Service availability is dependent on location.

CRTC Wireless Code

We're committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in their Wireless Code to make sure you understand your rights and obligations as a wireless customer.

• Our Wireless Fair Use Policy (pdf)
• General traffic management policies
• Arbitration protocol

CRTC Internet Code

We’re committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in the Internet Code to make sure that you understand your rights and obligations as an internet customer. See sasktel.com/internetcode.

System administration fees

• Long Distance System Administration Fee (pdf)
• Wireless System Administration Fee (pdf)

Toll schedules

• Basic toll schedules (pdf)
• Mobility toll schedules (pdf)

Terms of service for products and services

Tariffed products and services include terms of service that apply to all regulated services and products.

• Terms of service(pdf)

Non-tariffed products and services include terms and conditions that apply to the use of SaskTel products and services that are not regulated, or for which the CRTC has forborne from regulating.

• Non-tariff terms of service (pdf)
• SaskTel credit policy and collection guidelines

Residential information

• National Do Not Call List - Register your phone to limit the number of telemarketing calls you receive.
• Retail quality of service (CRTC website) - Our service standards and results for quality of service indicators.
• Policy for connecting customer-provided equipment to the SaskTel network
• Multi-dwelling units access agreements - List of multi-dwelling unit access agreements.
• Pre-wiring guide - Information on pre-wiring or install wiring in homes during construction or renovation.

Website terms and conditions

• Website terms and conditions
• Website registration terms and conditions

Compliments and concerns

If you have a compliment to share or a concern to discuss, go to How are we doing?

For data usage within Saskatchewan, please see the Wireless Fair Use Policy.

In Canada

While on another carrier's network in Canada (with whom SaskTel has roaming agreements):

• With the exception of customers who use more than half of their data outside of Saskatchewan (see below), your data usage limits anywhere in Canada are the same as when you are on the SaskTel network:
  • 10 GB per billing period for plans that include unlimited data.
  • 15 GB per billing period for the Ultimate 100 plan, the Ultimate 105 plan, VIP 85 plan, Business VIP 60 plan, and Business VIP 80 plan.

• Primary data use outside of Saskatchewan - SaskTel wireless data services are meant to be used primarily within Saskatchewan. If a majority of your data usage on an ongoing basis is occurring outside of Saskatchewan, we reserve the right to limit your data speeds, the amount of data transferred, deny, suspend or terminate the service or any part, component or feature thereof, without notice, to anyone believed to be using any SaskTel provided wireless data service or feature in any manner that adversely impacts SaskTel. This reservation applies to all data plans and will affect all of your wireless internet and data services.

International (anywhere outside of Canada)

There are no data usage limits or speed reductions imposed by SaskTel when you travel internationally; but remember, you have to pay for the data you use, and it can be quite expensive. For example, roaming charges in some areas are up to $15 per MB.

Before travelling, we recommend you:

• look at the Travel Add Ons that are available
•  understand your Notifications and limits on data charges and your Wireless spending limit which can help you manage your roaming costs,
• use the Data Usage Calculator to help you estimate your data usage

Changes to this policy

We'll inform you of any changes in this policy by posting such changes to sasktel.com and communicating them to you in such other manner or medium as we determine is reasonable in the circumstances. We'll give 30 days prior notice of changes to this policy.

On August 5, 2015, changes were made to the Non-SaskTel Network Data Usage Policy that make the policy easier to understand and improve your wireless experience.

• The 200 MB usage limit while on other networks was removed
• The 10 GB usage limit while subscribed to a United States Travel Add-On was removed
• The area in rural Manitoba where the speed of service is restricted is made clear with a map
• The minimum speed restriction in rural Manitoba was changed from 128 Kbps to 384 Kbps
• The primary data use outside of Saskatchewan section was emphasized and clarified.

In October 2015, throttling activities specific to rural areas in Manitoba were removed. All Non-SaskTel Network Data traffic within Canada is treated the same.

• 310-XXXX Access (pdf)
• Business Bill Analyzer Service (pdf)
• Centrex Service II (pdf)
• Cisco UC 500 Communications Systems Terms and Conditions (pdf)
• Direct-in-Dial Service (pdf) 
• IoT (Internet of Things) Connectivity (pdf)
• Megalink Service (pdf)
• Microlink Service (pdf)
• Multi Line Access Service (pdf)
• Remote Message Register (pdf)
• SaskTel Basic Network Discovery Service Terms and Conditions (pdf)
• SaskTel Business Voice Mail Service (pdf)
• SaskTel Centrex IP Service (pdf)
• SaskTel First Service - Centrex/Analog Set Maintenance Terms of Service (pdf)
• SaskTel Hosted Exchange Services (pdf)
• SaskTel IT Health Check Service (pdf)
• SaskTel Smart Network Firewall Terms of Service (pdf)
• SaskTel Smart Wi-Fi Service Terms of Service (pdf)

You can download individual sections of the guide here:

• General includes various reference tools to use with the guide. In addition to a table of contents and alphabetical index, it contains explanations of symbols and terms, and a listing of all trademarked names mentioned in the guide.
• Terms of service includes information on the general rights and responsibilities of both SaskTel and our customers, including the restrictions on the customer’s use of a SaskTel service, limitations on our liability, and the termination of a service by either the customer or SaskTel.
• Residential services contains information on the conditions of service for our residential single-line network access.
• Business services provides descriptions, conditions of service, and rates of various SaskTel services available to business customers, such as Centrex, Megalink, and UC 500 Communication Systems.
• Shared business and residential services offers descriptions, terms of service, and rates of our services and fees that apply to both business and residential customers. This includes SaskTel Voicemail, SmartTouch Subscription Service, Seasonal Service, and Dishonoured Payment Charges.
• Wireless includes the terms of service for our wireless service and details the terms, conditions, and rates of various wireless services. This includes noSTRINGS Prepaid wireless calling cards, text messaging, wireless hardware upgrades, and wireless calling features.
• Broadcast contains descriptions, terms, and conditions of our Max Entertainment Services.
• Internet includes the terms of service of our various Internet service offerings.
• Basic toll schedules includes schedules outlining the rates of long distance calls not covered by our long distance plans, wireless long distance calls, basic toll discounts, and operator and calling card surcharges.
• Directory services describes our directory services, and details DirectWest conditions of contract and the rates and terms of service of Directory Assistance services and charges.
• Forborne Competitor Services contains information specific to Forborne Competitor Services which were previously tariffed and are now sold on a non-tariff basis.

• Residential Single Line Terminal terms of service (pdf)

• SaskTel noSTRINGS Prepaid Terms of Service (pdf)
• SaskTel Wi-Fi Network Service (pdf)
  
• SaskTel Wireless Emergency Communication Services Limitation of Liability (pdf)
• SaskTel Wireless Equipment Financing & Plus Pricing (pdf)
• SaskTel Wireless Fair Use Policy 
  
• SaskTel Wireless Fast Forward Program (pdf)
• SaskTel Wireless Features (pdf)
• SaskTel Wireless Service Early Cancellation Fees (pdf)
• SaskTel Wireless Service Savings Eligibility (pdf)
• SaskTel Wireless Service Terms of Service (pdf)
• SaskTel Wireless SmartReturn Program (pdf)
• SaskTel Wireless System Administration Fee (pdf)
• SaskTel Wireless Voicemail (pdf)
• Wi-Fi-Calling Terms of Services (pdf)
  
• Wireless Basic Toll Schedules (pdf)
• Wireless Data Service Plans Terms and Conditions (pdf)
• Wireless Device Protection Plan (pdf)
• Wireless Device Trade-in Program (pdf)
• Wireless Device Unlock Code Terms of Service (pdf)
• Wireless Hardware Upgrade & EDUF Eligibility Terms and Conditions (pdf)
• Wireless Employee Purchase Plan (pdf)
• Wireless Rich Communications Services (pdf)

If you browse our accessibility products and services and don't see what you're looking for, see our list of recommended accessibility suppliers.

Accessibility Plan

We're committed to customer service excellence and supporting the Government of Canada’s Accessible Canada Act (ACA). For details about the actions we plan to take to identify, remove, and prevent barriers to accessibility, see our Accessibility Plan and annual Progress Report (PDF).

Wireless 30-day trial

Customers who have a self-declared accessibility need are eligible for a wireless 30-day trial period on any new device activation and will have the full amount of voice, text and/or data included with their plan to use during their extended trial period. To qualify, you must fill out an Accessibility Self-declaration form (PDF).

maxTV 30-day trial

Customers who have a self-declared accessibility need can get a maxTV 30-day trial. During this trial, customers can cancel their maxTV service if it does not suit their accessibility needs and receive a full refund. To qualify, you must self-declare by calling 1.800.SASKTEL (1.800.727.5835).

Internet 30-day trial

Customers who have a self-declared accessibility need get a 30-day trial period with a 2-year Internet contract. During this trial period, customers can cancel their contracted Internet service and early cancellation fees will be waived. To qualify, you must self-declare by calling 1.800.SASKTEL (1.800.727.5835).

Website accessibility

We’re committed to making our website accessible to the widest possible audience. We strive to follow the latest Web Content Accessibility Guidelines (WCAG) created by the World Wide Web Consortium (W3C) in compliance with the Accessible Canada Act.

Wireless Code of Conduct in ASL

Videos presented in American Sign Language (ASL) and Langue des signes québécoise (LSQ) with captions and voiceover.

The Wireless Code and Your Rights as a Canadian Wireless Consumer

Code sur les services sans fil et de vos droits à titre de consommateurs canadiens

Wireless Terminology Videos

Internet Code of Conduct in ASL

Videos presented in American Sign Language (ASL) and Langue des signes québécoise (LSQ) with captions and voiceover.

Internet Code Announcement

 

The Internet Code and Your Rights as a Customer

Annonce de code Internet

Code sur les services Internet et droits en tant que client

Internet Terminology Videos

2024/2025

2024/2025 Second Quarter Report (PDF)

2024/2025 First Quarter Report (PDF)

2023/2024

2023/2024 Third Quarter Report (PDF)

2023/2024 Second Quarter Report (PDF)

2023/2024 First Quarter Report (PDF)

2022/2023

2022/2023 Third Quarter Report (PDF)

2022/2023 Second Quarter Report (PDF)

2022/2023 First Quarter Report (PDF)

2021/2022

2021/2022 Third Quarter Report (PDF)

2021/2022 Second Quarter Report (PDF)

2021/2022 First Quarter Report (PDF)

2020/2021

2020/2021 Third Quarter Report (PDF)

2020/2021 Second Quarter Report (PDF)

2020/2021 First Quarter Report (PDF)

2019/2020

2019/20 Third Quarter Report (PDF)

2019/20 Second Quarter Report (PDF)

2019/20 First Quarter Report (PDF)

2018/2019

2018/19 Third Quarter Report (PDF)

2018/19 Second Quarter Report(PDF)

2018/19 First Quarter Report (PDF)

2017/2018

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2016/2017

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2015

Fourth Quarter Report (PDF)

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2014

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2013

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2012

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2011

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2010

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

2009

Third Quarter Report (PDF)

Second Quarter Report (PDF)

First Quarter Report (PDF)

The following information is available for download in PDF format.

• SaskTel Privacy Policy (pdf) effective April 1, 2019

Privacy Policy

Protecting your privacy and safeguarding your personal information is our highest priority.

Our commitment to your privacy

We place a high priority on the loyalty of our customers, and that loyalty is built on a foundation of good products, competitive prices, and, above all, excellent customer service.

Respecting your right to privacy is an important part of our service excellence commitment. We promise to treat your personal information with the utmost respect. That includes keeping you up-to-date on your rights as our customer and providing you with information on how we use your personal information. Our Privacy Statement outlines our commitment to protect the privacy and confidentiality of your personal information.

We may update this statement from time to time as reflected in the effective date of this document, so please review it periodically. You're also encouraged to review the Legal Notices and User Agreement provided on this website. They, too, are provided for your information and protection.

Why we collect personal information

Personal information is defined as information about an identifiable individual. This includes information on your product and service subscriptions and usage. Publicly available information—like a public telephone book listing of your name, address, and telephone number—is not considered personal information. 

We might collect information from you in person, over the phone, by mail, in writing or verbally or when you use one of our digital channels such as our website, mobile applications or contact us through social media in writing or verbally.

We collect information about you during the application process to confirm your identity and credit history, when communicating or transacting business with you, and when providing service to you. We may also collect information about you from third parties that have the right to disclose such information to us. However, prior to collecting this information, we would first get your consent except where it is impractical or inappropriate to do so.

Telephone calls and online chat sessions to or from our service representatives may be monitored and/or recorded. Your telephone and chat discussions with our representatives are used for our mutual protection, to enhance customer service, improve interactions with our representatives and to confirm our discussions with you.

Customers who prefer not to have their calls recorded can transact business at a store, dealer, or online at our web site.

We may also use video monitoring at SaskTel buildings to ensure the safety of our staff, our customers, and for fraud prevention.

From time to time, we may obtain information from 3^rd party companies (such as geographic data) and combine it with information we have about you to help us provide product recommendations and offers that we think will interest you. 

The personal data we collect will vary depending on the products or services inquired about or purchased, and may include: your name, address, phone number(s), date of birth, government issued identification, email address, the name of your company, name of a device user(s), IP addresses, device identification information such as your wireless SIM and IMEI, internet/TV gateway, service usage and site usage information, billing and transaction information, and financial information such as your bank account number.

We understand that some of this information is confidential, which is why we collect personal information only for the following purposes:

• To establish and maintain a responsible commercial relationship with you and to provide you with ongoing service. For example, we'll collect information about you during the application process to conduct a credit check, such as your date of birth or driver’s license number, or when communicating or transacting business with you to confirm your identity. If you prefer to use pre-authorized payment for our services, we'll collect bank account information to process payment.
• To understand your needs and develop and recommend suitable products and services. We maintain a record of products and services you receive from us, and we may ask you for additional information so we can serve you better. For instance, if you wish to view your bill using our electronic payment service, we'll ask for your email address.  We may also ask about your calling habits so we can recommend the best long distance plan.
• To manage your account and understand your needs and preferences. This allows us to offer you better products and special offers that we think may be of interest to you.
• To manage and develop our business and operations, including personnel and employment matters. For example, we analyze the usage of our networks to plan for future growth. Your use of SaskTel services creates personal information, such as usage information, as a result of the operating systems internal to SaskTel.  We also collect information from individuals who apply for jobs with SaskTel.
• To meet legal and regulatory requirements. For example, we may collect information to respond to a court order.

Social Insurance Number (SIN) and Health Services Card (HSC)

SaskTel may request SIN or HSC however customers are not obligated to provide it and the provision of service will not be denied should the SIN or HSC be withheld.

Customers may provide 2 other forms of identification, such as driver's license number or passport where they do not wish to provide their SIN or HSC and are still able to obtain service in accordance with our current credit policies.

Regardless of whether or not a SIN or HSC is provided by the customer, the credit check result may require a condition of service to be met such as providing a deposit or alternate form of security, pre-authorized payment, in the case of wireless noSTRINGS Prepaid service, or a reduction in the services or with restrictions such as toll restrictions.

See Can SaskTel ask for my SIN and HSC information?

Sharing your personal information

Personal information is not sold or rented to any parties outside of the SaskTel corporate family without your consent or as permitted by SaskTel's Tariff.

We do share this information with the companies we select as our business partners, and who supply services to us. However, we require them, by contract, to honour our privacy principles in the handling of personal information they obtain from us.

The information provided to our business partners is used only for that purpose and any disclosure outside of SaskTel is made on a confidential basis. Should we sell a part of our business or merge or amalgamate part or all of our business with another entity, we may need to disclose customer information as part of the transaction. This is a normal business practice in any such transaction. Any such disclosure would be subject to appropriate privacy and security safeguards. In certain circumstances in which it is necessary to do so, or where permitted by law, we may disclose your personal information without your consent to the following parties:

• The customer or an agent acting on the customer's behalf, such as Power of Attorney;
• Companies we select as our business partners;
• A company that publishes a directory or directory-related services;
• A collection agency or party used to determine creditworthiness, or for collecting unpaid balances;
• A credit bureau reporting agency;
• Courts, law enforcement agencies, or otherwise legally empowered entities;
• We may disclose personal information to meet legal or regulatory requirements, such as under a court order or, to a government institution if required or authorized by law;
• • This includes Statistics Canada, under the authority of the Statistics Act. Statistics Canada requests wired and wireless phone numbers for their surveys and statistical programs. For more information, please contact Statistics Canada.
• To public authorities or their agents in cases of emergency, e.g., a 911 call;
• Ombudsman

How we safeguard your information

The information you provide to us on our web site is securely maintained and kept confidential. Information is retained in secure facilities, and protected from unauthorized access. We provide technical, administrative, and physical security measures to protect your information against loss, misuse, and unauthorized access or disclosure.

For some services, SaskTel uses service providers located in another country to process and store information related to that service and as a result foreign governments, courts, law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws of that country. 

Personal information handling principles

We've always been, and will continue to be, committed to the privacy of your personal information. In addition to our existing procedures and our adherence to the Freedom of Information and Protection of Privacy Act (FOIP), which governs our approach to handling personal information, we've adopted the following privacy principles from the Canadian Standards Association's Model Code for the Protection of Personal Information:

Principle 1 - Accountability

SaskTel is responsible for the personal information under our control and we've designated a Chief Privacy Officer (CPO) to be accountable for our compliance with the privacy principles.

Principle 2 - Identifying purposes for the collection of personal information

We'll identify the purpose for collecting personal information at or before the time the information is collected.

Principle 3 - Obtaining consent for the collection, use, and disclosure of personal information

We require the knowledge and consent of the customer for the collection, use, or disclosure of personal information except where it is impractical or inappropriate to do so, such as in emergency situations.

Principle 4 - Limiting collection of personal information

We'll limit the collection of personal information to that which is necessary for the purposes identified by the company. We will collect personal information by fair and lawful means.

Principle 5 - Limiting use, disclosure, and retention of personal information

We won't use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We retain personal information only as long as necessary for the fulfillment of those purposes.

Principle 6 - Accuracy of personal information

Personal information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Principle 7 - Security safeguards

We'll protect personal information by security safeguards appropriate to the sensitivity of the information.

Principle 8 - Openness

We'll make readily available, to customers and employees, specific information about its policies and procedures relating to the management of personal information.

Principle 9 - Customer and employee access to personal information

Upon request, customers and employees shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Principle 10 - Challenging compliance

A customer may address a challenge concerning compliance with the above principles to the Chief Privacy Officer. 

Our personnel are required to complete mandatory privacy training courses, and general staff education and training, to enhance awareness of responsibilities and commitments towards the proper handling of customer's personal information in accordance with our policies and procedures.

What are your choices?

We'd like to have your consent to continue to collect, use, and disclose your personal information for the purposes that we have outlined. However, you do have choices.

• You can have your name removed from our telephone, mail, or email marketing lists. By doing so, you may not be made aware of certain products, services, and promotions we offer. However, you'll continue to be contacted as necessary to service your account, and you'll receive marketing information included with your regular account mailings. Please allow us 10 days to complete your request. Some of our promotions may already be in progress when you submit your request, therefore you may be contacted during this time. If at any time you wish to reverse your decision, you may contact us at 1-800-SaskTel (1-800-727-5835).
• Our directory publisher, DirectWest, makes lists of published names, addresses, and phone numbers available to selected organizations for a fee. You may choose to be excluded from these DirectWest lists. Please note that non-published names, addresses, and phone numbers are automatically excluded.
• You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to legal, contractual, or practical restrictions and reasonable notice. However, in either case, this may limit our ability to serve you. When you contact us, we will confirm that you are the registered customer. Please know that withdrawing your consent may prevent us from providing you with service and products in certain circumstances. 

SaskTel Online and Mobile Privacy Policy:

This section specifically addresses the way in which SaskTel may collect, use, disclose and manage Personal Information in connection with our website, mobile applications and electronic communications (such as email and chat messages). 

Collection of Personal Information

We may collect personal information when you use our website, mobile applications, or interact with us using other digital channels such as social media platforms and online chat applications. For example, we may collect:

• Account/Contact Information, such as your name, mailing address, phone number, account number, date of birth, email address, user ID and password in order to authenticate your identity and provide the service or information you requested.
  • When using one our apps including the mySaskTel App and SaskTel maxTV App, we collect information such as your email address, username and password in order to authenticate you and provide the service or information you requested.
• Financial Information, may be collected during the application process for a credit check, or when transacting business with you.  Bank account or credit card information may be collected during a purchase transaction, or when using pre-authorized payments for our services.
  • Social Insurance Number and Health Services Card are optional but may be requested to perform a credit check; however, customers may choose to provide two (2) other forms of identification such as date of birth, driver’s license number, or passport instead.
• Location Information, such as the information about your device's physical location may be used to provide you with enhanced services or provide information you have requested.
  • Opt Out: The ability to access location information is controlled by your device. Please refer to the documentation for your device regarding how to allow or block the collection of location information. If you choose not to provide location information, some services may not operate effectively.
  • mySaskTel App:  While using our mySaskTel app to find nearby SelectWi-Fi hotspots you may provide permission to use location information that is obtained by your device. The mySaskTel app does not capture, retain or share any location information.
• Transactional Information about your use of our products and services may be collected and analyzed by strategic partners that work with SaskTel to provide products and services, help SaskTel market to customers, or that work with SaskTel to conduct market and consumer experience research. We require these partners, by contract, to honor our privacy principles in the handling of the personal information they obtain from us. Transaction data is only kept as long as needed.
  • mySaskTel App - Data collected from our mySaskTel app is retained for three (3) months, after which time all identifying information is deleted and only anonymized summary reports are retained. You may request deletion of your information from the mySaskTel app by contacting SaskTel.
• Device Information such as model, manufacturer, software version, IMEI and IP address. This information allows us to identify and communicate with your device, fix bugs and guide our decisions about how we can improve your experience and make our applications more useful to you in the future.
  • mySaskTel App – During the first launch or reinstallation of this app, you will be asked for permission to collect your user name, IP address, browser used and device information such as model, manufacturer and version of software. We also capture the number of individuals viewing or paying eBill within the app, what pages within the app are visited, what transactions are performed, and any error messages that are encountered. You may opt out of the analytics we collect for the mySaskTel app at any time.
    • In IOS and Android devices, the option to stop sending analytics data is located in the mySaskTel app settings “About the App”.
• Biometric Data for the use of convenience login features such as Face ID, Touch ID, or Remember Me is stored in and controlled by your device settings.  Our apps may utilize these features to authenticate you, but we never have access to the biometric data.
• Website Use Information such as browsing behavior on SaskTel sites and links, content you have downloaded, your IP address, as well as other data gathered from the use of web tools (for example, Cookies) to better understand your interests and needs so that we can serve you better. This information is collected on an aggregated basis and no personal information is associated with these statistics.
• • Cookies
    • Cookies are small data packets that allow our computers to identify your browser and remember important information that will make your use of our site more enjoyable. For example, some cookies save your passwords and preferences, so you don’t have to enter them each time you visit a site.
    • Cookies can also tell us which pages are visited, by how many people, the average time spent on the page and other useful statistics related to the use of our site. All information is collected on an anonymous basis, and we never combine information gathered by a cookie with personally identifiable information. We use the statistics to understand how customers use our sites, to make it easier for you and other visitors to use our site, to monitor our site’s performance, and to improve our website.
    • The use of cookies in an industry standard, and you’ll find that most major websites use cookies and most major browsers are set up to accept them. If you wish, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. You do not need to accept cookies to visit our site. However, should you choose not to accept these cookies, your experience at our site (and other websites) may be diminished and some features may not work properly.
• Social Network Data: Aggregated statistics may be shared with SaskTel by third party social media platforms when interacting with our brand through those platforms.
  • Any content you post on official SaskTel managed social media pages, such as pictures, information or opinions, is subject to the Terms of Use and Privacy Policies of those respective platforms. Please refer to them to better understand your rights and obligations with regard to such content.
• Other information, such as any feedback you may provide to us, or information on web forms that you may choose to fill in.
  • Feedback or information you provide to us, may be used to better understand our customers, website visitors and mobile app users.

Protecting the Privacy of Children

The privacy of children is important to us. We do not use our website or app to intentionally collect or use a child’s personal data. We encourage parents to review our Privacy Statement, Legal Notices and User Agreement documents. We ask that children do not submit any personal information to us. Our services are intended for individuals who can form legally binding contracts.

As an added protection for children, on any of our commercial websites or online services directed to children under 13 years of age, we’ll obtain the permission of a parent or legal guardian before collecting, using or disclosing any personally identifiable information about a child, e.g. for participation in contests or promotions.

Services and devices to access our services may be purchased for family use and therefore used by children without our knowledge. When this happens, information collected may appear to us to be associated with the adult customer who subscribes to our services and will be treated as the adult’s information under this policy.

Links to Other Websites:

SaskTel’s websites, social media platforms and blogs may contain links to other sites that SaskTel does not own and or operate. Please be aware that SaskTel is not responsible for the privacy practices of other such sites. These links to third party websites are provided as a convenience to the user.  When you click on one of these links, you are moving to another website and should read the Privacy Statement and terms of use for each site you visit to ensure you are comfortable with how they may use your personal information.

Questions or concerns

We welcome your comments about this Privacy Statement. Please contact us if you have questions about privacy and usage that weren't answered here. You may address these concerns, in writing, to:

Chief Privacy Officer

SaskTel
13th Floor, 2121 Saskatchewan Drive
Regina, SK S4P 3Y2
Email: privacy.matters@sasktel.com

If this doesn't resolve your concern to your satisfaction, you may contact the Saskatchewan Information and Privacy Commissioner by writing to:

Saskatchewan Information and Privacy Commissioner

503 – 1801 Hamilton Street
Regina SK S4P 4B4
Telephone: 306-787-8350
Toll Free Telephone (within Saskatchewan): 1-877-748-2298
Fax: 306-798-1603
Email: webmaster@oipc.sk.ca
Twitter: @SaskIPC

Certificate of Recognition (COR)

COR certification measures a company's level of standards and safety over a number of criteria such as maintenance, safety practices, the management team, and environmental procedures.

We were COR certified as of 2011.

ISNetworld (ISN)

ISNetworld is a global resource for connecting corporations with safe, reliable contractors/suppliers. ISN collects self-reported conformance information from contractors/suppliers, verifies its accuracy, and then reports the results.

We achieved ISNetworld certification in 2012.

Contractor Safety Awareness Association (CSAA)

The CSAA is made up of several pipeline/utility companies, Sask 911, Sask 1st Call, and CP Rail and promotes contractor safety.
 

For over 20 years, the CSAA has hosted a free annual Contractor Safety Breakfast in March/April in over 30 communities across Saskatchewan to increase awareness of working safely around underground and overhead lines.

We are proud to be a member of the CSAA.

For information on our recognition and awards, see our Awards page for details.

• 2000s
• 1990s
• 1980s
• 1970s
• 1960s
• 1950s
• 1940s
• 1930s
• 1920s
• 1910s
• 1900s
• Before the 1900s
  

2024

Highlights:

• Reported a net income of $95.4 million for the 2023/24 fiscal year.
• Announced plans to invest nearly $440 million of capital in 2024/25 to enhance connectivity across Saskatchewan.
• Announced that TelCare, the SaskTel's employee-driven charitable donation program, contributed nearly $180,000 to 42 locally operated charities and non-profit organizations in 2023.
• Released its 2023/24 Sustainability Report highlighting initiatives and best practices driving sustainability, equity, and prosperity for the province.
• The Saskatchewan Public Safety Agency (SPSA) and SaskTel announce the launch of the Next Generation 9-1-1 (NG9-1-1) environment in Saskatchewan.
• SaskTel announced the launch of Digital Security by SaskTel - powered by F-Secure, a new service designed to protect its Internet customers from a growing list of cyber threats that have become common place in today's digital world.
• SaskTel, Samsung Canada, and Innovation Saskatchewan announced the launch of the SaskTel 5G Innovation Lab - powered by Samsung, Saskatchewan's first-ever 5G Innovation Labs.
• SaskTel reaches the halfway mark of its 5G network rollout. As of June 7, 2024, SaskTel's 5G network consisted of more than 520 cell sites and covered nearly 85% of Saskatchewan residents.
• SaskTel announced that it plans to utilize funding awarded to it from the Universal Broadband Fund (UBF) to significantly improve connectivity for residents living in Northern and Indigenous communities.
• SaskTel announced that it had reached a new collective bargaining agreement (CBA) for its unionized employees with SaskTel, Directwest, and SecurTek.
• SaskTel continues to enhance wireless, Internet, and television services throughout Saskatchewan:
  • Expanded 5G to Prince Albert and more than 130 cell sites serving rural, resort, and First Nations communities.
  • Launched infiNET service in 16 additional communities: Bengough, Buffalo Narrows, Caronport, Dalmeny, Gull Lake, Kipling, Outlook, Oxbow, Pense, Preeceville, Rocanville, Willow Bunch, Esterhazy, Macklin, Unity, and Wynyard.
  • Announced plans to invest an additional $80 million in the Rural Fibre Initiative in order to bring infiNET service to 61 additional communities.

2023

Highlights:

• SaskTel Board of Directors named Charlene Gavel as SaskTel President and CEO.
• In 2022/23, SaskTel reported net income of $104.1 million and operating revenue of $1,300.1 million. SaskTel also declared dividends of $41.6 million to Crown Investments Corporation bringing its total dividends paid over the past five years to $492.6 million.
• SaskTel announced plans to invest approximately $413 million of capital in Saskatchewan in 2022/23 and more than $1.6 billion over the next five years.
• Announced that TelCare, the company's employee-driven charitable donation program, contributed nearly $193,000 to 44 locally operated charities and non-profit organizations this year.
• Doug Burnett announces his retirement as SaskTel President and CEO.
• Partnered with with Kvale to develop and offer advanced data management, analytics, and asset management services to businesses, municipalities, and First Nations communities across Saskatchewan.
• Announced 48 additional communities set to receive infiNET service as part of its $200 million Rural Fibre Initiative and anticipates all included communties to be fibre-ready by the end of March 2025.
• Established a partnership with Stafford Communications through the Rural Broadband Partnership Program (RBPP) to bring more advanced broadband solutions and faster internet speeds to underserved rural areas in east-central Saskatchewan.
• Announced a partnership with South Saskatchewan Ready (SSR) to bring SaskTel infiNET™ service to Bengough, Coronach, Rockglen, and Willow Bunch.
• In response to wildfires in Northern Saskatchewan, SaskTel waived wireless data overage charges for all wireless customers evacuated from their communities as a result of the wildfires.
• SaskTel invests $10.2 million to acquire 3800 MHz wireless spectrum for use in its 5G wireless network.
• SaskTel waives fees to ensure customers can connect with family and friends in Israel.
• SaskTel lights up solar pilot project in Saskatoon to test the long-term feasibility of solar energy as a means to offset growing electrical costs while also reducing its environmental footprint.
• SaskTel encourages customers to donate their old cell phones to the Phones for a Fresh Start program to help those fleeing domestic violence and youth aging out of long-term foster care.
• Deploys Smart Community Solution in City of Melfort as part of ongoing "Smart Community" collaborative project.
• SaskTel continues to enhance wireless, Internet, and television services throughout Saskatchewan:
  • Expands 5G network to (the) Battlefords, Estevan, Kindersley, Melfort, Swift Current, Weyburn, Yorkton, and more than 50 cell sites serving rural, resort, and First Nations communities.
  • Launches 5G at Mosaic Stadium in Regina in time for the 2023 Saskatchewan Roughrider season.
  • Began offering SaskTel infiNET™ service in Meadow Lake as part of its $200 million Rural Fibre Initiative.
  • Launched Cloud PVR service for maxTV Stream.
  • SaskTel teams up with eero, an Amazon company, to launch SaskTel Whole Home Wi-Fi and bring next-generation Wi-Fi connectivity to households across Saskatchewan.

2022

Highlights:

• SaskTel reported 2021/22 net income of 104.4 million and operating revenue of $1,300.9 million.
• SaskTel announced plans to invest approximately $337 million of capital in Saskatchewan in 2022/23 and more than $1.5 billion over the next five years.
• Released the 2021/22 Environmental, Social and Governance (ESG) Report highlighting SaskTel's initiatives and best practices to drive sustainable, equitable and prosperous impact for the province.
• SaskTel announces nearly $209,000 in TelCare donations to 47 charitable and non-profit organizations operating throughout Saskatchewan.
• In support of Ukrainian-Canadian families, SaskTel waived all long distance and messaging fees from Canada to Ukraine to ensure SaskTel customers could connect with loved ones in Ukraine.
• Announced a one-time donation of $50,000 (comprised of contributions from SaskTel, its employees, and the SaskTel Pioneers) to the Ukrainian Canadian Congress of Saskatchewan (UCC) to help support Ukrainians coming to Saskatchewan to escape the conflict in their home country.
• In response to events in Iran and to support of Iranian-Canadian families, SaskTel waived all long distance and messaging fees from Canada to Iran from October 4, 2022 - October 24, 2022, to ensure customers can connect with family and friends.
• Signed a memorandum of understanding with Olds College of Agriculture & Technology to work together to work on solving some of the largest challenges currently facing agriculture technology, including rural connectivity.
• Announced a pilot project with Whitecap Dakota First Nation (WDFN) to enhance the community's management of critical water resources with smart technologies.
• Signed a memorandum of understanding with AXIOM Exploration Group Ltd., to explore opportunities that will help organizations across Saskatchewan enhance and modernize their operations through the collection and analysis of geospatial and other geophysical data.
• Entered into a strategic partnership with Beaver River Broadband, an Indigenous-led broadband provider, to bring improved broadband services to a number of Indigenous communities and rural areas across Saskatchewan.
• The Government of Saskatchewan announced that SaskTel will double its investment in the Rural Fibre Initiative to expand SaskTel infiNET™ service to over 80 more towns and villages. In total, SaskTel has committed to invest $200 million in the Rural Fibre Initiative which will benefit over 110,000 residents and businesses in more than 130 communities spread throughout Saskatchewan by March 2025.
• SaskTel continues to enhance wireless, Internet, and television services throughout Saskatchewan:
  • Begins expanding 5G service to the cities of Saskatoon, and Moose as well as a number of rural communities, including: Craven, Crooked River, Cut Knife, Quill Lake, and the rural area northeast of Hanley.
  • Invested approximately $10 million to install Samsung Radio Access network (RAN) equipment and significantly improve the 4G LTE data capacity of SaskTel wireless network serving 30 rural communities.
  • Introduced two new SaskTel infiNET™ service packages delivering download speeds of up to 600 Mbps and 940 Mbps in all infiNET served communities.
  • Began offering SaskTel infiNET™ service in Balgonie, Biggar, Langham, Pilot Butter, and Kindersley - all of which are included in SaskTel's $200 million Rural Fibre Initiative.
  • Expanded maxTV Stream service to the Northern Villages of Pelican Narrows, Sturgen Lake, and Pelican Narrows 184B of the Peter Ballantyne Cree Nation.

2021

Highlights:

• SaskTel reported 2020/21 net income of $130.8 million and operating revenues of $1,317.7 million, year over year revenue growth of $34.0 million, reflecting continued wireless adoption and increased revenue from wireline growth.
• SaskTel announced plans to invest approximately $323 million of capital in Saskatchewan in 2021-22.
• SaskTel released its 2020/21 Environmental, Social, and Governance Report highlighting the Crown corporation's impact on the environment, the social influence on Saskatchewan communities, and governance practice focused on ethical leadership and practices.
• SaskTel selects Samsung for 5G network deployment
• SaskTel waives data overage charges from April 12 – June 30, 2021 to further assist customers with online learning or those still working remotely as a result of the COVID-19 Pandemic.
• SaskTel investing $6 million to bring SaskTel infiNET™ service to the City of Lloydminster.
• SaskTel expands its Phones for a Fresh Start Program to include youth transitioning out of permanent or long-term care from the Ministry of Social Services.
• SaskTel announced it will double its investment in its Rural Fibre Initiative, increasing its total investment to $100 million, to bring advanced fibre optic broadband technology to over 60,000 rural families and businesses spread throughout more than 40 smaller communities by the end of 2023.
• SaskTel and the Government of Canada partner to invest $3.7 million to improve internet services in several communities in Northern Saskatchewan.
• Announced plans to offer subsidized High Speed Internet to thousands of low-income seniors and families across Saskatchewan as part of the second phase of the Federal Government's Connecting Families initiative (Connecting Families 2.0).
• Successfully completed the Government of Saskatchewan's Wireless Saskatchewan initiative which saw SaskTel invest over $107 million to improve the availability of High Speed Internet and wireless coverage in rural communities across Saskatchewan.
• Launched the Rural Broadband Partnership Program (RBPP), a new initiative that will see SaskTel partner with internet providers to bring advanced broadband connectivity to underserved farms, acreages, Indigenous communities and other hard to serve rural areas in Saskatchewan.
• Signed a Memorandum of Understanding (MOU) with Smart Paddock to explore opportunities to advance the deployment of smart technologies in Canada's livestock industry.
• SJHL and SaskTel partner to bring games of the month to maxTV and maxTV Stream subscribers all over Saskatchewan.
• Samsung announces plans to open a regional office in Regina to help SaskTel accelerate the deployment of its 5G wireless network throughout Saskatchewan.
• SaskTel advances partnership with digital transformation leader eleven-x to enable smart city initiatives across Saskatchewan.
• Whitecap Dakota First Nation (WDFN) announced all households and businesses within the community can access fibre-optic broadband service with the launch of SaskTel infiNET™ service, following the conclusion of a project funded by the Government of Canada, and the Government of Saskatchewan.
• Announced the launch of its digital mobile service branded as Lüm Mobile. Lüm Mobile will be a fully digital mobile model that will support a self-serve wireless offering to customers that prefer to manage their own service online with more affordable prices than a full-service model.
• SaskTel began deployment of its 5G wireless network in parts of Regina.
• SaskTel continues to enhance wireless, Internet, and television services throughout Saskatchewan:
• Invest $4.3 million to upgrade data capacity on its wireless network in 25 rural communities.
• Continued to enhance internet speeds all across the province and now offers download speeds up to 50 Mbps or faster in over 350 communities.
• Expanded maxTV Stream to serve over 400 communities.

2020

Highlights:

• SaskTel assisted customers during the global COVID-19 pandemic by waiving all data overage charges for SaskTel Wireless (postpaid and prepaid) and fusion Internet customers From March 17 – June 8. SaskTel also waived data overage fees from December 17 – January 11 to help customers connect over the holiday season.  
• SaskTel reported 2019/20 net income of $119.8 million and operating revenues of $1,283.7 million, a year over year revenue growth of $5.8 million, despite challenges brought on by the COVID-19 pandemic.
• SaskTel announced plans to invest approximately $324 million of capital in Saskatchewan throughout 2020/21.
• SaskTel launches it's first Long Range Wide Area Network (LoRaWAN) to further the adoption of "smart" technologies in Saskatchewan.
• SaskTel brings next-generation Wi-Fi technology to the province with launch of Optimum In-home Wi-Fi.
• SaskTel and the City of Melfort partner to improve public services with "Smart City" project.
• SaskTel and the University of Saskatchewan partner to foster technological innovation in Agriculture.
• SaskTel releases it's 2019/20 CSR report highlighting its efforts to improve the quality of life across Saskatchewan.
• SaskTel TelCare celebrates 70 years of giving back by contributing nearly $230,000 to 61 locally operated charities and non-profit organizations in 2020.
• SaskTel continues to enhance wireless, Internet, and television services throughout Saskatchewan:
  • Investing over $70 million to construct 74 new cell towers in rural Saskatchewan.
  • Improved the wireless LTE service in an additional 10 rural communities with the launch of a small cell site solution, bringing the total number of rural communities to receive one of these small cell sites to 105.
  • Continued to enhance internet speeds all across the province and now offers download speeds up to 50 Mbps or faster in over 330 communities.
  • Expanded maxTV Stream to serve 370 communities.
  • infiNET™, SaskTel's cutting-edge fibre optics network, begins to launch in the City of Melfort.
• Through a variety of broadcast agreements, SaskTel continues to bring great local television content to the people of Saskatchewan, including:
  • The Viterra Scotties and SaskTel Tankard Provincial Curling Championships.
  • SJHL and SaskTel partner to bring games of the month to maxTV and maxTV Stream subscribers all over Saskatchewan. Including the first ever Pink and White game, an extra special feature to highlight SaskTel's Be Kind Online program which aims to prevent cyber-bullying and promote kindness online for all.

2019

Highlights:

• SaskTel reports another solid financial year for 2018/19 with net income of $127.4 million and operating revenues of $1,279.6 million for the year ending March 31, 2019.
• SaskTel announced plans to invest $321 million of Capital throughout Saskatchewan in 2019/2020.
• SaskTel's employee driven TelCare fund raised over $165,000, that when combined with SaskTel's commitment to match 50% of each donation, donated nearly $248,000 to 70 charitable and non-profit organizations throughout Saskatchewan.
• SaskTel guides the way to making our shared world more sustainable with the release of its 2018/19 Corporate Social Responsibility Report. Highlights of the report include $2.9 million donated to over 1,000 non-profit and charitable organizations, community associations, venues, and events in more than 200 Saskatchewan communities.
• SaskTel relaunches its cyberbullying prevention program as Be Kind Online.
• SaskTel takes another step to being a green company by moving to paperless billing.
• SaskTel Partners with Greenwave Innovations to bring energy efficiency solutions to Saskatchewan businesses.
• SaskTel Board named Doug Burnett the SaskTel President and CEO.
• SaskTel continues to enhance wireless, Internet, and television services throughout Saskatchewan:
  • • Improved the wireless LTE service in 95 rural communities with the launch of small cell site solutions as part of Phase 2 of the Wireless Saskatchewan initiative. 
    • Announced plans to continue to expand the most robust LTE network in Saskatchewan with the addition of 15 new macro towers in more rural areas and provincial parks as part of the Wireless Saskatchewan Initiative.
    • Improved wireless LTE service in Lloydminster with the launch of a new cell tower in the city.
    • Improved 4G LTE Capacity on 19 towers serving rural Saskatchewan.
    • Began construction to bring infiNET service to Humboldt, Melfort, Melville, Nipawin, and Tisdale.
    • Introduced two new internet packages, interNET 50 and interNET Extended 50, with download speeds up to 50 Mbps making them the fastest DSL based internet services ever available in Saskatchewan. As of December 31, 2019, SaskTel now offers Internet speeds of 50 Mbps or faster in approximately 260 communities throughout Saskatchewan.
    • Improved internet speeds in 25 Indigenous and Northern Communities.
    • Expanded maxTV Stream to serve 341 communities.
    • Announced plans to expand DSL Internet service to the Resort Village of Candle Lake in 2020.
• Through a variety of broadcast agreements, SaskTel continues to bring great local television content to the people of Saskatchewan, including:
  • • The Viterra Scotties and SaskTel Tankard Provincial Curling Championships.
    • The 2018/19 and 2019/20 SJHL Canalta Cup and Showcase Events.
    • The 2019 Canada West Men's and Women's Basketball Championships.
      

2018

Highlights:

• SaskTel reports strong financial results for 2017/18 with net income of $121.0 million and operating revenues of $1,253.2 million for the year ending March 31, 2018.
• SaskTel announced plans to invest $301 million in capital in Saskatchewan in 2018/19 and over $1.4 billion through the next 5 years.
• SaskTel TelCare program contributed $259,000 to more than 75 locally operated charities in 2018.
• SaskTel released its 2017/18 Corporate Social Responsibility Report reinforcing the company's commitment to being an ethical, active, and engaged member of the communities it serves in the province. During the year, SaskTel contributed more than $3.0 million to nearly 1,000 non-profit and charitable organizations, community associations, venues, events, and partnerships in more than 200 communities throughout Saskatchewan
• SaskTel completed its second ever Phones for a Fresh Start cellphone drive, collecting over 4,400 cellphones, batteries, and accessories and diverting them from landfills.
• SaskTel committed to participate in the Federal Government's Connecting Families Initiative aimed at bridging the digital divide for low-income Canadian families by providing them with a low-cost Internet connection.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • Invested $4.6 million to improve data capacity of 37 rural towers.
    • Announced 93 rural communities to receive a small cell site solution to improve wireless service in rural Saskatchewan.
    • Launched 2 new cell towers in to improve cellular coverage in Northern Saskatchewan.
    • Launched Internet service in 13 communities and upgraded the Internet speeds in another 68.
    • Introduced interNET Extended 25 service in 63 communities.
    • Began to launch infiNET in Battleford, Emerald Park, Martensville, North Battleford, Warman, and White City.
    • The federal government announced an investment of $6.63 million in SaskTel rural High Speed networks as part of the Connect to Innovate project to help SaskTel enhance its backbone network in parets of rural Saskatchewan.
    • Completed a $4.2 million project to expand fusion Internet service to 34 new towers, expanding the service to thousands more families and businesses in rural Saskatchewan.
    • Launched maxTV Stream service, a next-generation entertainment service that combines the best of traditional television with advanced new features and the latest over-the-top content. By the end of the year maxTV Stream was available in 76 communities province wide.
• SaskTel partnered with Canada West to be the exclusive Saskatchewan broadcaster of the:
  • • 2018 Canada West Men and Women's Basketball Championship games
    • Canada West Football or the next 3 seasons (2018-2020)
• SaskTel was named the Official Television Broadcast Home of the Saskatchewan Rush Lacrosse Club, broadcasting all Rush away games live on maxTV.

2017

Highlights:

• SaskTel reports another profitable year for 2016/17 with net income of $134.8 million and operating revenues of $1,277.2 million for the year ending March 31, 2017.
• SaskTel announced a capital investment of approximately $302 million in Saskatchewan in 2017-2018 and over $1.4 billion through the next 5 years.
• SaskTel TelCare program contributed $296,000 to over 75 Saskatchewan non-profit organizations across the province.
• SaskTel released its 2016/17 Corporate Social Responsibility (CSR) report. Moving beyond simply reporting financial contributions to the wider community, the report also details the many ways the company is working to make Saskatchewan a better place by strengthening a corporate culture that puts customers, partners, and employees first.
• Phones for a Fresh Start program has collected over 100,000 cellular devices since its launch in June 2009. 
• SaskTel employees participated in the Comfort for Kids Challenge which focused on helping children accessing hospitals in Saskatchewan. Employees donated over $24,500, logged 2,800 volunteer hours and collected over 3,500 new items. All money and items will be donated to the Children's Hospitals of Saskatchewan and Teddy Bears Anonymous by year-end.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • LTE expansion was completed across Saskatchewan with 304 towers upgraded. The SaskTel LTE network now covers 99% of the population of the province, making it the largest in Saskatchewan by a wide margin and the largest geographic continuous LTE network in Canada.
    • SaskTel announced the launch of 4G LTE roaming in the United States providing up to 10 times faster data speeds than 3G.
    • The Code division multiple access (CDMA) network was turned down on July 5, 2017. Existing CDMA customers were transitioned over the past year to the 4G and 4G LTE network.
    • SaskTel announced an agreement with the City of Moose Jaw to bring selectWI-FI to Mosaic Place and 8 other city-run facilities. SaskTel selectWI-FI provides SaskTel customers with free and unlimited Internet access on over 4,100 access points in over 1,700 locations spread across 23 communities in Saskatchewan, making it the largest Wi-Fi network available in the province.
    • High Speed Internet was launched in 23 communities and upgraded in nearly 2,700 homes across 26 communities in northern Saskatchewan.
    • SaskTel announced infiNET is available to more than 200,000 homes and businesses through Saskatchewan, making the project more than 60% complete.
    • SaskTel signed an agreement with Ericsson to adopt the MediaFirst solution to transform maxTV.
• SaskTel purchased a Tier III Data Centre in White City for $10.7 million, expanding its data centre footprint in Regina and area.
• SaskTel opened a Tier III data centre - a world-class facility outfitted with cutting-edge technology to deliver services with security, availability and assurance. This data centre has 24,000 square feet of building area including 9,650 square feet of data hall space that is expandable to 30,000 square feet of data hall space.
• Ron Styles announced his retirement as SaskTel President and CEO.
• smartHOME officially launched and is available in a number of communities across Saskatchewan.
• SaskTel and CURLSASK announced a partnership to broadcast live coverage of the 2018 SaskTel Tankard and Viterra Scotties provincial curling championships exclusively on maxTV.
  

2016

Highlights:

• SaskTel tabled its 2015-16 annual report. Over the fifteen-month period of January 2015 to March 2016, SaskTel recorded a net income of $126.7 million on $1.5 billion. SaskTel announced a capital investment of approximately $331 million in Saskatchewan in 2016-2017 and over $1.4 billion through the next 5 years.
• SaskTel TelCare program contributed $291,425 to 69 Saskatchewan non-profit organizations.
• SaskTel released its 2015/2016 Corporate Social Responsibility Report, showing support for 1,041 non-profit and charitable organizations, with community investment of $3.6 million in Saskatchewan.
• September was marked as I Am Stronger month promoting the social cause to help fight bullying in local communities and schools. In partnership with the Ministry of Education, SaskTel is encouraging youth to apply for a grant and help build awareness about bullying.
• The Comfort Pack Challenge, held between 15 Sep and 25 Oct, saw SaskTel employees collecting and building backpacks to donate to Saskatchewan organizations that work directly with individuals who may be homeless or living unstable situations. Overall, over $13,000 was collected in personal donations and over 34,000 items collected, translating into more than 1,000 backpacks and 80 boxes of blankets donated to 22 organizations reaching 10 major centres across Saskatchewan.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • SaskTel launched infiNET™ in Weyburn and Estevan.
    • SaskTel reached a major milestone in its Fibre To The Premise (FTTP) program. SaskTel has completed the residential build for its fibre network in Moose Jaw, which makes Moose Jaw the largest fibre community in Western Canada.
    • SaskTel announced it would install High Speed Fusion Equipment on towers that serve 7 rural areas and expand Fusion Internet service to the rural areas around Greenstreet and Witchekan.
    • SaskTel launched High Speed Internet in Frobisher, Minton, and upgraded High Speed Internet service in nearly 2,700 homes across 26 communities in northern Saskatchewan.
    • SaskTel announced that it is making significant strides to improve the broadband service in schools all across Saskatchewan since assuming the administrative responsibility for CommunityNet (CNET).  SaskTel has completed network bandwidth upgrades in over 40 schools. In addition, SaskTel will be upgrading all primary schools in the province to a minimum of 25 Mbps, a 250% increase from the previous minimum standard. Primary and secondary schools are also eligible for further bandwidth improvements based on proven demand.
    • SaskTel brought Netflix access to infiNETTM maxTV customers and is the first television provider in the province to be able to bring this level of integration to its customers.
• SaskTel and the University of Regina announced they had partnered to be the first in Canada to deploy a new wireless technology, known as HetNet (Heterogeneous Networks). The technology, was installed in the Kinesiology Building and Riddell Centre at the University of Regina main campus.
• SaskTel announced it has partnered with Indigenous and Northern Affairs Canada (INAC), the Federation of Sovereign Indigenous Nations (FSIN) and all Saskatchewan First Nations and Tribal Councils to bring dedicated Internet over fibre to 80 Saskatchewan First Nations offices and 10 tribal council offices.
• SIMON, SaskTel's in-house custom built application, marked its 25 anniversary in September.

2015

Highlights:

• SaskTel tabled its 2014 annual report with net income of $76.4 million and $1.231 billion in revenue.
• SaskTel announced investment of approximately $313 million in capital into SaskTel for 2015, with $177 million designated to the core network.
• SaskTel TelCare program contributed $294,622 to 67 Saskatchewan non-profit organizations across the province.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • SaskTel introduced new roam & RELAX Travel rates with significant rate reductions for roaming in the United States and in select international locations.
    • SaskTel launched a new mobile payments solution on 22 Apr 2015 to TD customers. The solution allows customers to make purchases using only their mobile device and their banks mobile payments application.
    • SaskTel announced that as a result of the successful migration of WBBI (Wireless Broadband Internet) customers to the new High Speed Fusion Internet service, a fixed wireless LTE-TDD service, SaskTel officially shut down the WBBI service on January 30, 2015. High Speed Fusion Internet service will provide customers with more than twice the speed that was possible with its former WBBI service. SaskTel was the first to offer this service in North America.
    • New cellular towers launched to serve the communities of Stony Rapids, Black Lake, Canoe Narrows (will serve the communities of Canoe Lake Cree First Nation, Jans Bay and surrounding area), Wollaston Lake, and Fond Du Lac First nation. 
    • SaskTel received approval from Industry Canada for the spectrum licence transfer of 2 blocks of AWS-1 spectrum from WIND Mobile. The spectrum transfer allowed SaskTel to increase the capacity and speed of its 4G LTE network in the 9 major urban centres in Saskatchewan.
    • SaskTel enhanced LTE capacity to its wireless network in Regina and Saskatoon, deploying additional carriers on 25 cellular sites in Regina and Saskatoon to boost the LTE capacity of those sites by up to 100%.
    • SaskTel added additional capacity to its 4G wireless network in 17 resort communities across rural Saskatchewan to address the ever-growing customer demand. SaskTel is the first and only provider to extend wireless coverage to resorts.
    • Announced that infiNET, SaskTel's new Fibre Optic Network, is coming next to the residential areas of Estevan and Weyburn.
    • SaskTel continued to improve High Speed Internet access and speed in rural Saskatchewan with the launch of Internet service in 8 new rural communities and upgrade the Internet speeds speeds in 29 communities.
    • SaskTel announced the completion of a 2 year rural program that provided residents in 54 communities in Saskatchewan access to High Speed Internet service and residents in an additional 251 communities access to at least double the speeds they previously had for High Speed Internet service.
• SaskTel announced the launch of a new billing system (Astra) for wireless services. The system provides customers with a simplified bill that is streamlined and easier to understand. The new billing system also allows customers to manage data caps more efficiently and manage spending limits by setting a maximum balance that can be reached per wireless device.
• SaskTel launched Wavelength service, a solution that offers businesses up to 10 Gigabits per second (Gbps) of dedicated bandwidth to support latency sensitive networking applications. This new service provides protection for disaster recovery, off-site data back-up, and inter-connection of storage area networks, and is available to retail and wholesale business customers in Regina, White City, and Saskatoon.
• A second SaskTel Store opened in Regina on 30 March, 2015 located at 4725 Gordon Road in Harbour Landing.
• SaskTel began construction of a new certified Tier III Data Centre in Saskatoon.
• SaskTel and SecurTek reached an agreement which will see SecurTek staff perform Directory Assistance and Toll Operator services. SecurTek takes over these functions end of November 2015.

2014

Highlights:

• SaskTel tabled its 2013 annual report with net income of $90.1 million and $1.2 billion in revenue.
• SaskTel announced investment of approximately $322 million in capital into SaskTel for 2014, with $183 million designated to the core network.
• SaskTel released its 2013 Transparency Report detailing the amount and types of requests received for customer information and the legal requirements that govern its disclosure.
• SaskTel TelCare program contributed $313,261 to Saskatchewan non-profit organizations in 2014.
• Saskatchewan Government partnered with SaskTel "I Am Stronger" to expand options for children and youth to report bullying with a mobile-enabled anonymous anti-bullying online reporting tool.
• SaskTel sent its 15th SaskTel We See You shipping container filled with medical and education supplies for Malawi, Africa.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • SaskTel added capacity to its 4G wireless network in 111 communities in rural Saskatchewan to address the ever-growing customer demand.
    • SaskTel replaced the obsolete Wireless Broadband Internet (WBBI) system with High Speed Fusion Internet Service, a new fixed wireless LTE-TDD service.
    • SaskTel completed upgraded CommunityNet Internet speeds for approximately 500 schools across the province. CommunityNet is a dedicated, wide-area network delivered by SaskTel that connects executive government, health and education sectors in the province to the Internet.
• maxTV Online became maxTV On the Go, an on-demand video and music streaming service available free to residential maxTV subscribers. Customers can stream content, including a great selection of movies to rent, on their computers and on their Apple and Android tablets and smartphones.
• SaskTel secured the naming rights to the former Credit Union Centre in Saskatoon. For the next 10 years, we will be exclusive communications provider to the SaskTel Centre.
• SAEN (SaskTel Aboriginal Employees Network) celebrated its 20th anniversary at SaskTel.
• SaskTel celebrated 25 years of wireless service.

2013

Highlights:

• SaskTel announced that it will invest approximately $400 million in overall capital expenditures in 2013, with approximately $216 million dollars being allocated towards its core Saskatchewan network.
• SaskTel TelCare donated more than $131,000 to 21 organizations across the province.
• SaskTel allocated the remaining monies in its deferral account to the Regina and District Association of Community Living (RDACL) to be used for the provision of telecommunications technology and training to persons with intellectual or developmental disabilities.
• SaskTel began converting existing DSL business customers to infiNET in the downtown core areas of Saskatoon and Moose Jaw.
• SaskTel maxTV provided free live coverage of the SaskTel Men's Tankard semi-final and final.
• SaskTel announced a comprehensive rural strategy at the SARM convention that includes plans to increase current Internet speeds to 220 different rural communities, newly roll out DSL service to 50 rural communities and a commitment to completing a fibre backbone infrastructure project in Northern Saskatchewan. 

2012

Highlights:

• SaskTel reported 2011 net income of $154.0 million, up $4.5million (3.0%) from 2010 and operating revenues of $1,125.8 million, up $12.8million (1.2%) from 2010.
• SaskTel TelCare program donated a total of $279,735 to organizations across Saskatchewan.
• SaskTel and Saskatoon Public Schools partnered to transform a 40-foot shipping container into a fully operational shelter that was shipped to Arusha, Tanzania as part of the SaskTel We See You Program.
• SaskTel and the Saskatchewan Abilities Council signed a newly created Letter of Understanding (LOU) to advance their joint efforts to increase and promote supported employment opportunities for people with disabilities across the province.
• SaskTel provided a sponsorship to the Remai Art Gallery of Saskatchewan capital campaign for $600,000.
• The business of CIC Electric Service in Watrous, Saskatchewan was brought into the world of web-based customer service and smartphones, courtesy of a free technology makeover worth $50,000 as the winner of the Horizon & SaskTel Extreme Technology Makeover contest.
• Seccuris and SaskTel announced a partnership to develop an Information Assurance Portal (IAP) which will provide a comprehensive set of information security services to small and mid-enterprise business customers in Saskatchewan, and across Canada.
• SaskTel partnered with En Stream to utilize their Secure Element Management (SEM) technology platform in order to enable customers to access a variety of new and exciting mobile commerce applications.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • SaskTel launched the first phase of its new 4G LTE wireless network with a technical trial announcement.
    • SaskTel announced that they now serve 600,000 wireless customers throughout the Province of Saskatchewan.
    • SaskTel launched infiNET, the new Fibre Optic Network. infiNET is the official name for the Fibre to the Premises (FTTP) Program, a 7-year $670 million dollar investment to deploy fibre directly to homes and upgrade the broadband network in the 9 largest urban centers in the province—Saskatoon, Regina, Moose Jaw, Weyburn, Estevan, Swift Current, Yorkton, North Battleford and Prince Albert.
    • SaskTel and Huawei announced the signing of an agreement to launch a TDD-LTE (Long Term Evolution) fixed wireless trial in Saskatchewan. This is the first TDD-LTE 2.5GHz fixed wireless trial in Canada. The trial will help determine the feasibility of wireless broadband and voice services for customers in predominantly rural locations.
• SaskTel celebrated 5 years of community programming with maxTV Local on Demand. When Local on Demand launched on December 13, 2006, SaskTel was the first service provider in Canada to offer community programming using a video on demand platform. 

2011

Highlights:

• SaskTel reported 2010 as its best operating year ever highlighted by a net income of $155.2 million and operating revenues of $1,112.4 million.
• SaskTel and Regina Qu'Appelle Health Region teamed up to pack and ship 40 foot container with medical equipment and supplies, clothing, toys and other items to orphanages and health clinics in Arusha, Tanzania.
• SaskTel reached an agreement with PFM Capital for the sale of Hospitality Network Canada Inc. assets. The sale price net of working capital adjustments is $36.6 million.
• SecurTek Monitoring Solutions Inc. acquired 1,300 customer accounts from one Saskatchewan based security monitoring provider and 3 providers in Alberta for approximately $1.1 million.
• SaskTel continues to make strides enhancing wireless, Internet, and television services throughout Saskatchewan:
  • • SaskTel classified its wireless network as 4G province-wide.
    • SaskTel announced launch of iPhone 4 in Saskatchewan.
    • SaskTel announced plan to deploy Long Term Evolution (LTE), the next generation of wireless technology in 2012.
    • SaskTel invested $199 Million in its Saskatchewan network and approximately $670 million in a  7-year Next Generation Broadband Access Program. The program is designed to bring Fiber to the Premises and upgrade SaskTel's Broadband network in the 9 largest urban centres in the province – Saskatoon, Regina, Moose Jaw, Weyburn, Estevan, Swift Current, Yorkton, North Battleford and Prince Albert by the year 2017.SaskTel launched first phase of its Fibre to the Premises network at University of Saskatchewan College Quarters.
    • SaskTel launched maxTV to 8 more locations across Saskatchewan – Canora, Esterhazy, Kamsack, Kindersley, Meadow Lake, Nipawin, Rosetown, Tisdale.
• SaskTel opened new stores complete with interactive displays in Regina, Saskatoon and Swift Current.
• The Canadian Numbering Administrator advised that Saskatchewan's 306 area code was expected to exhaust its supply of telephone numbers by May 2013. New 639 area code was implemented across the province in 2013 using the overlay method as directed by the CRTC.  

2010

Highlights:

• SaskTel released its 2009 financial results, highlighted by a net income of $129.0 million and operating revenues of $1.15 billion, up $13.7 million from 2008.
• SaskTel invested $239 million in its network in 2010. Residential and business customers in communities across the province received improved and expanded SaskTel services as a result of this major capital investment.
• SaskTel employees, high school students and others gathered at a SaskTel warehouse to fill a 40-foot shipping container with medical supplies, personal hygiene products, tents, hand-made teddy bears and other donated items for Haiti earthquake relief. This is the 8th SaskTel sponsored container sent to a developing nation since 2006.
• SaskTel made a capital investment of $22 million to expand the Next Generation Access Infrastructure program (NGAI) to 14 more communities over the next 2 years.
• 26 First Nations communities in Saskatchewan received access to high-speed Internet and cellular telephone service over the next 3 years though a combined investment of more than $16.8 million by Indian and Northern Affairs Canada (INAC) and SaskTel.
• SaskTel upgraded 210 High Speed Internet Basic communities from 1.5 Mbps to 5 Mbps. 

2009

Highlights:

• SaskTel released its 2008 financial results, highlighted by a net income of $121.4 million, and operating revenues of$1,137.8 million.
• SaskTel invested $220 million in its network, including $42.4 million from the Government of Saskatchewan for year one of a three-year Rural Infrastructure Program.
• SaskTel launched a new cell phone recycle program called Phones for a Fresh Start.
• SaskTel entered into an agreement with Bell and TELUS to collectively build the largest and best Universal Mobile Telecommunications System (UMTS) and High Speed Packet Access (HSPA) network in Canada.
• SaskTel Labs, in partnership with Saskatoon-based zu, developed the Rider App for compatible mobile devices. The Rider App is SaskTel Labs' first commercial product. 

2008

Highlight:

• SaskTel celebrated its 100th anniversary. 

2007

Highlights:

• SaskTel exceeded $1 billion in revenues for the first time in its history.
• SaskTel International was awarded a 3-year management contract to manage all aspects of the operations, maintenance and expansion of Tanzania Telecommunications Company Limited.
• SaskTel HP Signature Certified Partner status was renewed through the HP Service Provider Certification Program. The program establishes SaskTel as an industry-leading hosting service provider operating in accordance with HP's stringent standards. 

2006

Highlights:

• SaskTel announced that, through 2010, it will make a capital investment of $310 million in its Next Generation Access Infrastructure (NGAI) which will provide increased bandwidth to customers. SaskTel's total capital investment in its network for the year was approximately $245 million, with $136.5 million dedicated to NGAI.
• SaskTel TelCare donated $221, 728, which is matched by 50% by SaskTel, for a total of $332, 591 to 150 Saskatchewan charities.
• SaskTel Pioneers contributed $383,553 and 85,000 hours of volunteer time.
• SaskTel donated $3,639, 608 to 1,644 non-profit and charitable organizations.
  SaskTel announced $1 million in support of the University of Saskatchewan and the Royal University Hospital Foundation.
• SaskTel partnered with over 140 private Saskatchewan businesses in over 50 locations.
• SaskTel spent more than $277 million on materials and services from Saskatchewan suppliers.
• SaskTel was the first in North America to deliver HDTV over IP due to its Next Generation Access Infrastructure investment. 
• In September 2006, SaskTel launched Say & Send messaging service, a service that enables SaskTel postpaid cellular customers to record voice messages and send them instantly to other SaskTel cellular customers. SaskTel is the first communications company in Canada to launch this type of service.
• SaskTel launched its new SaskTel 10-4 Service to give customers greater calling flexibility than ever before. With this Push-To-Talk service, SaskTel cellular customers using a Sanyo 2300 cellular phone can use their phone much like a walkie-talkie. 

2005

Highlights:

• SaskTel invested more than $116 million to maintain and upgrade its provincial network.
• SaskTel Mobility announced that over the next 2 years it will further invest up to $28 million in its digital cellular network in Saskatchewan. This will bring SaskTel Mobility's total investment in digital cellular since 1998 to $120 million.
• SaskTel was chosen as the service provider to deliver high speed Internet service to customers in 35 northern Saskatchewan communities as part of the Northern Broadband Network (NBN) Initiative to build the Northern Broadband project, an $11.6 million endeavor co-funded by Industry Canada's Broadband for Rural and Northern Development program, the Canada-Saskatchewan Northern Development Agreement, the Canada-Saskatchewan Western Economic Partnership Agreement and SaskTel. SaskTel commits approximately $6.1 million in capital and operating costs.
• SaskTel launched maxTV Caller ID, displays the name and number of the incoming call on the TV during the first ring, in Regina, Saskatoon, Moose Jaw, Prince Albert, North Battleford, Swift Current, Estevan and Weyburn.
• SaskTel was one of first in Canada to introduce the third generation of wireless technology, Evolution Data Optimized (EV-DO), which will bring wireless Internet speeds up to par with landline high speed Internet service.
• SaskTel announced it has entered a two-year Video-on-Demand (VOD) distribution agreement with Warner Bros. International Television Distribution, which will provide current movies for viewing on SaskTel maxTV Front Row Video-on-Demand service.
• SaskTel announced it has entered into a non-exclusive Video-on-Demand (VOD) agreement with Paramount Pictures in Canada.
• SaskTel entered into a multi-year Video-on-Demand distribution agreement with Sony Pictures Television International (SPTI). SPTI will provide movies for SaskTel maxTV Front Row Video-on-Demand service. 

2004

Highlights:

• SaskTel announced the investment of more than $121 million to maintain and upgrade its provincial network in 2004, allowing Saskatchewan residents and business owners to connect to the global marketplace.
• The Telcare program raised more than $400,000 in 2004.
  
• SaskTel announced a $500,000 donation to the University of Regina's Building Dreams and Futures campaign. The money raised in the campaign will be used for the priority areas of the University of Regina—student support; research support; Centre for Kinesiology, Health and Sport; the 2005 Canada Games; and emerging priorities.
• SaskTel, along with SaskEnergy, Trans Gas, Sask Pipelines and other pipeline companies, announced a partnership to provide a centralized toll free number for cable locates in Saskatchewan called "Sask 1st Call".
• In January, Business Watch International (BWI), a SaskTel investment, announced the signing of a $1.12 million (CDN) contract with the Metropolitan Washington Council of Governments (COG) for the design and development of a regional pawn transaction data sharing system.
• SaskTel Mobility announced more enhancements to digital cell phones with a wider variety of graphics, ring tones and games that can be downloaded.
• SaskTel Mobility announced expansion plans for northwest Saskatchewan with a $5.5 million investment designated for the Alberta / Saskatchewan border, north of Lloyd minster.
• SaskTel Mobility also announced a $12 million investment in its digital cellular network in Saskatchewan. This investment will enhance cellular coverage through improvements to existing coverage areas and the construction of new towers along the Saskatchewan oil patch in the southeast and northwest parts of the province, and along some highway corridors.
• SaskTel announced Community Net II, an initiative that will expand the SaskTel high speed Internet network to an additional 71 communities in Saskatchewan. Once complete, 86 percent of Saskatchewan people will have access to high speed Internet.
• SaskTel International announced a new $650,000 infrastructure project for Tanzania Telecommunications Company Limited (TTCL) and a $250,000 contract to conduct a comprehensive assessment of rural telecom infrastructure in Ukraine. SaskTel was also formally recognized by the Government of Canada for its on going work with telecommunications projects in developing countries.
• SaskTel International announced a $6.2 million contract to complete a rural network infrastructure project in Mozambique. The project means SaskTel will upgrade and implement service to over 175,000 square kilometers of the African country.
• SaskTel International announced plans to open an office in the United Arab Emirates to develop contract project and professional services opportunities. 

2003

Highlights:

• In April, SaskTel announced the network investment of $156 million to maintain and upgrade its provincial network and continue to allow residents and business owners to connect to the global marketplace.
• SaskTel Mobility invested over $31 million in capital, with the majority used for province-wide deployment of 1xRTT, a next generation digital packet data network. Also, SaskTel Mobility continued to aggressively expand its digital network with the deployment of 63 new digital sites, 8 of them providing cellular coverage to areas with no previous cellular coverage.
• SaskTel Telcare's program continued to make impressive donations to Saskatchewan community organizations: $15,000 in North Battleford, $4,000 in Estevan, $7,000 in Moose Jaw, $7,000 in Swift Current, $100,000 in Saskatoon and $200,000 in Regina for a total, in 2003, of $339,957.37.
• SaskTel donated $1.7 million to over 1,500 organizations involved in health, educational, cultural, athletic ,Aboriginal, and community service activities in the province. This includes corporate contributions and sponsorships, as well as event marketing and social marketing.
• SaskTel spent $215 million on materials and services from over 4,100 Saskatchewan suppliers, supporting the provincial economy by maximizing the Saskatchewan content of goods and services purchased.
• SaskTel expanded its high speed Internet network to 114 additional Saskatchewan communities, for a total of 237 communities. The corporation remains Saskatchewan's number one Internet service provider with high speed Internet access currently available to 75% of the population, and an overall market share of approximately 70%.
• SaskTel High Speed Light service extended to 8 communities in 2003.
• In September, SaskTel maxTV Interactive Services celebrated its first anniversary. In its first year, more than 10,000 customers signed up for the service which allows customers to receive unlimited high speed Internet service on their televisions and computers, as well as a full lineup of digital quality television channels, including local radio and television programming. During the same month, SaskTel also introduced maxTV Front Row, a video-on-demand service that, unlike traditional pay-per-view service, means that customers do not have to watch movies through their set top boxes at pre-designated times. SaskTel was the first telecommunications company in North America to offer a video-on-demand service.
• SaskTel announced a merger of Tappedinto.com, the subsidiary company which offers Internet broadband streaming media and houses a technical operation centre in Regina with Stream logics Corporation. The merger positions the combined entity as Canada's largest provider of webcasting services, while further broadening the company's footprint in the US market.  

2002

Highlights:

• SaskTel Mobility announced plans to invest up to $15 million in 2002 to bring digital cellular service to more Saskatchewan communities, a continuation of the largest expansion project ever for SaskTel Mobility.
• SaskTel officially launched maxTV Interactive Services—an innovative new service that allows customers to have unlimited high speed Internet on their TV and computer as well as a full lineup of digital quality television channels. SaskTel was one of the first in Canada to offer IPTV.
• SaskTel announced that it will be expanding its high speed Internet service to 191 Saskatchewan communities over the next 2 years.
• SaskTel announced a third Internet option,SaskTel High Speed Light, for customers in Saskatchewan's major centres.
• SaskTel International announced the largest software sale in its 16-year history—a contract was signed with TDS Telecom to provide the MARTENS® Service Provisioning and MAGIC (Modular Application Gateway Interface Connector) software products and related services. 

2001

Highlights:

• On July 31st, SaskTel announced the acquisition of RSL COM Canada (now known as Navigata) for approximately $17 million. The Vancouver-based company provides a full range of products including local service, long distance services, Internet services, and high speed data services to customers located in British Columbia, Alberta, Ontario, and Quebec.
• SaskTel announced another advanced data centre for Saskatchewan, continuing to grow and enhance its data and Internet business. Based in Saskatoon, the data centre provides all customers with a wide range of reliable data storage and hosting services.
• SaskTel Mobility announced the expansion of its digital cellular network, with the objective of completely overlaying the existing analog network within the next 3 years. SaskTel invested $24 million in this expansion, which builds the foundation for future high-speed wireless data applications.
• SaskTel announced that 27 more Saskatchewan communities will join SaskTel's high speed Internet network before the end of the year.
• SaskTel International celebrated 15 years of success in the global marketplace. 

2000

Highlights:

• SaskTel became regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) effective June 30.
• SaskTel expanded analog cellular service to more than 90% of the Saskatchewan population and invested more than $12 million to build Saskatchewan's digital Personal Communications Services (PCS) network.
• The availability of SaskTel High Speed Internet service was expanded to more than 50% of the Saskatchewan population.
• An application was presented to the CRTC for a Broadcasting Distribution Undertaking (BDU) license to offer Digital Interactive Video (DIV). 

1990s

1999

Highlights:

• SaskTel invested over $8.2 million in their network in order to bring high speed Internet access to new areas of the province.
• SaskTel Mobility made a commitment to invest $12.3 million to expand the digital PCS network, making SaskTel's digital coverage the largest in Saskatchewan.
  
• SaskTel rolled out a new strategic plan to take the corporation into the 21st century.
• A new company entered the SaskTel family with the creation of SecurTek, a remote monitoring service that offers residents and businesses a state-of-the-art security monitoring system for their property.
• SaskTel rigorously prepared for regulation by the CRTC which was expected to bring changes in the operating environment and impacts on future pricing, products, service development, and financial performance. 

1997

Highlights:

• SaskTel introduced the Core Network Evolution Plan (CNEP), a $194 million undertaking spread over 6 years, to develop our transmission and switching systems to a state of readiness for the future's high-band width telecommunications.
• SaskTel celebrated its 50th Anniversary as a Crown Corporation.
• This was SaskTel's first full year of long distance competition, which ended with a 92% market share, despite aggressive moves by other corporations to attract long distance customers.
• The First Nations Service Improvement Program was launched, bringing improved service to 58 First Nations and to over 1000 new customers.
• SaskTel increased investment in Direct West Publishers from 50% to 100%.

1996

Highlights:

• SaskTel became the first telecommunications company in Canada to deliver commercial high speed Internet using ADSL (asymmetric digital subscriber line) technology.
• This is the year when long distance competition arrived in Saskatchewan.
• SaskTel Mobility signed up its 100,000th customer, leading to its success in achieving the second highest rate of market penetration among Mobility Canada member companies. SaskTel Mobility expanded its coverage to stretch 105,000 square kilometres beyond any competitor's coverage area.
• The SaskTel Call Centre opened in the new Customer Care Centre in Regina—a state-of-the-art, fully-blended, and multi-functional telemarketing operation.
• SaskTel signed a contract with the Saskatchewan Indian Institute of Technology (SIIT) to create the first call centre in Canada owned  and operated by First Nations people.
• SaskTel experienced the first full scale strike in its history. 

1995

Highlights:

• Record profits of $191.8 million were recorded in 1995 due, in no small part, to the sale of LCL Cable Communications Ltd.
• 1995 was one of the busiest years in SaskTel history. The customer base exceeded 450,000, compared to 3,000 in 1908 when SaskTel was formed, and covered 98% of Saskatchewan homes.
• The Internet officially came to SaskTel in a big way. Saskatchewan had access to the Internet through SaskNet, a service provided by the 2 Saskatchewan universities. SaskTel brought universality of service and moderation of prices to the residents of Saskatchewan including being the only Internet provider in Canada to waive long distance dial-up charges for rural customers.
• SaskTel affirmed its commitment to safety by continuing to provide 9-1-1 coverage to more than half of the province and announcing plans to increase the service to be province-wide by the year 2000. 

1994

Highlights:

• The exhaustion of the 160 existing area codes ushered in a new era of dialing for Saskatchewan residents, as the '306' area code now had to be dialed for all in-province long distance calls.
• SaskTel International ended a 4 year commitment to the largest construction project of the 20th century, the English Channel Tunnel project. SaskTel International performed the design audit, detailed system and management audits, and provided installation and commissioning for the Channel Tunnel's telecommunications and control systems. 

1993

Highlights:

• The ownership of SaskTel was restructured to create both a holding corporation and a telco-operating company.
• SaskTel announced a new 5 year strategic plan, clearly stating SaskTel's vision of the future.

1992

Highlight:

• 1992 was a landmark year for the telecommunications industry as the CRTC allowed long distance competition in Canada. The Province of Saskatchewan was successful in negotiating a 5 year moratorium with the Government of Canada to have SaskTel remain outside of the CRTC's regulation. This moratorium would allow SaskTel to examine a regulatory framework that is in the best interests of the people of Saskatchewan. 

1991

Highlight:

• SaskTel offered its customers custom calling services—call display, call trace, and call return—networked between Saskatchewan communities, the first company to do so in Canada.

1990

Highlights:

• The largest single project in SaskTel's history, the $225 million individual line service program, is completed. The project provided advanced urban-quality line to rural customers throughout the province. SaskTel was the first telecommunications company in Canada to complete its rural individual line service program, eliminating party lines through out Saskatchewan in the early 1990's.
• SaskTel introduced a program to convert SaskTel's facilities fully to computer-based digital technology. 

1980s

Highlights:

• In 1989, SaskTel International invested in Leicester Communications Limited (LCL), a cable/telecommunications company in the United Kingdom.
• SaskTel brought cellular service to the Province in 1989.
• A digital switching modernization program which will result in Saskatchewan having an all-digital network in place by early 1996 was announced.
• In 1986, SaskTel International was formed to market the corporation's expertise in advanced telecommunications technologies, particularly fibre optic systems, to clients around the world.
• The 5 year, rural individual line service program was started in 1985. The program upgraded some 70,000 multi-party line customers to individual line service.
• The completion of the world's longest commercial fibre optic system, 3,268 kilometres, initially connected 52 of Saskatchewan's largest communities. SaskTel was the first in the world in 1984 in completing what was then the longest commercial fiber optic network. SaskTel continues to be a world leader in fiber optics—no more evident than SaskTel's key role in the largest construction project of the 20th century-helping install and test the communications system in the Channel Tunnel linking England and France.
• In 1982, the first link of the fibre optic Broadband Network (BBN), between Regina and Yorkton, was inaugurated in January.
• In 1981, there were about 670 telephones for every 1,000 people in Saskatchewan—a remarkable achievement given the topography of the province.
• Direct Dialing Overseas (DDO) allowed customers to direct dial their own overseas calls. This service was made available to a number of larger centres in Saskatchewan in 1981.
• In 1980, computerized directory assistance (DA) was put into service in major Saskatchewan cities. Now, instead of looking in large printed directories for a requested number, DA operators use keyboards and read listings displayed on view screens.
• Late in 1980, SaskTel began construction of the world's longest commercial fibre optic network. This new technology converts all forms of messages to symbols of light and then transmits the messages on hair-thins strands of ultra-pure glass. Each strand of fibre optic cable can carry 672 telephone conversations (one way), or one video channel, or 45 megabits of data per second. 

1970s

Highlights:

• SaskTel became an acknowledged world leader in several areas during the 1970s and 1980s. Saskatchewan became the first province in Canada to have all toll lines buried.
• Multi-line party telephone facilities were upgraded to private line service. A province-wide relay service for hearing impaired persons was also implemented.
• In 1979, SaskTel installed the first digital switching system in the province, in the northern community of La Ronge.
• Saskatoon became the first city in Saskatchewan to offer 0+ in 1978. For the first time customers were able to dial calls that had formerly required an operator. An operator need only come on the line to record pertinent information or complete collect calls and person-to-person calls, allowing faster, more efficient service.
• 1977 saw the milestone installation of the 500,000th telephone in the SaskTel system. There were 52,000,000 long distance calls.
• In 1977, Saskatchewan became the first province in Canada to have all toll lines buried when the last pole line, which ran between Melfort and Star City, was replaced.
• In 1976, the corporation began a 7-year program which allowed rural telephone companies—some 700 in all—to be voluntarily assimilated into the SaskTel system. The program was completed ahead of schedule in 1982.
• As common carrier for telecommunications signals in Saskatchewan, SaskTel began the construction of a CATV cable distribution system in Regina, Saskatoon, Moose Jaw, and the Battlefords in 1976. Within 2 years, cable was in place to carry the signal from the cable programs to every subscriber in those 4 cities. In 1982, SaskTel purchased the CATV distribution system in Prince Albert.
• In 1975, there were 400,000 telephones in service; 42,342,000 long distance calls.
• By mid-September, 1974, all of the telephones in the province were dial operated.
• SaskTel installed its first computer-controlled electronic switching equipment for local service in Saskatoon in 1974. The equipment not only increased the speed and capacity of the telephone system, but also informed its human attendant what technical problems were developing via a typewriter. 

1960s

Highlights:

• The 1960s were a busy time for SaskTel. Direct distance dialing was introduced, eliminating the need for operators to handle all long distance calls; 7,000 previously unserved rural customers received telephone service for the first time; and push button or "touchtone" phones were available for the first time.
• In 1969, an act of legislature was passed amending the Saskatchewan Government Telephones Act and the corporation became officially known as Saskatchewan Telecommunications. The trade name SaskTel had already been in use for several years.
• There were 300,000 telephones in service with 18,272,000 long distance calls in 1969.
• A second microwave system, referred to as the Prairie Microwave Network, was completed and put into service in 1968.
• Push button telephone service, commonly referred to as TouchTone, made its appearance in Saskatchewan in 1968. Advancements in central office equipment installations made this ultra modern subscriber service possible.
• In 1966, SaskTel undertook a program to provide service to some 6,000 farms not served by rural telephone companies.
• In 1964, Direct Distance Dialing (DDD) by the customer was first introduced to the province with the addition of the Regina and Saskatoon long distance centres to the continent-wide direct dialing network. Direct Distance Dialing service allows users to dial their own station-to-station long distance calls to almost anywhere on the North American continent. 

1950s

Highlights:

• A microwave system for voice communications only was installed between Regina and Weyburn, Regina and Estevan, and Regina and Yorkton in 1958.
• The first automatic crossbar local switching system in Canada adapted for the switching of long distance calls was installed in Saskatoon in 1958. This system made it possible for long distance operators to connect subscribers' calls with ease, directly to the desired destination, without the assistance of operators at intermediate points along the way.
• In 1957, SaskTel completed its portion of the Trans Canada Microwave System. Beaming signals from tower to tower, the system carries video, voice and data communications.
• In 1957, SaskTel completed its portion of the first trans-Canada microwave radio relay system. Live network television programs could now be transmitted coast-to-coast helping create the tradition behind broadcasts like "Hockey Night in Canada".
• Local service was first introduced to the province's most northerly community, Uranium City, on November 30, 1955.
• In 1953, there were 100,000 SaskTel telephones in service, with 7,492,701 long distance calls. 

1940s

Highlights:

• On June 1, 1947, the telephone system, created by an Act of the Legislature in 1908, became a provincial Crown Corporation, officially known then as Saskatchewan Government Telephones. The move was made in order to separate the commercial functions from the regulatory functions of the Department of Telephones, a department to deal with rural telephone matters.
• In 1947, there were 57,000 SaskTel phones in service, with 3,741,996 long distance calls placed in Saskatchewan. 

1930s

 Highlights:

• The drought and dust of the dirty thirties, followed by the outbreak of the Second World War, curtailed the expansion of long distance facilities for a period of about 20 years.
• In just 32 months, from the end of April 1930 to the end of December 1932, there was a loss of 29,400 subscribers. Only one exchange, Yorkton, was converted to dial during this period.
  

1920s

Highlights:

• SaskTel continued to upgrade its services throughout the 1920s. It was one of the founding members of the national Trans Canada Telephone System (TCTS), which changed its name to Telecom Canada and eventually Stentor.
• In 1928, North Battleford, Indian Head, and Melfort were converted to dial operation.
• SaskTel installed the first Canadian-manufactured carrier system. This system, placed into service in October 1928, between Regina and Saskatoon, made it possible for 4 conversations to be transmitted simultaneously over the same pair of wires.
• In 1923, SaskTel provided lines for the first church service broadcast in Canada. Later, in the same year, long distance lines were used for the first time in Saskatchewan to carry a music festival program from Prince Albert to Regina for radio broadcasting.
• In 1923, Vacuum tubes had found their way into SaskTel's signal repeater equipment, strengthening and clarifying weak voice currents. 

1910s

Highlights:

• Moose Jaw (1919), Qu'Appelle (1919), Swift Current (1918), and Prince Albert (1915) were converted to automatic dial systems.
• The Qu'Appelle exchange was the first in North America to operate as a Community Dial Office (CDO). A CDO is an automatic call switching office designed to serve a small community area with dial service.
• An automatic dial system, housed in the telephone building at 12th Ave. and Lorne Street, was installed to serve Regina's residents. The automatic dial system served the city from January 1914 until November 1955, when it was replaced by the 7-digit numbering system.
• On June 30, 1912, Regina's telephone office was completely destroyed by the famous Regina Cyclone. Long distance service had been restored within 24 hours; local service was restored on a limited basis within 6 weeks of the cyclone.
• By the close of 1912, a long distance network serving all major centres in the province, had taken shape. Some 3,170 miles of long distance pole lines were carrying over 11,850 miles of wire.
• On December 1, 1912, Yorkton was added to the provincial [telephone] system with the purchase of the North West Electric Company.
• SaskTel expanded with the purchases of Saltcoats District Telephone Company in 1911, the North-Western Telephone Company (Saskatoon), and the Swift Current System.
• By the end of 1911, nearly 15,000 local subscribers were connected to the [telephone] System's exchanges, in addition to which there were some 9,000 subscribers in the province's rural and independent companies. 

Highlights:

• In 1909, SaskTel built its first telephone exchanges at Hanley and Melville.
• On October 1, 1909, SaskTel expanded its system by purchasing the Bell Telephone Company, the Saskatchewan Telephone Company, and the Wapella-Harris Telephone Company. The newly acquired facilities consisted of 18 telephone exchanges, 53 long distance offices, and 492 pole miles of long distance lines. Among the telephone exchanges purchased were those in Estevan, Moose Jaw, North Battleford, Prince Albert, and Regina.
• In 1909, the number of SaskTel subscribers was 5,710 (3,412 local, 2,118 rural, and 180 municipal telephones).
• SaskTel, the major telephone system in the province, had its origin in the Department of Railways, Telegraphs and Telephones, which was established by the Telephone Acts, assented to on June 12, 1908.
• Saskatoon became one of the first Canadian cities to provide automatic exchange service in 1907.
• In 1906, The Bell Telephone Company extended its long distance facilities from Manitoba to connect Winnipeg with Regina to provide long distance service.
• In 1905, there were about 2,000 telephones in operation in the larger cities of Saskatchewan.

Before the 1900s

Highlights:

• The first telephone exchange in Saskatchewan was opened in Peter Lamont's bookstore on South Railway near Hamilton Street in Regina in 1887.
• In 1887, Emily Lander was the first telephone operator in Saskatchewan.
• Less than a decade after Bell's invention of the telephone, voices were being sent over a wire in Regina in 1882.

Our customers demand innovative products, services, and solutions from us. Our supply chain is a strategic part of our business. So we're always looking for ways to improve our performance and reduce costs.

We partner with our registered suppliers to:

• Achieve procurement economies of scale
• Standardize products to reduce costs
• Optimize performance
• Apply more efficient warehousing and distribution techniques

We deliver them by partnering with the best suppliers. Whatever your size, we'll work with you to create added value for our customers. All while building our brand and values.

We share good business values

We work with suppliers who offer high quality, innovative products and services, competitive prices, on-time delivery, and superior overall value.

SaskTel is committed to the highest possible standards of integrity and accountability in its supplier relationships and expects suppliers to align with our corporate values of honesty, integrity, and respect. SaskTel’s Supplier Code of Conduct (“Code”) outlines SaskTel’s expectations regarding the sustainability and ethical business practices of its suppliers.

New business

You'll get access to our established community of buyers to promote your business to our company and subsidiaries. All buyer members will see your supplier information. This means your business gets higher visibility and the potential for new business opportunities and revenue streams.

One pre-qualification

As a supplier, you publish your pre-qualification information for all buyers in the community. You'll save time and money by getting access to multiple buyers and opportunities.

Business improvement

You'll receive feedback you can use to improve and stand out from the competition. Buyers can also view comparison data across suppliers and performance trends. This gives you the opportunity to demonstrate superior performance or standards.

What we expect from you

We offer our customers best-in-class products and new technologies in breakthrough time. Then we deliver it with competitive prices and excellent customer service to maintain our customers' loyalty. Our suppliers are key to helping us meet these high expectations.

Join our suppliers

If your company provides a product or service that complements our portfolio, we invite you to register online. Be sure to follow the Registering as a SaskTel supplier procedures to be considered for opportunities with us. The procedures will guide you through the registration process on our SaskTel Procurement Portal.

Existing suppliers

Update your supplier profile

We partner with Ariba to collaborate with our supply partners and give exceptional service to our customers. If you're already a supplier, you've already received your unique login and password. Log in to Ariba to update your profile.

Find opportunities on SaskTenders

Competitive tendering is our preferred procurement method for purchasing goods and services. Our competitions are posted online at SaskTenders.

Supplier Whistleblowing Statement

Like most commercial organizations of any size, SaskTel has a Code of Business Conduct that binds all SaskTel employees. That Code of Conduct deals with among other things, situations that are or could be a conflict of interest between an employee's personal interests and obligations owed to SaskTel as their employer and the standard of conduct SaskTel requires their employees or representatives to follow in dealing with suppliers of goods and services to SaskTel.

SaskTel is committed to the highest possible standards of integrity and accountability in its supplier relationships. If in the course of your relationship as a supplier to SaskTel, you believe that a SaskTel employee or representative you are dealing with is engaging in an illegal or unethical act or could be in a conflict of interest situation, then you are encouraged to report that concern directly to the SaskTel Procurement department either in writing or calling as follows:

SaskTel Director of Procurement

2nd Floor, 2133 1st Avenue, Regina, SK. S4P 3Y2

Phone: 306.777.3622

If there is a concern with reporting the issue to SaskTel Procurement or the matter is not resolved by them, the issue can be reported to the SaskTel Legal Department either in writing or calling as follows:

SaskTel V.P. Corporate Counsel Regulatory Affairs

13th Floor, 2121 Sask. Drive, Regina, SK. S4P 3Y2

Phone: 306.777.2223

Need help?

Visit our SaskTel Supplier Portal support hub for help registering as a supplier and using our supplier portal Ariba.

Contact our procurement team

Phone: 306.777.4041

Email:

• Products: sasktel.procurement@sasktel.com 
• Services: corporateserv.contracts@sasktel.com

Mail:

2nd Floor, 2133 1st Avenue
Regina, SK S4P 3Y2

The CRTC Internet Code is intended to:

1. Make it easier for individual customers to obtain and understand the information in their internet contracts;
2. Establish consumer-friendly business practices for the internet service industry where necessary; and
3. Contribute to a dynamic internet market.

Your Rights as an Internet Consumer

On January 31, 2020, the Internet Code came into effect, providing the right to:

• Receive 60 days’ notice prior to changes of key terms, including price and speed, when you’re on month-to-month service.
• If you’re on a fixed-term internet contract:
  • Refuse a change to your contract’s key terms and conditions, including the services in your contract, the price for those services, and your contract’s duration.
  • Cancel your contract at no cost within 15 calendar days if you are unhappy with your service.
• Choose the format of your contract and related documents (electronic or paper) at no charge.
• Receive your contract and related documents in plain language, so it's easy to read and understand.
• Receive a Critical Information Summary which explains your contract in under two pages.
• Receive a notification when you’re on a capped internet plan and reach 75%, 90%, and 100% of your data usage limit within a monthly billing cycle.
• Clear prices and offers set out in your contract, as well as indication if prices include taxes and any other limitations.

To learn more about fusion Internet data notifications for capped plans and how to manage your data, see Understanding fusion Internet data usage.

Read the full CRTC Internet Code. To view the CRTC Internet Code video presented in American Sign Language (ASL) with captions and voiceover, see our Accessibility section.

View our SaskTel Internet Terms of Service (PDF) and SaskTel fusion Internet Terms of Service (PDF).

• U.S. Daily Rates
• International Daily Rates
• International Pay-per-use Rates

U.S. Daily Rates

You'll automatically get the noSTRINGS Roam & Relax U.S. Daily rates any time you travel to the U.S. You'll only be charged the U.S. Daily rates if you use voice and/or data. See Understanding noSTRINGS Prepaid charges when roaming in the U.S.

Note: See Wireless voice calling in the United States for important information about how U.S. network changes may affect your service.

International Daily Rates

You'll automatically get the noSTRINGS Roam & Relax International Daily rates any time you travel to the countries in the table below. You'll only be charged the International Daily rates if you use voice, data, and/or text.

When travelling to the countries below, you'll automatically have access to the international pay-per-use voice, data, and text rates listed. To get our best roaming rates, we recommend adding a noSTRINGS Roam & Relax International Travel Pack.

International Pay-per-use Rates

Caps on data overage charges

There is an International data cap of $100 on international roaming charges, which includes the purchase price of any noSTRINGS Roam & Relax Travel Add-ons that include data and data roaming charges. See Notifications and limits on data charges.

SaskTel data limitations are in place to ensure an optimal network experience for all our customers. By managing the data usage of a very small group of the heaviest data users, we can maintain a higher quality of service for all customers. Managing data consumption also allows us to continue to offer the only Canada-wide data plans with no additional roaming charges.

The Wireless Fair Use Policy data usage limits are:

• 0 GB per monthly billing cycle for totalSHARE Watch $0 plan.
• 250 MB per monthly billing cycle for the Talk + Text + Data 15 plan.
• 1 GB per monthly billing cycle for the totalSHARE Data Only and totalSHARE Watch, Smart Data 1, Smart Data Standalone 1, and Business Unlimited Data Only 1GB plans.
• 3 GB per monthly billing cycle for the Smart Data 3 plan.
• 5 GB per monthly billing cycle for the Total 5, totalSHARE Nationwide 5 GB, totalSHARE Canada & U.S. 5 GB, and Business Unlimited Data Only 5GB plans.
• 10 GB per monthly billing cycle for the Total 10 plan.
• 15 GB per monthly billing cycle for the Total 15, VIP 90, noSTRINGS Complete 95, totalSHARE Nationwide 15 GB, and totalSHARE Canada & U.S. 15 GB plans.
• 20 GB per monthly billing cycle for Business VIP 60, VIP 80 (BUS - Family Offer), Business VIP 80, and the VIP 20 plan.
• 25 GB per monthly billing cycle for the totalSHARE Nationwide 25 GB, totalSHARE Canada & U.S. 25 GB, and Promo Nationwide 25 - Unlimited plans.
• 30 GB per monthly billing cycle for Total 30, noSTRINGS Complete Nationwide 95, noSTRINGS Complete 125, totalSHARE Nationwide 30 GB and totalSHARE Canada & U.S. 30 GB plans.
• 35 GB per monthly billing cycle for VIP 35 plan.
• 45 GB per monthly billing cycle for the Promo Canada & U.S. 45 – Unlimited plan.
• 50 GB per monthly billing cycle for Business VIP 115, Business VIP 135, totalSHARE Nationwide 50 GB, and totalSHARE Canada & U.S. 50 GB plans.
• 60 GB per monthly billing cycle for noSTRINGS Complete Canada & U.S. 100 plan.
• 70 GB per monthly billing cycle for the Promo Canada & U.S. 70 - Unlimited and VIP 70 plans.
• 75 GB per monthly billing cycle for the totalSHARE Nationwide 75 GB, totalSHARE Canada & U.S. 75 GB, VIP 75 (BUS - Family Offer), Business VIP Unlimited 75, and Business Unlimited 75 plans.
• 100 GB per monthly billing cycle for the totalSHARE Nationwide 100 GB, totalSHARE Canada & U.S. 100 GB, and noSTRINGS Complete Canada & U.S. 115 plans.
• 150 GB per monthly billing cycle for the totalSHARE Canada & U.S. 150 GB, totalSHARE Canada, U.S. & Mexico 150 GB, Business VIP Unlimited CAN & U.S. 150, VIP 150 (BUS - Family Offer), Ultd CAN U.S. & Mexico, Business Unlimited CAN & U.S. 150, Business VIP Unlimited CAN U.S. & MX 150, and Business Unlimited CAN U.S. & MX 150 plans.
• 200 GB per monthly billing cycle for the totalSHARE Canada, U.S. & Mexico 200 GB plan.
• 10 GB per monthly billing cycle for all other wireless data plans that include unlimited data.

See the Wireless Fair Use Policy Non-Tariff (pdf) for complete details.

Exceeding The Wireless Fair Use Policy Limits for Data

If you exceed the Wireless Fair Use Policy usage limits, your wireless data service will be slowed down to:

• 256 Kbps download and upload speeds for Talk + Text + Data 15
• 512 Kbps download and upload speeds for Total 5, Total 10, totalSHARE Data Only, totalSHARE Nationwide, totalSHARE Canada & U.S., totalSHARE Canada, U.S. & Mexico, VIP 35, VIP 70, totalSHARE Watch, totalSHARE Watch $0, Smart Data 1, Smart Data Standalone 1, Promo Nationwide 25 — Unlimited, Promo Canada & U.S. 45 — Unlimited, Promo Canada & U.S. 70 – Unlimited, noSTRINGS Complete Nationwide 95, noSTRINGS Complete Canada & U.S. 100, noSTRINGS Complete Canada & U.S. 115
• 1 Mbps download and upload speeds for noSTRINGS Complete 95
• 2 Mbps download and upload speeds for all other wireless data plans that include unlimited data

The slowdown will be for the remainder of your billing period. This will affect all of your wireless data services such as browsing the web, streaming audio and video, uploading and downloading pictures and any apps that require an internet connection.

Please be assured that this slowdown will still allow you to access web browsing, email and instant messaging. While you probably won't notice the difference if you are browsing webpages, you may notice difficulty in doing activities that consume high bandwidth, such as when you try to stream radio or videos.

Notifications

If you go over the data limit, you'll receive a text message informing you that your data speed has been reduced for the rest of your billing period. Please note that Mobile Internet and MiFi devices are unable to receive text messages. Incoming text messages are always free.

• From: 3065200051
• Message: "Your SaskTel wireless data speed in Canada has been reduced for the rest of this bill period. www.sasktel.com/fairuse"

To prevent your service from being slowed, you can monitor your data usage by visiting mysasktel.com.

Restoring Your Data Speeds

At the end of your billing period, your data speed will return to normal. However, if your data usage exceeds the limit in any subsequent billing period, your wireless data service will again be slowed for the remainder of that period.

See Restoring your wireless data speed for more information.

Non-SaskTel Network Data Usage

We've partnered with other carriers to offer wireless coverage outside of Saskatchewan. As a result of these partnership costs, we've established the Wireless Fair Use Policy to manage your wireless data usage while you're using another carrier's network outside of Saskatchewan.

In Canada

While on another carrier's network in Canada (with whom SaskTel has roaming agreements):

• With the exception of customers who use more than half of their data outside of Saskatchewan (see below), your data usage limits anywhere in Canada are the same as when you are on the SaskTel network.
• Primary data use outside of Saskatchewan: SaskTel wireless data services are meant to be used primarily within Saskatchewan. If a majority of your data usage on an ongoing basis is occurring outside of Saskatchewan, we reserve the right to limit your data speeds and/or the amount of data transferred; deny, suspend or terminate the service or any part, component or feature thereof, without notice, of anyone believed to be using any SaskTel provided wireless data service or feature in any manner that adversely impacts SaskTel. This reservation applies to all data plans and will affect all of your wireless internet and data services.

International

There are no data usage limits or speed reductions imposed by SaskTel when you travel internationally; but remember, you have to pay for the data you use, and it can be quite expensive. For example, roaming charges in some areas are $15 per MB.

Wireless Voice and Text Usage

The SaskTel Wireless Fair Use Policy includes new information on limits and restrictions for voice and text services purchased on an unlimited basis. We want to make sure you understand how these services work to prevent any surprises on your bill.

Please Note: SaskTel does not guarantee the speed of its wireless network nor the speed of any SaskTel wireless service due to a variety of factors including without limitation, customer device type, SaskTel wireless network congestion, SaskTel wireless signal strength and the distance the customer is from a SaskTel wireless service tower when accessing the SaskTel wireless network or using any SaskTel wireless service. Building materials may also impact indoor coverage, speed and performance of the SaskTel wireless network and SaskTel wireless service offerings.