Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
Date:
Oct 15/26
Community:
Saskatoon, Pince Albert
Description:
October 15, 2026 – SaskTel is currently experiencing a service outage affecting Wireless, Internet and Landline (SaskTel Home and Business Phone) services in eastern Saskatoon and several communities around the city, including Allan, Clavet, Colonsay, Drake, Lanigan, Young, Aberdeen and Moon Lake.
The outage is the result of a fibre cut. SaskTel technicians have been dispatched and are working to restore services as quickly as possible. There is currently no estimated time for restoration.
SaskTel would like to apologize for any inconvenience this outage may cause for customers and thank them for their patience while we work to restore services as quickly as possible.
In the event of an emergency, residents in and around the community will need to physically contact their nearest emergency services for assistance.
Status:
Active
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins