for MVC.  

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Pricing

Mix-and-match options

Pricing
Packages
Choose your initial package option (must choose at least one).
Softclient - $79/mo.
        
Standard - $149/mo.

Premium - $299/mo.
Additional meeting rooms
Need more than one room?
(One personal meeting room is included with Softclient).

Dedicated Virtual meeting room
(Can be added to either a Standard or Premium package) -

  • $109/mo. (5+ endpoints)*
  • $129/mo. (1-4 endpoints)*

Shared Virtual meeting room - $399/mo. 

Equipment
If you’re setting up conference rooms, you may be able to use your existing equipment, or can choose to rent or purchase from a full line of Cisco video conferencing devices.
Contact us for Cisco rental or purchase options and prices.
Additional services
Want additional support? We're here to help you and make sure that your calls go well.
End-user support upgrade to 7/24 - $100/mo.
        
Concierge calling - starting at $1425 for 10 hours
        
Managed calling - starting at $1425 for 10 hours
Setup
A one-time fee charge per endpoint and Softclient.
$99 per endpoint license and Softclient

* Must purchase a Standard or Premium package to purchase the DVMR.

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Testimonials

“In 27 months, we’ve saved an estimated $73,000 in travel and overnight expenses.  And we haven’t factored in operational savings -  when Operations doesn’t have to travel two hours each way for a meeting, that’s time they can be working on-site.” 

-Paul Mayson, SaskWater

 

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Related services

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Terms & Conditions

SaskTel MVC is powered by our partner Telemerge. They are the direct provider of some of the above services, such as Managed and Concierge calling, video adoption support, and trouble support.    

Managed Video Collaboration terms of service