Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date:
Jul 27/26
Community:
Mysasktel
Description:
We are currently having trouble processing payments through our mySasktel & ebill service. We are investigating the trouble and working towards the solution.
Status:
Active
Date:
Jul 31/26
Community:
Melville
Description:
5:30 PM: The outage affecting Internet High Speed, Max TV, Home Phone service has been fixed. If you’re still experiencing troubles, please call 1.800.SASKTEL. Thanks for your patience. #skoutage
Status:
Resolved
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins