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Outages

When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:

  • Cable and fibre cuts from digging
  • Wet conditions
  • Normal equipment wear and tear
  • Overhead lines hit by machinery

Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.

Latest Outage Updates

Date: Jun 23/25
Community: Service Wide
Description:

June 22nd - 4:00pm: SaskTel is aware of an issue with Wireless customers on a shared data plan being throttled to a slower speed in error. The issue is being investigated, however at this time we do not have an estimated time of resolve.

June 23rd - 12:30pm: We are still fixing the issues affecting data plans being throttled to a slower speed in error. Thank you for your continued patience. We will update this post when more info is available.

June 24th - 12:30pm: The issues with data plans being throttled to a slower speed is resolved for most of our customers. A fix will be applied to our remaining customers affected. If you are still being throttled in error please contact SaskTel at 1-800-727-5835 (1-800-SASKTEL)

Status: Active
Date: Jul 20/25
Community: Arran, SK
Description:
4:20pm: There is an outage in Arran affecting wireless service. We are working to fix this as quickly as possible and will update this post when more information is available.
Status: Active

Report an outage

Call 1.800.SASKTEL (1.800.727.5835)

Alerts and bulletins