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When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:

  • Cable and fibre cuts from digging
  • Wet conditions
  • Normal equipment wear and tear
  • Overhead lines hit by machinery

Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.

Latest Outage Updates

Date: Feb 24/26
Community: Wollaston Lake
Description:
We are aware of a disruption to Internet, Max Stream, home and business telephone and cellular services in the Wollaston Lake and Hatchett Lake regions and are working to restore services as soon as possible. Services may appear intermittent until the problem can be resolved. We apologize for the inconvenience and appreciate your patience in this matter. More information will be posted once available. 4:00 PM: The outage affecting Internet, Max Stream, home and business telephone and cellular services in Wollaston Lake and Hatchett Lake regions has been fixed. If you’re still experiencing troubles, please call 1.800.SASKTEL. Thanks for your patience.
Status: Active

Report an outage

Call 1.800.SASKTEL (1.800.727.5835)


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