If you have moved or changed phone numbers, subscribing to Intercept Service for Home will let your callers know that the number they have dialed is no longer in service and will provide them with your new phone number.

A caller, dialing a non-working number or a number that has been changed, will be connected to the intercept system. This system will cross reference the old number to the new number and an automated voice will advise the caller of the new number. The caller must then dial the new number.

*Intercept Service is payable up-front and will be charged on your final bill. Depending on the number of months you would like Intercept Service on your old line, your bill will be reflected accordingly. This charge is non-refundable.

When submitting your order, we will ask you for your number - please use the number you are disconnecting.

If you haven't already submitted a request to have your current line moved or disconnected, you can do it online with www.expressaddress.com.

• Saskatchewan rates
• Saskatchewan to Alberta rates
• Saskatchewan to Manitoba rates
• Saskatchewan to Canada rates
• Saskatchewan to Northwest rates
• Canada to United States rates
• Canada to Alaska rates
• Canada to Hawaii rates
• International rates

Saskatchewan rates

Saskatchewan rates Below are the long distance rates for calls in Saskatchewan based on distance in kilometres between callers.

Saskatchewan to Alberta rates

Below are the long distance rates for calls in Saskatchewan to Alberta based on distance in kilometres between callers.

Saskatchewan to Manitoba rates

Below are the long distance rates in Saskatchewan to Manitoba based on distance in kilometres.

Saskatchewan to Canada rates

Below are the long distance rates for calls in Saskatchewan to other parts of Canada based on distance in kilometres between callers. Excludes Alberta, Saskatchewan, the Northwest, Yukon and Nunavut.

Saskatchewan to Northwest rates

Below are the long distance rates in Saskatchewan to the Northwest Territories, Yukon and Nunavut based on distance in kilometres between callers.

Canada to United States rates

Below are the long distance rates in Saskatchewan to United States based on distance in kilometres between callers.

Canada to Alaska rates

The following rates apply to long distance service between Saskatchewan and Alaska.

Canada to Hawaii rates

Below are the long distance rates for calls in Saskatchewan to Hawaii based on distance in kilometres between callers.

International rates

Get international long distance rates for calls from Saskatchewan to international locations.

Helping Our Communities

We’re taking a stand and helping our communities by:

• Providing education around cyber safety
• Raising awareness of the effects of bullying
• Supporting youth-led initiatives

Make sure to check out bekindonline.com.

Empowering Our Youth

The Ministry of Education has partnered with Be Kind Online to provide grants of up to $1,500 for youth-led initiatives to address bullying and cyberbullying within the province of Saskatchewan. The goal is to empower youth to take action in their communities to spread kindness, positivity, and connectedness.

The grant provides youth the opportunity to collaborate with others to find solutions to stop bullying and inspire others to do the same. Together we can make a difference.

In 2023/24, 23 grants of up to $1,500 were awarded to youth led kindness initiatives, totaling $30,380. 

To learn more and access helpful resources like Cyber Safety Tips, visit bekindonline.com. And make sure to connect with us on Facebook and Instagram.

Making a Difference

Here are some of the ways the SaskTel Be Kind Online Program grant recipients are making our communities better:

• Haig School: RAK Pack - A club for students in grade 5 and 6 who do Random Acts of Kindness in their school and community.
• Evan Hardy Collegiate: Project Buddy – Students new to Canada are paired with another student to welcome them to the school community.
• Meadow Lake: Clusters of Kindness group – Regularly deliver flowers to random places and people, such as the hospital, senior’s homes, stores, etc. 
• Churchbridge public school: Bullying Prevention group – Has monthly events to promote bullying prevention while bringing awareness to the issue. 

And these are just a few! Get inspired and find out what other Be Kind Online grant recipients are doing at bekindonline.com

Apply for a Grant

Looking to make a difference? Need a little funding to help get you there? We can help.

Apply for a grant

Sign up for an eligible voice & data plan and save $20/mo. when you bring your own device.

When you switch to SaskTel, there's no need to contact your current wireless provider and you can keep your phone number. Just visit a SaskTel Store or Authorized Dealer and we'll take care of the rest.

Check out our wireless deals for more money-saving offers.

Looking to upgrade? When you buy a new device you can choose to save on your device or plan--the choice is yours! Check out our device line-up.

Make the switch today!

Must bring your own device that is unlocked and compatible with the SaskTel wireless network or purchase a new device outright. To be eligible for the bring your own device discounted price, you must be a new or existing customer adding a new line when you bring your own device. Must subscribe to a current and eligible voice & data plan. Not available when subscribing to Talk + Text + Data Plans. The Bring your Own Device $20/mo. credit will remain on the account until the customer upgrades the device on a contract term or changes to a voice-only plan. Offer may end at any time. Other conditions may apply. 

Get all of perks of Business maxTV Stream. Customize your viewing experience even further by adding theme packs, specialty channels, HD, and more.

• Lite and Standard Channel Packs
• 18 Theme Packs

Customize Lite maxTV by adding lite packs.

Want more channels? Check out maxTV theme packs.

• Premium HD Movie Package

  $29.95 /mo.

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Want to add Internet? Please see maxTV Packages for business.

Get all of perks of Business maxTV Stream. Customize your viewing experience even further by adding theme packs, specialty channels, HD, and more.

• Lite and Standard Channel Packs
• 4 Theme Packs

Customize Lite maxTV by adding lite packs.

Want more channels? Check out maxTV theme packs.

• Premium HD Movie Package

  $29.95 /mo.

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Want to add Internet? Please see maxTV Packages for business.

Get all of perks of Business maxTV Stream. Customize your viewing experience even further by adding theme packs, specialty channels, HD, and more.

• Lite and Standard Channel Packs
• 11 Theme Packs

Customize Lite maxTV by adding lite packs.

Want more channels? Check out maxTV theme packs.

• Premium HD Movie Package

  $29.95 /mo.

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Want to add Internet? Please see maxTV Packages for business.

Get all of perks of Business maxTV Stream. Customize your viewing experience even further by adding theme packs, specialty channels, HD, and more.

• Lite and Standard Channel Packs

Customize Lite maxTV by adding lite packs.

Want more channels? Check out maxTV theme packs.

• Premium HD Movie Package

  $29.95 /mo.

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Want to add Internet? Please see maxTV Packages for business.

If you're looking for efficient, affordable channels to offer your clientele, Business maxTV Stream can suit the needs of any business.

If you're looking for efficient, affordable channels to offer your clientele, Business maxTV Stream can suit the needs of any business.

If you're looking for efficient, affordable channels to offer your clientele, Business maxTV Stream can suit the needs of any business.

Call Waiting can also be deactivated on a per call basis if you like, by dialing *49. You will hear a confirmation that this functionality has been deactivated. Once your call is complete, Call Waiting automatically turns back on - you don't have to remember to do it.

Want more features?

Subscribe to our Calling Feature Package and get our 10 most popular calling features for only $10 per month!

Between October 31 and November 7, 2023, some channel changes were made on maxTV and maxTV Stream.

maxTV

ESPN Classic discontinued

On October 31, ESPN Classic (channel 125) was discontinued and is no longer be available. If you subscribed to ESPN Classic as a single channel, the $2.99/month charge was removed from your account on this date.

Sportsnet 360 moved to Standard channel lineup

On November 7, Sportsnet 360 (channels 120 / 420 HD) moved from the Sports theme pack to the maxTV Standard channel lineup, available to all maxTV subscribers (excluding Lite). If you subscribed to Sportsnet 360 as a single channel, the $7.99/month charge was removed from your account on this date.

Sportsnet 360 will also move to the Lite Sports theme pack for maxTV Lite customers.

Channels moved to Timeshift theme pack

The following channels were moved from the Standard channel lineup to the Timeshift theme pack on November 7:

• ABC Seattle, CBS Seattle, FOX Seattle, NBC Seattle, and PBS Seattle
• Citytv Toronto
• CTV Toronto and CTV Vancouver
• CBC Toronto and CBC Vancouver
• Global Toronto and Global Vancouver

maxTV Standard and maxTV Must Haves customers can add the Timeshift theme pack for $5/month.

The Timeshift theme pack is currently included in maxTV Fully Loaded and was added to the maxTV Next Level package on November 7.

maxTV Stream

ESPN Classic discontinued

On October 31, ESPN Classic (channel 125) was discontinued by the provider and is no longer be available. If you subscribed to ESPN Classic ($2.99/month) as a single channel, this charge was removed from your account on this date.

Sportsnet 360 and CTV Life Channel moved to Intro channel lineup

On November 7, Sportsnet 360 (channel 120) and CTV Life Channel (channel 63) moved from the Sports and Life 2 theme packs to the maxTV Stream Intro channel lineup, which is available to all maxTV Stream subscribers (excluding Lite). If you subscribed to Sportsnet 360 ($7.99/month) or CTV Life Channel ($3.99/month) as a single channel, this charge was removed from your account on this date.

For maxTV Stream Lite customers, Sportsnet 360 has moved to the Lite Sports theme pack and CTV Life Channel has moved to the Lite Variety theme pack.

Theme pack channel moves

Some of the channels in our theme packs moved on November 7:

• Discovery Channel (channel 51) moved from Variety to Life
• DTour (channel 135) moved from Life 3 to Variety
• Magnolia Network (channel 105) moved from Life 2 to Life 3
• OWN Canada (channel 109) moved from Life 3 to Life 2

If you subscribed to Discovery Channel ($5.99/month), DTour ($3.99/month), Magnolia Network ($2.99/month), and/or OWN Canada ($3.99/month) and the channel moved to a theme pack you also subscribe to, the single channel monthly charge(s) were removed from your account on this date.

Through the Connecting Families initiative, hundreds of thousands of eligible Canadian families will receive High Speed Internet with unlimited data at a subsidized price. In addition, the program will also distribute up to 50,000 computers to eligible households through the Computers for Schools program.

These efforts will ensure that more Canadian families and youth have access to the valuable resources available on the Internet and the tools they need to be successful and thrive in the modern world.

For further details, including eligibility, please visit the Government of Canada’s Connecting Families website.

The Copyright Modernization Act helps protect the work of content creators online. Common Internet copyright infringements include unauthorized downloading or distribution of copyrighted content such as music, movies, and software.

The Notice and Notice regime allows copyright holders to send a notice of copyright infringement to the Internet Service Provider (ISP), and the ISP is required by law to notify their customer whose IP address has been identified as being the source or location of alleged copyright infringement.

The ISP is not required to disclose personal customer information to the copyright holder. Copyright holders taking legal action must apply for a court order if they want to obtain personal customer information from the ISP.

Copyright infringement notices and SaskTel's role

As an Internet Service Provider (ISP), we're legally required to forward any copyright infringement notices to our customers.

If you receive a notice, it means a copyright holder has alleged you (or someone accessing the Internet through your IP address) has unlawfully downloaded or distributed copyrighted materials without the copyright holder's permission.

When you receive a copyright infringement notice, it does not automatically mean SaskTel will take any action that will affect your Internet service. SaskTel's Internet Acceptable Use Policy that applies to your SaskTel Internet access provides that use of your service for activities in a manner that results in infringement of copyright is prohibited and may result in suspension of service.

We do not have further details about the copyright infringement notice.

Your privacy

At SaskTel, your privacy is a priority and we are dedicated to protecting your personal information.

The copyright holder only knows the information which they provide to SaskTel, including: the IP address and port location associated with the alleged infringement, the title of the copyrighted material, date and time the material was alleged to be accessed or improperly used, and the copyright holder contact information.

We determine customer information based on whom we identify as the SaskTel Internet account owner of the IP address with the alleged copyright infringement.

We do not provide personal information to the copyright holder; we only forward the copyright infringement notification on to you. We will not provide your personal information to any copyright holder, unless required to do so by court order.

Consequences of copyright violations

If you're in violation of the Copyright Act and we're required by court order to provide your personal information to the copyright holder, they may take legal action and seek damages of up to $5,000 per offence. It's very important that any illegal downloading or distributing of copyrighted materials is stopped immediately.

Please visit the links below for more information on Canadian copyright law.

• The Government of Canada - Balanced Copyright

• Notice and Notice regime

• Copyright Modernization Act

Track your fleet using SaskTel and our partner solutions.  Benefits of fleet tracking include improved safety, decreased downtime, maximized operations, and improved cost control.

Stop guessing where your valuable assets are located, know their exact location in real time.  

Track Anything and stay connected to your assets with cellular network, LoRaWAN  or satellite connectivity.  Save time, labour and fuel costs. 

Keep them entertained on the maxTV app with unlimited data.

Planning that next road trip? We've got a life hack to help keep the peace.

• maxTV app — With the maxTV app, your kids can watch shows live, recorded, and on demand anywhere in Canada on a smartphone or tablet. It's included free when you subscribe to maxTV or maxTV Stream.¹
• Unlimited data — With our totalSHARE wireless data plans, you'll get unlimited² shareable data so your kids can watch their favourite shows over and over without you worrying about data overage charges.

Enjoy the silence!

Step into comfort and savings with Home Security.

Imagine never having to wonder if you’ve locked the front door or left your curling iron on. Or knowing that even when you’re not home, help is on its way if there’s a fire or break-in.

Get a Home Security that gives you a warmer welcome with the perfect temperature when you get home and savings when you're away! With Home Security security and home automation, you get the ultimate peace of mind. You'll also have the reassurance of 24-hour alarm monitoring from our SecurTek team. Plus, you can save up to 20% on your home insurance and save every month on your energy costs.**

Your Home Security package will include:

• IQ4 touchscreen panel
• 2 door/window contacts
• 1 motion sensor
• Arm & disarm from your phone
• Free installation
• 24/7 professional monitoring

Need video monitoring? For just $10 more per month add video services and get a doorbell camera included*.

Experience more of what a Home Security solution can do for you when you add the latest ‘smart’ equipment to your home. Check out some of the available equipment.

Whatever your security and home automation needs are, we've got a package that's right for you. To learn more, visit a SecurTek Authorized Dealer or call 1.800.SASKTEL (1.800.727.5835)

SaskTel aims to be a leader in Indigenous engagement by integrating an Indigenous perspective into every part of our business. We commit to fostering meaningful relationships, promoting collaboration, and taking respectful action.

Our goals are to be an Indigenous employer choice, evolve procurement practices, and actively contribute to our home province. By acknowledging our history and working towards reconciliation, we pave the way for a more inclusive and prosperous future at SaskTel.

Read our Indigenous Engagement Strategy (PDF).

Our Four Pillars of Focus

Our Indigenous Engagement Strategy includes four pillars of focus.

Ways of Doing: Indigenous Procurement & Business

We recognize the importance of actively collaborating with Indigenous suppliers and building meaningful relationships with Indigenous communities and customers to contribute to local economic development and enhance digital inclusion.

In September 2024, we announced the recent expansion of our 5G network to North Grove - Buffalo Pound, La Ronge, Red Earth Cree Nation, and 50 other cell sites serving rural and Indigenous communities, as well as several highway corridors. This latest expansion is part of our ongoing initiative to deliver next-generation hyper-fast wireless connectivity to Saskatchewan residents and businesses. Learn more

Ways of Knowing: Education

We cultivate a workforce with a deep understanding of Indigenous culture to foster cultural inclusivity, drive transformation, ignite innovation, and propel positive change within the organization.

We are committed to fostering meaningful relationships with Indigenous peoples and communities across our province by listening, learning, and striving for meaningful progress. As part of this commitment, we have permanently raised the Treaty 4 and Métis Nation flags at our Head Office to commemorate the 150th anniversary of the Treaty 4 signing and our commitment to Truth and Reconciliation.

Ways of Being: Our People

We strive to be an employer of choice for Indigenous individuals in our province. We focus on attracting, retaining, and developing our team while also encouraging Indigenous youth to further their education and align their talents with SaskTel. The SaskTel Indigenous Employee Network (SIEN) is a group of employees that act as ambassadors to educate and support SaskTel employees regarding the significance and diversity of Indigenous cultures and teachings.

Ways of Connecting: Our Community

We're committed to investing in and supporting Indigenous-focused initiatives. We achieve this through sponsorships that give back in meaningful ways to the province we serve.

We support Indigenous community events, programs, and initiatives across the province, including:

• SaskTel's Indigenous Youth Awards, which celebrate the greatest achievements and qualities of our Indigenous youth. Since the awards were established with the Wicihitowin Foundation in 1997, SaskTel has proudly been the title sponsor. Learn about the awards and nomination process.
• National Indigenous Peoples Day
• Orange Shirt Day events across the province
• Winter Clothing Drive, a SIEN initiative where SaskTel employees donate new or gently used toys and warm winter clothing to give to community schools in Regina and Saskatoon that have a need for these items.
• Greeting Card Program, a SIEN initiative in which Indigenous students from partner schools participate in an annual art contest. Indigenous-themed artworks are selected and made into greeting cards and sold year-round. 100% of all profits go back to the partner schools to support the schools' art programs. You can purchase cards by emailing saen.mail@sasktel.com.

The SaskTel Indigenous Youth Awards of Excellence celebrate outstanding achievements among young people across Saskatchewan. Join us in celebrating this year's recipients.

Sports & Recreation

Meghan Morin

Meghan attends Bethlehem Catholic Highschool in Saskatoon and she is a proud Metis woman that grew up in Buffalo Narrows and loves to be around nature. Living there she learned a lot of cultural teachings and the connection to her roots. She has faced many obstacles in her life and still strives to move forward to pursue her goals. She is involved in many sports such as baseball, badminton, volleyball, track, basketball and helping coach youth.

Currently she is in two basketball leagues: Living Skies and Team Sask. for North American Indigenous Games. Her goal for the future is to attend Sask Polytechnic in the Recreation and Tourism Management program. Meghan is an excellent role model and shows great leadership in her community, culture, and to her peers.

Arts & Science

Ronan Inkster

Ronan attends Evan Hardy Collegiate in Saskatoon and is a member of the Metis Nations of Saskatchewan. As an honor roll student, Ronan's enthusiasm for music ensembles spans beyond the walls of Evan Hardy. Ronan is a member of the Saskatoon Youth Jazz Orchestra, often performing both written and improvised solos and was selected to perform in the Saskatchewan Provincial Honor band and the U of S High school Select Honor band.

Gray Scramstad

Gray attends Marion M. Graham Collegiate in Saskatoon and is a member of the Metis Nations of Saskatchewan Bright. He is a talented and self-motivated individual that takes the time to help the younger students and work with the ones that have challenges. He has a strong work ethic and is a great leader. After graduation he plans to pursue and Education degree in Indigenous studies and Music through SUNTEP at the University of Saskatchewan.

Community & Culture

Liara Tootoosis

Liara attends Nutana Collegiate in Saskatoon and is from Wahpeton Dakota First Nation. She is interested in Indigenous Studies and Film. Liara is passionate about reclaiming her Indigenous identity as a Queer Indigenous person through song and dance. Her community involvement includes helping with the Northern Dakota language group on her reserve and being involved with ceremonies. She is a great advocate for Indigenous people and the LGBTQ2S+ community in her actions and presence. She has been accepted to multiple post-secondary institutes and has the tough decision between UofS, UBC, or Emily Carr for Cinematic Arts.

Ashley Asapace

Ashley attends Asiniw-Kisik Education Campus on Kawacatoose First Nation, representing the Plains Cree, Anishinaabek, and the Nakoda Iyabi. She is a traditional artist in quillwork and beadwork and is interested in languages. She lives a positive lifestyle and is an incredible role model that advocates and brings awareness about Indigenous issues like MMIW.

She is grateful for the strong women in her life that has paved the path before her towards understanding a cultural way of life. One of her great accomplishments was having the title of Miss Manito Ahbee. She plans to attend First Nations University of Canada to pursue Language and to teach to the future generations.

Leadership

Dayne Stevenson

Dayne attends Balfour Collegiate in Regina and is a member of Keeseekoowenin First Nation in Manitoba. Dayne is a well deserving youth that is doing the work for to be a leader in sports and represent his Indigenous people with pride. He is a strong leader, he is quiet and listens, but when he speaks it is profound. He has a deep appreciation for his culture and works extremely hard in his academics. He is involved in the Aboriginal Youth Entrepreneurship Program that is involved in activities, tours, and volunteering. He is accepted to the Faculty of Arts to pursue an education in Indigenous Communications and Arts and Journalism.

Heather Diamond Strongarm

Heather attends Chief Sabitawasis School in Fishing Lake and is a member of Fishing Lake First Nation. She is dedicated to learning her culture through language, dancing powwow, and creating pow wow regalia. She is a positive role model that encourages and inspires others to nurture their own gifts. Heather has shown great leadership in the community in creating a future for herself while taking with her the teachings of her matriarchs and staying true to who she is as Anishinaabe-kwe. Future goals are to attend First Nation University of Canada and obtain a Bachelor of Indigenous Social Work.

Outstanding Academic Achievement

Lanea Lafontaine

Lanea lives in Regina, attends Flex Ed an online school, and is a member of the Metis Nation of Saskatchewan. Her accumulative grade point average is 97%. She is an organized individual that is committed to her goals and to the community through her actions and planning. Lanea is interested in Tae Kwan Do, creative pursuits like visual arts and music, and her service commitments in her community. Future goals are to attend University for a degree in Science and then apply to Medical School at the University of Saskatchewan to become a doctor.

Haylee Gardiner

Haylee is an outstanding student at Marion M. Graham Collegiate in Saskatoon and a member of the Metis Nation of Saskatchewan in local 11. Her accumulative grade point average is 94.4%. She is engaged in the community, has overcome many obstacles along the way – while still maintaining a powerful sense of her identity. She really embraces a balanced lifestyle ensuring physical, emotional, mental, and spiritual aspects of her life. She is a role model to other students and demonstrates exceptional success in academics. Her future goal is the attend University of Victoria to be a doctor.

The SaskTel Indigenous Youth Awards of Excellence celebrate outstanding achievements among young people across Saskatchewan. Join us in celebrating this year's recipients.

Arts & Science

Jenaya Delorme

Jenaya is a Grade 11 student at Dr. Martin LeBoldus Catholic High School in Regina and a member of the Métis Nation of Saskatchewan. They are currently a member of four bands and take weekly trumpet lessons along with a Jazz Artistry and Exploration course. Jenaya maintains a 98% average, consistently making the Honour Roll, and plans to study Music Education and Jazz Performance at Capilano University.

Kale Roberts

Kale is a Grade 11 student at Blaine Lake Composite School and a member of the Lac La Ronge Indian Band. They currently maintain a 90% average and are the President of the Student Leadership Committee. Kale is also passionate about being engaged in community initiatives, and is committed to raising awareness about Indigenous education, human rights, and Missing and Murdered Indigenous Women and Girls.

Community & Culture

Janessa Kahmahkotyo

Janessa is a member of the Chief Little Pine First Nation and resides in Cumberland House. She actively participates in cultural events, such as Queen Trapper competitions, excelling in skills like filleting fish, starting fires, and animal calling. As a Cree language ambassador, she is passionate about revitalizing the language and spreading awareness through songs, public speaking, and prayers at various events.

Karris Wuttunee

Karris is a high school student at John Paul II Collegiate in North Battleford, and a member of the Red Pheasant Cree Nation. In June 2024, Karris received the Indigenous Advocacy Award and the Honour Roll Award. With a GPA of 92%, she is a positive role model at her school and in the Red Pheasant Cree Nation community, actively participating in round dances, pow wows, various community events and youth initiatives.

 

Leadership

Adrienne Sandfly

Adrienne is a Grade 12 student at Chief Napew Memorial School and a member of Big Island Lake Cree Nation. As a committed student leader, Adrienne is an honour roll student and received the Treaty Learning Journey Certificate in 2024. Adrienne is also a graduate of the Bold Eagle Summer Military Program and a participant in the RBC Future Leaders Program.

Asia Mill-Daniels

Asia is a Grade 11 student at Cornwall Alternative School in Regina and a member of the Flying Dust First Nation. She contributes significantly to her school environment and volunteers with the food program. In 2023-2024, she received the Cornwall Alternative School Leadership Award.

Outstanding Academic Achievement

Judy Missens

Judy is a Grade 11 student at Miller Comprehensive Catholic High School in Regina and a member of the Pasqua First Nation, holding the title of Senior Pasqua Princess for 2023-2024. Academically, Judy is an honour roll student, maintaining an average above 90%, and excels in writing on social justice topics.

 

Lucas Bote

Lucas is a student at Miller Comprehensive Catholic High School in Regina and a proud member of the Métis Nation in Saskatchewan. Having overcome many personal hardships, Lucas now maintains a GPA averaging over 90%. He is actively involved in his school and community, and encourages other students, especially Indigenous youth, to strive for better.

Sports & Recreation

Kendon Nighttraveller

Kendon, is a Grade 9 student at Chief Little Pine School and is a member of the Little Pine First Nation. He is currently a member of the Battlefords United football/soccer club and earned a spot on the Rivers West team for the Saskatchewan Summer Games 2024. Additionally, he plays hockey with the North Battleford Barons and the Maidstone Jets.

 

Taelor Gunderson

Taelor is a senior at Michael A. Riffel High School in Regina and a member of the Métis Nation of Saskatchewan. Taelor is an honour student and will be attending the University of Saskatchewan in the fall to study Biomedical Sciences. Outside of academics, Taelor plays competitive volleyball and enjoys coaching young athletes through the Regina Youth Volleyball program.

When you call an international number from your wireless phone while in Canada, international long distance rates apply.

Save with a Long Distance Add-on

Add a long distance add-on to your plan to save money when calling international numbers.

• International Long Distance Saver - Pay a low monthly fee to reduce your per-minute rate to over 200 countries. See International Long Distance Saver.
  
• International Long Distance Packages - Add a package of minutes that can be used when calling a specific country. Available for 19 countries. See Long Distance Travel Add-ons.

Do you have a noSTRINGS Prepaid or Business plan? See our noSTRINGS Long Distance & Saver Add-ons or Business Long Distance & Saver Add-ons.

Need help?

See Calling international phone numbers from Canada.

Pay Per Use and Saver rates

For noSTRINGS Prepaid international pay per use calls, there's an additional $0.30/min international calling charge that applies to all pay per use rates below.

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For the most accurate results:

• Use a computer that is connected to your gateway with an Ethernet cable (not Wi-Fi).
• Pause any large downloads or video streaming and avoid actively using other Wi-Fi devices.

Note: If you have the infiNET 600 or 1 Gig plan, we recommend downloading and using the Ookla Speedtest app for the most accurate results for these higher speed plans.

We're here to help

Learn about using the internet speed test.

Get help troubleshooting a slow internet connection.

Ensure you’re on the plan that’s best for you with our Internet Plan Recommender.

Don't know which plan you have? Log in to mySASKTEL.

Service availability is dependent on location.

CRTC Wireless Code

We're committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in their Wireless Code to make sure you understand your rights and obligations as a wireless customer.

• Our Wireless Fair Use Policy (pdf)
• General traffic management policies
• Arbitration protocol

CRTC Internet Code

We’re committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in the Internet Code to make sure that you understand your rights and obligations as an internet customer. See sasktel.com/internetcode.

System administration fees

• Long Distance System Administration Fee (pdf)
• Wireless System Administration Fee (pdf)

Toll schedules

• Basic toll schedules (pdf)
• Mobility toll schedules (pdf)

Terms of service for products and services

Tariffed products and services include terms of service that apply to all regulated services and products.

• Terms of service(pdf)

Non-tariffed products and services include terms and conditions that apply to the use of SaskTel products and services that are not regulated, or for which the CRTC has forborne from regulating.

• Non-tariff terms of service (pdf)
• SaskTel credit policy and collection guidelines

Residential information

• National Do Not Call List - Register your phone to limit the number of telemarketing calls you receive.
• Retail quality of service (CRTC website) - Our service standards and results for quality of service indicators.
• Policy for connecting customer-provided equipment to the SaskTel network
• Multi-dwelling units access agreements - List of multi-dwelling unit access agreements.
• Pre-wiring guide - Information on pre-wiring or install wiring in homes during construction or renovation.

Website terms and conditions

• Website terms and conditions
• Website registration terms and conditions

Compliments and concerns

If you have a compliment to share or a concern to discuss, go to How are we doing?

Save trees with eBILL

Managing your bills online is good for the environment, and convenient for you.

With eBILL you can:

• Make secure, online payments
• See the last 18 months of bills
• Download or print your bill

It’s easy and free to use!

You’ll get a monthly email when your eBILL is ready. To see your eBILL, sign up for a mySASKTEL profile. You'll need your account number and one of the following: your last billed amount, personal ID on file, or SaskTel wireless phone number.

Once you sign up, you’re also automatically signed up for eBILL paperless billing. And, with mySASKTEL you can also quickly and easily manage your services online.

Let’s make Saskatchewan greener

eBILL paperless billing helps reduce waste, resource use, and the carbon footprint in our communities.

We’re committed to a clean, green Saskatchewan. We've been named one of Canada's Greenest Employers for the past 10 years.

Using eBILL is a small act with a big impact on tomorrow's environment as we look to reduce the over 36 million pieces of paper used to send customer bills every year. That’s 2,300 trees!

Ways to pay

There are many ways to pay your SaskTel bill. You can pay by credit card when you view your eBILL in mySASKTEL. Or, you can pay with one of our other options like online banking or pre-authorized payment. Learn more

Business customers

Are you a medium or large business customer? Contact your SaskTel Representative or call 1.844.SASKTEL (1.844.727.5835) to discuss your online billing options.

eBILL is available to all our customers, except for nationally-billed wireless customers through Mobility Canada. You must have an account number and at least one phone or unit number for each account on eBILL.

For data usage within Saskatchewan, please see the Wireless Fair Use Policy.

In Canada

While on another carrier's network in Canada (with whom SaskTel has roaming agreements):

• With the exception of customers who use more than half of their data outside of Saskatchewan (see below), your data usage limits anywhere in Canada are the same as when you are on the SaskTel network:
  • 10 GB per billing period for plans that include unlimited data.
  • 15 GB per billing period for the Ultimate 100 plan, the Ultimate 105 plan, VIP 85 plan, Business VIP 60 plan, and Business VIP 80 plan.

• Primary data use outside of Saskatchewan - SaskTel wireless data services are meant to be used primarily within Saskatchewan. If a majority of your data usage on an ongoing basis is occurring outside of Saskatchewan, we reserve the right to limit your data speeds, the amount of data transferred, deny, suspend or terminate the service or any part, component or feature thereof, without notice, to anyone believed to be using any SaskTel provided wireless data service or feature in any manner that adversely impacts SaskTel. This reservation applies to all data plans and will affect all of your wireless internet and data services.

International (anywhere outside of Canada)

There are no data usage limits or speed reductions imposed by SaskTel when you travel internationally; but remember, you have to pay for the data you use, and it can be quite expensive. For example, roaming charges in some areas are up to $15 per MB.

Before travelling, we recommend you:

• look at the Travel Add Ons that are available
•  understand your Notifications and limits on data charges and your Wireless spending limit which can help you manage your roaming costs,
• use the Data Usage Calculator to help you estimate your data usage

Changes to this policy

We'll inform you of any changes in this policy by posting such changes to sasktel.com and communicating them to you in such other manner or medium as we determine is reasonable in the circumstances. We'll give 30 days prior notice of changes to this policy.

On August 5, 2015, changes were made to the Non-SaskTel Network Data Usage Policy that make the policy easier to understand and improve your wireless experience.

• The 200 MB usage limit while on other networks was removed
• The 10 GB usage limit while subscribed to a United States Travel Add-On was removed
• The area in rural Manitoba where the speed of service is restricted is made clear with a map
• The minimum speed restriction in rural Manitoba was changed from 128 Kbps to 384 Kbps
• The primary data use outside of Saskatchewan section was emphasized and clarified.

In October 2015, throttling activities specific to rural areas in Manitoba were removed. All Non-SaskTel Network Data traffic within Canada is treated the same.

• 310-XXXX Access (pdf)
• Business Bill Analyzer Service (pdf)
• Centrex Service II (pdf)
• Cisco UC 500 Communications Systems Terms and Conditions (pdf)
• Direct-in-Dial Service (pdf) 
• IoT (Internet of Things) Connectivity (pdf)
• Megalink Service (pdf)
• Microlink Service (pdf)
• Multi Line Access Service (pdf)
• Remote Message Register (pdf)
• SaskTel Basic Network Discovery Service Terms and Conditions (pdf)
• SaskTel Business Voice Mail Service (pdf)
• SaskTel Centrex IP Service (pdf)
• SaskTel First Service - Centrex/Analog Set Maintenance Terms of Service (pdf)
• SaskTel Hosted Exchange Services (pdf)
• SaskTel IT Health Check Service (pdf)
• SaskTel Smart Network Firewall Terms of Service (pdf)
• SaskTel Smart Wi-Fi Service Terms of Service (pdf)

You can download individual sections of the guide here:

• General includes various reference tools to use with the guide. In addition to a table of contents and alphabetical index, it contains explanations of symbols and terms, and a listing of all trademarked names mentioned in the guide.
• Terms of service includes information on the general rights and responsibilities of both SaskTel and our customers, including the restrictions on the customer’s use of a SaskTel service, limitations on our liability, and the termination of a service by either the customer or SaskTel.
• Residential services contains information on the conditions of service for our residential single-line network access.
• Business services provides descriptions, conditions of service, and rates of various SaskTel services available to business customers, such as Centrex, Megalink, and UC 500 Communication Systems.
• Shared business and residential services offers descriptions, terms of service, and rates of our services and fees that apply to both business and residential customers. This includes SaskTel Voicemail, SmartTouch Subscription Service, Seasonal Service, and Dishonoured Payment Charges.
• Wireless includes the terms of service for our wireless service and details the terms, conditions, and rates of various wireless services. This includes noSTRINGS Prepaid wireless calling cards, text messaging, wireless hardware upgrades, and wireless calling features.
• Broadcast contains descriptions, terms, and conditions of our Max Entertainment Services.
• Internet includes the terms of service of our various Internet service offerings.
• Basic toll schedules includes schedules outlining the rates of long distance calls not covered by our long distance plans, wireless long distance calls, basic toll discounts, and operator and calling card surcharges.
• Directory services describes our directory services, and details DirectWest conditions of contract and the rates and terms of service of Directory Assistance services and charges.
• Forborne Competitor Services contains information specific to Forborne Competitor Services which were previously tariffed and are now sold on a non-tariff basis.