During the week of September 14, 2026, maxTV will make your TV viewing experience simpler by offering only high definition (HD) versions of channels that were previously available in both standard definition (SD) and HD.

Why is this change happening?

We’ve improved our networks over the years, allowing us to provide HD to more locations. As well, subscribers have shown a strong preference for HD channels, and SD channel viewing has significantly decreased. By removing the SD versions of channels that are also available in HD, SaskTel can shift focus toward improving other aspects of our TV services.

What do I need to do?

If you’re already receiving HD channels, all you’ll need to do is reschedule any PVR recordings on an SD channel to the HD version of the channel. See the Frequently Asked Questions below for more information.

If you aren’t receiving HD channels, please give us a call at 1.800.SASKTEL (1.800.727.5835), and one of our agents will be happy to help you out.

New Channel Numbers

In most cases, the HD version of a channel will take over the channel number currently used by the SD version. For example, CBC is currently on channel 3 (SD) and 303 (HD). After this change, CBC HD will be on channel 3. For a full list of these channels, see sasktel.com/support.

The following channels, most currently available only in HD, will also be moving when this change is implemented:

• AMI-audio moving from 555 to 278
• AMI-tv moving from 554 to 277
• AXS TV moving from 436 to 140
• BBC Earth moving from 361 to 61
• BBC First moving from 382 to 105
• CTV Speed Channel moving from 430 to 130
• Discovery moving from 445 to 145
• Food Network moving from 447 to 147
• Global Toronto moving from 343 to 43
• HGTV moving from 443 to 143
• Hollywood Suite On Demand moving from 479 to 179
• Hollywood Suite 70s+ moving from 480 to 180
• Hollywood Suite 80s & 90s moving from 481 to 181
• Hollywood Suite 2000s moving from 482 to 182
• Hollywood Suite 2010s+ moving from 483 to 183
• Investigation Discovery moving from 446 to 146
• Love Nature moving from 367 to 67
• Magnolia Network moving from 444 to 144
• The News Forum moving from 356 to 56
• PBS Seattle moving from 342 to 42
• Smithsonian Channel moving from 359 to 59
• Sportsnet Flames moving from 662 to 141
• Sportsnet Oilers moving from 664 to 142

Frequently Asked Questions

Are all SD channels being discontinued?

No. Only those that have an HD equivalent are being removed. For example, after the change, all Intro channels except nine will only be available in HD. These Intro channels will remain in SD:

• Al Jazeera
• AMI-télé
• CPAC French
• Daystar
• The Miracle Channel
• RDI
• Stingray Retro
• TVA Montreal
• UNIS

Do I have to reschedule recordings scheduled on the SD channels being removed?

Yes. After SD channels are removed, any recordings set on those channels will also be removed. You can reschedule your recordings to HD channels now in advance of the SD channels being removed. If you need help, see Using PVR on maxTV.

Some people find it easier to cancel and reschedule recordings using the maxTV app instead of on the set-top box. For more information, see Using the SaskTel maxTV app.

Do I need to reschedule recordings on HD channels too?

No. Recordings on HD channels will adjust automatically when the channel numbers change later this year.

How will I know if a recording is scheduled on an SD or HD channel?

Currently, HD channels start in the 300s. Channels 299 and lower are most likely SD. Also, most HD channels are noted in the maxTV on-screen guide as being in HD.

How can I check if a channel is in HD?

When watching a show, press the Info button on the remote to open the program info. If the channel is HD, you’ll see “HD” next to its name (like CBC HD). Most HD shows also have an HD icon near the time remaining.

Will I still be able to watch shows I recorded on a SD channel that has been removed?

Yes.

I don't have a high-definition television. Can I still watch shows in HD?

You will still be able to watch HD channels, but won't receive full HD picture quality. For more on watching shows in HD, visit sasktel.com/support.

I’m still not receiving HD service. What do I need to do?

Please call us at 1.800.SASKTEL (1.800.727.5835), and one of our agents will be happy to help. In most cases, we’ll need to schedule a technician visit to upgrade your network so you can receive HD channels.

After the technician upgrades my service, is there anything I need to do before I start watching shows in HD?

Visit sasktel.com/hdsupport for details such as how to set your screen aspect ratio for HD.

Will I lose my PVR recordings after the technician upgrades my network?

We try to upgrade your maxTV service without affecting your recordings. In rare situations, when a technician visit to your home is required, some network changes made can cause a loss of recordings, so we recommend watching recorded shows before the technician appointment as a precaution.

I was told I needed a SaskTel technician to upgrade my maxTV for HD. But when they arrived, I was told the upgrade couldn't be done. Why did I get the notification letter?

At the time we sent the letter, our records indicated your location was eligible for an upgrade but needed a technician to complete the work. Upgrade eligibility can be affected by various factors that may change daily for a small number of customers. We apologize for any inconvenience this has caused.