Outages
When a service outage occurs, we'll do everything we can to fix it as soon as possible. The most common causes for outages are:
- Cable and fibre cuts from digging
- Wet conditions
- Normal equipment wear and tear
- Overhead lines hit by machinery
Power outages may also cause issues with your SaskTel services. Many of these issues you can fix yourself. See Troubles after power outage.
Latest Outage Updates
| Date | Community | Description | Status |
|---|---|---|---|
| Apr 24/25 | Service Wide | If you have received a message claiming to be from customercare@sasktel.com, please be advised that the message is a phishing attempt. Do not click the link in the message. If you received this message, please download the email on sasktel.net by clicking more at the top and select "Save Message." Email the saved message as an attachment to emailsupport@sasktel.net. Delete the message from your inbox to reduce any risk. | Active |
Report an outage
Call 1.800.SASKTEL (1.800.727.5835)
Alerts and bulletins