Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
11:43 AM: There is an outage in Sturgeon Lake affecting internet and maxTV services. We are working to fix this as quickly as possible and will update this post when more information is available.
12:40pm: We have a crew en route and we expect that the issues should be fixed by 8:00pm. Thank you for your continued patience
5:00PM: The outage affecting internet and maxTV services in Sturgeon Lake has been fixed. Thanks for your patience.
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins