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Legal and regulatory

One of the main pillars of our commitment is to give you, the customer, complete details about the rates, terms, and coverage offered in our plans. Below you'll find regulatory information about terms of service for our products and services, fees, tolls, policies, and more. You'll also find information and practical guidelines for residential customers.

 

CRTC Wireless Code

We're committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in their Wireless Code to make sure you understand your rights and obligations as a wireless customer.
 

System administration fees

Toll schedules

Terms of service for products and services

Tariffed products and services include terms of service that apply to all regulated services and products.

Non-tariffed products and services include terms and conditions that apply to the use of SaskTel products and services that are not regulated, or for which the CRTC has forborne from regulating.

Residential information

Website terms and conditions

Compliments and concerns

If you have a compliment to share or a concern to discuss, go to How are we doing?