Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date:
Jul 12/26
Community:
East-central Saskatchewan
Description:
07/13 8:00 - We are currently experiencing a wide area outage affecting our Wireless Services due to recent storms. This is affecting multiple communities in and around the Prince Albert Area. We are working to restore service as soon as possible and we appreciate your patience while we work to rectify this.
The current affected areas are:
Carrot River East,
Bertwell,
Murphy Creek,
Crooked River,
Mistatim,
Red Earth IR,
Jedburgh,
Belle Plaine,
Zenon Park,
Bjorkdale,
Arborfield,
Petaigan,
Pontrilas,
Ridgedale,
Update: All previously affected sites are now operational or receiving service coverage from neighboring cell towers. Although commercial AC power has not yet been fully restored throughout the area, any remaining power-related concerns will be addressed on a site-by-site basis.
Status:
Active
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins