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What is Wi-Fi Calling?

Wi-Fi Calling lets you make and receive calls and send messages (text or multimedia) with a Wi-Fi network when there's little or no cell coverage.

What do I need to use Wi-Fi Calling?

You’ll need a compatible device and an eligible wireless plan:

• Currently, Wi-Fi Calling is available on Apple iPhones (with iOS 15.1 or higher), Apple Watches (with watchOS 8.1 or higher), select Samsung Galaxy phones, select Google Pixel phones, and select Motorola razr phones.  
• Current postpaid and noSTRINGS prepaid wireless plans that include unlimited calling in Canada are eligible for Wi-Fi Calling. Not available to customers with fusion Internet service.

How do I use Wi-Fi Calling?

Once you’ve enabled Wi-Fi Calling on your compatible device, when there is little or no cellular signal available and you're connected to a Wi-Fi network, your phone will use Wi-Fi for calls and messages. The status bar will display “SaskTel Wi-Fi” when Wi-Fi Calling is available. For instructions, see our Wi-Fi Calling Support hub.

To use Wi-Fi Calling, VoLTE must be turned on within the network settings of your device. Wi-Fi Calling cannot be used outside of Canada.

How much does it cost?

Wi-Fi Calling is included in compatible rate plans. There's no additional cost for Wi-Fi Calling. Your standard wireless rates will apply, including any pay-per-use services and international calling rates. Additional fees may by charged by the Internet Service Provider supplying the Wi-Fi you’re connecting to.

Important 9-1-1 limitations on Wi-Fi

If you call 9-1-1 while in Wi-Fi Calling mode, your phone will try to place the call over the cellular network. If there is no cellular coverage, your phone will try to make the call over Wi-Fi and will provide the 9-1-1 call center with the 9-1-1 address you provided during your Wi-Fi Calling setup process. If the location of your emergency is different than this address, you’ll need to provide the 9-1-1 call center with your location. See Changing your emergency address for Wi-Fi Calling.

See Wi-Fi Calling Terms of Service for important information about using this service, including 9-1-1 limitations.