Legal and Regulatory
Canadian Wireless Telecommunications New Code of Conduct
SaskTel, along with the wireless service provider members of the Canadian Wireless Telecommunications (CWTA) have announced a new Code of Conduct to underscore their commitment to providing the highest standards of service and support to their customers.
SaskTel Internet Services Terms of service
SaskTel has defined policies to help protect our Service, our customers, and the Internet community
SaskTel Satellite Internet Service Terms of Service
Community Forum Terms of Service
Community Forum Content Policy
General Traffic Management Policies
SaskTel Internet Service Acceptable Use Policy
SaskTel has defined policies to help protect our Internet service offerings, our customers and the Internet community.
SaskTel High Speed Internet Loyalty Discount - Discount offered to qualified SaskTel High Speed Internet customers.
Max Entertainment Services terms of service
• Max Digital Video TV Recorder (DTVR) terms of service
System Administration Fees
Long Distance System Administration Fee
Wireless System Administration Fee
SaskTel Toll Schedules
Products and services terms of service (Tariffs and Non-Tariffs)
SaskTel Tariffed Product and Services
SaskTel Terms of Service that apply to all regulated services and products.
- Terms of Service, 210 kb
Non-Tariffed Products and Services
Terms and conditions applying to the use of SaskTel products and services that are not regulated or for which the CRTC has forborne from regulating such products and services.
Consumer information
This section contains information a residential customer may find useful. It describes your rights as a customer, SaskTel obligations to provide service and practical guides when dealing with inside wire and attaching equipment to SaskTel's network.
Retail Quality of Service
Provides information on SaskTel service standards and results for the Quality of Service Indicators.
Telemarketing
Telemarketing - National Do Not Call List
Attachment of customer provided equipment , 20 kb
This guide provides information to assist you to connect customer owned and provided equipment to SaskTel's network.
Multi Dwelling Units Access Agreement
Describes the terms and conditions of a Multi Dwelling unit agreement SaskTel has entered into with a building owner.
Pre-wiring Guide
Residential customers own and maintain the wire in their homes. This guide provides information to assist customers pre-wire a home.
