Wireless Device Protection Plan

New Low-cost repair option

Great news! Starting May 1, 2018, our Wireless Device Protection Plan will include a new repair option. Learn more.

 

The Wireless Device Protection Plan is designed to give you peace of mind if something happens to your device.

Sign up to avoid the high cost and annoyance that comes with a lost, stolen, accidently damaged, or malfunctioning device. There's 2 coverage options available to meet your needs, and it's fast and easy to get a replacement or get your phone repaired so you don't have to worry about down time.

Coverage is provided in partnership with Brightstar Device Protection Ltd. Visit sasktel.brightstarprotect.com for full details.

 

Complete Coverage

For just $6 to $10 extra on your monthly wireless bill, you're covered for up to 2 claims in any rolling 12 months period against loss, theft, damage, and malfunction (after the manufacturer's warranty).

Device retail value Monthly premium Replacement deductible Repair deductible
Effective May 1, 2018

Device retail value

$0 - $249.99

Monthly premium

$6.00

Replacement deductible

$75.00

Repair deductible
Effective April CX, 2018

Not available

Device retail value

$250.00 - $399.99

Monthly premium

$7.00

Replacement deductible

$100.00

Repair deductible
Effective April CX, 2018

Not available

Device retail value

$400.00 - $499.99

Monthly premium

$8.00

Replacement deductible

$150.00

Repair deductible
Effective April CX, 2018

Not available

Device retail value

$500.00 - $699.99

Monthly premium

$9.00

Replacement deductible

$175.00

Repair deductible
Effective April CX, 2018

$100.00

Device retail value

$700.00 - $1500.00

Monthly premium

$10.00

Replacement Deductible

$200.00

Repair deductible
Effective April CX, 2018

$100.00
See Complete Coverage program guide (pdf).

 

Basic Coverage

Pay a one-time fee of $79.99 to $149.99 on your wireless bill and receive 24 months of coverage for damage and malfunction (after the manufacturer's warranty). This plan allows for 2 replacements within a 24-month period.

Device retail value Service fee Replacement processing fee Repair processing fee
Effective May 1, 2018

Device retail value

$0 - $249.99

Service fee

$79.99

Replacement processing fee

$75.00

Repair processing fee
Effective April CX, 2018

Not available

Device retail value

$250.00 - $399.99

Service fee

$99.99

Replacement processing fee

$100.00

Repair processing fee
Effective April CX, 2018

Not available

Device retail value

$400.00 - $499.99

Service fee

$119.99

Replacement processing fee

$150.00

Repair processing fee

Not available

Device retail value

$500.00 - $699.99

Service fee

$134.99

Replacement processing fee

$175.00

Repair processing fee
Effective April CX, 2018

$100.00

Device retail value

$700.00 - $1500.00

Service fee

$149.99

Replacement processing fee

$200.00

Repair processing fee
Effective April CX, 2018

$100.00
See Basic Coverage program guide (pdf).

 

How to order

Enrolling in the Wireless Device Protection Plan is simple. Just sign up in-store or online when you purchase your new phone. If you bought a phone in the last 12 months and want to sign up, just head down with your original receipt to any SaskTel Store or Authorized Dealer.

 

Filing a claim or service request

If something happens to your device, you have 60 days from the date of the incident to file a claim or service request. Visit Filing a claim or service request with your Wireless Device Protection Plan for full details.

 

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