Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date | Community | Area | Description | Status |
---|---|---|---|---|
Jan 10/24 | Regina South | Saskatchewan | 8:56 PM: There is currently an outage affecting Home Phone/Long distance, Wireless (Cellular) to Home phone (Landline) calling due to a network outage. We are currently investigating the issue and will update with more information when available. | Resolved |
Jan 12/24 | Kindersley, Meadow Lake, Rosetown | Kindersley, Meadow Lake, Rosetown | 8:05AM: There is an outage in Rosetown, Meadow Lake, and Kindersley affecting Internet, maxTV, and maxTV stream services. We are working to fix this as quickly as possible and will update this post when more information is available. 8:16AM: Meadow Lake services have been restored as of 8:11AM. 8:36AM: Rosetown services have been restored as of 8:17AM. 9:38AM: Kindersley services have been restored as of 9:12AM | Archived |
Jan 12/24 | Cupar | Regina | 2:38 PM: There is an outage in Cupar affecting Internet and maxTV services. We are working to fix this as quickly as possible and will update this post when more information is available. This has been resolved as of 16:12 Jan 12, 2024. | Resolved |
Jan 13/24 | Regina | Various | We are aware of outages affecting Internet and Max TV services in various locations within the city of Regina caused by extreme cold, and we are working to restore services as quickly as possible. We will update this post when more information is available. | Resolved |
Jan 13/24 | Estevan | Various | We are aware of outages affecting Internet and Max TV services in various locations within the city of Estevan caused by extreme cold, and we are working to restore services as quickly as possible. We will update this post when more information is available. | Resolved |
Jan 16/24 | Regina South | Saskatchewan | 8:56 PM: There is currently an outage affecting Home Phone/Long distance, Wireless (Cellular) to Home phone (Landline) calling due to a network outage. We are currently investigating the issue and will update with more information when available. | Resolved |
Feb 08/24 | All | There was scheduled email service maintenance that affected peoples ability to log into their Sasktel.net email addresses from Feb 09 - 11. This is now resolved. | Resolved | |
Feb 19/24 | Saskatchewan | Some maxTV and maxTV Stream channels may be unavailable on February 20, 12am - 7am due to scheduled maintenance. We are sorry for any inconveniences experienced while required work is being completed. | Resolved |
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins